# Support

**URL:** https://community.mp3tag.de/c/support/19.md?page=119

[Latest](https://community.mp3tag.de/latest.md) · [Categories](https://community.mp3tag.de/categories.md) · [Tags](https://community.mp3tag.de/tags.md)

**Page:** 120

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## [Adding album art corrupts music file in 10a](https://community.mp3tag.de/t/adding-album-art-corrupts-music-file-in-10a/54727)

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**Author:** [@Jettaguy2003](https://community.mp3tag.de/u/Jettaguy2003)\
**Replies:** 3\
**Last updated:** [October 14, 2021, 5:09am UTC](https://community.mp3tag.de/t/adding-album-art-corrupts-music-file-in-10a/54727 "2021-10-14T05:09:57Z")

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USing a windows 11 computer - upgraded to 10a which always worked before now anytime adding in a picture corrupts the music file and then becomes unplayable. I can remove the album art and the music can be played again.…

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## [CAN't delete DISCNUMBER tag on some files](https://community.mp3tag.de/t/cant-delete-discnumber-tag-on-some-files/54742)

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**Author:** [@deltodo](https://community.mp3tag.de/u/deltodo)\
**Replies:** 8\
**Last updated:** [October 13, 2021, 5:37pm UTC](https://community.mp3tag.de/t/cant-delete-discnumber-tag-on-some-files/54742 "2021-10-13T17:37:37Z")

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Hi, I have some mp3 and i want to delete the discnumber value, but i cannot do it. I've tried with extended tags, one by one, trying also to remove duplicate TAGS, but the tag don't disappear and value always is there. …

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## [Need a Setting in which Mp3tag DOES NOT add files to the list automatically on Open](https://community.mp3tag.de/t/need-a-setting-in-which-mp3tag-does-not-add-files-to-the-list-automatically-on-open/54736)

<div class="topic-metadata">

**Author:** [@leeuniverse](https://community.mp3tag.de/u/leeuniverse)\
**Replies:** 1\
**Last updated:** [October 13, 2021, 5:50am UTC](https://community.mp3tag.de/t/need-a-setting-in-which-mp3tag-does-not-add-files-to-the-list-automatically-on-open/54736 "2021-10-13T05:50:13Z")

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In other words, it's irritating the donkey out of me when I open the program and the last folder that was open in the program and thus all of its files are reloaded. I want to be able to "choose" WHEN I load files into …

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## [Grid columns with optional fields are editable but can't save](https://community.mp3tag.de/t/grid-columns-with-optional-fields-are-editable-but-cant-save/54731)

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**Author:** [@XPEHOPE3](https://community.mp3tag.de/u/XPEHOPE3)\
**Replies:** 2\
**Last updated:** [October 12, 2021, 1:21pm UTC](https://community.mp3tag.de/t/grid-columns-with-optional-fields-are-editable-but-cant-save/54731 "2021-10-12T13:21:34Z")

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To reproduce, open Mp3Tag on a folder with usual single-track files with track numbers filled in. Create a column: Name: № Value: \[CD%discnumber% - \]%track% Field: \[CD%discnumber% - \]%track% Values from this column a…

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## [How to filter out entries that has certain keyword?](https://community.mp3tag.de/t/how-to-filter-out-entries-that-has-certain-keyword/54725)

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**Author:** [@nexu](https://community.mp3tag.de/u/nexu)\
**Replies:** 2\
**Last updated:** [October 12, 2021, 3:20am UTC](https://community.mp3tag.de/t/how-to-filter-out-entries-that-has-certain-keyword/54725 "2021-10-12T03:20:43Z")

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I'm looking for a way to filter out files that has certain keyword in a particular field. For example, I tried stuff like: %subtitle% HAS NOT "Original" %subtitle% IS NOT "Original Mix" Nothing seems to be working.

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## [Remove tagged coverart](https://community.mp3tag.de/t/remove-tagged-coverart/49919)

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**Author:** [@Orbitolina](https://community.mp3tag.de/u/Orbitolina)\
**Replies:** 7\
**Last updated:** [October 11, 2021, 6:25pm UTC](https://community.mp3tag.de/t/remove-tagged-coverart/49919 "2021-10-11T18:25:21Z")

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I'm trying to find the info where tagged cover art is stored, and how to batch delete this. I seem to be able to delete a downloaded image with ALT-T, which is not what I want. But where do I find the info for linked cov…

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## [Sub Directories](https://community.mp3tag.de/t/sub-directories/54695)

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**Author:** [@Smudger](https://community.mp3tag.de/u/Smudger)\
**Replies:** 1\
**Last updated:** [October 10, 2021, 12:08pm UTC](https://community.mp3tag.de/t/sub-directories/54695 "2021-10-10T12:08:25Z")

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Hiya Everyone Lets say I have an album called 100 Jazz Masterpieces (and this is the root folder). Within that folder is 5 other folders CD1 CD2 CD3 CD4 CD5 (sometimes there maybe more or sometimes less) all containing …

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## [Looking for a way to determine if a title is missing the cover](https://community.mp3tag.de/t/looking-for-a-way-to-determine-if-a-title-is-missing-the-cover/54690)

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**Author:** [@GJBeaudin](https://community.mp3tag.de/u/GJBeaudin)\
**Replies:** 1\
**Last updated:** [October 10, 2021, 12:25am UTC](https://community.mp3tag.de/t/looking-for-a-way-to-determine-if-a-title-is-missing-the-cover/54690 "2021-10-10T00:25:44Z")

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I am looking for a way to quickly scan the titles loaded and determine if any are missing their cover page? With a large number of titles under a artists like The Beatles, it is nearly impossible to determine which titl…

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## [Is the Date format actually supposed to be a "Double-Date"...? i.e. 1999\\\\1999](https://community.mp3tag.de/t/is-the-date-format-actually-supposed-to-be-a-double-date-i-e-1999-1999/54634)

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**Author:** [@leeuniverse](https://community.mp3tag.de/u/leeuniverse)\
**Replies:** 12\
**Last updated:** [October 9, 2021, 10:34pm UTC](https://community.mp3tag.de/t/is-the-date-format-actually-supposed-to-be-a-double-date-i-e-1999-1999/54634 "2021-10-09T22:34:21Z")

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So, I was messing with MediaMonkey and the wanker has no setting to auto-edit ONLY the Tags you want to touch, and the dang thing among destroying many other Tags, also added this "double-date" format to it. Is this tec…

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## [Mp3tag has no internet connection](https://community.mp3tag.de/t/mp3tag-has-no-internet-connection/54687)

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**Author:** [@DanielO](https://community.mp3tag.de/u/DanielO)\
**Replies:** 1\
**Last updated:** [October 9, 2021, 8:37pm UTC](https://community.mp3tag.de/t/mp3tag-has-no-internet-connection/54687 "2021-10-09T20:37:33Z")

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For already a longer time, Mp3tag is no longer able to connect to the internet. No web sources can be accessed, when I click Help-\>check for updates, nothing happens (sometimes the program "freezes" for a few seconds whe…

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## [Replace Album name if it starts with three dots](https://community.mp3tag.de/t/replace-album-name-if-it-starts-with-three-dots/54656)

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**Author:** [@Anthropos](https://community.mp3tag.de/u/Anthropos)\
**Replies:** 8\
**Last updated:** [October 9, 2021, 1:59pm UTC](https://community.mp3tag.de/t/replace-album-name-if-it-starts-with-three-dots/54656 "2021-10-09T13:59:02Z")

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Hi there, first of all: this app is so powerful, thanks for creating it! Second: there's an issue when creating folders for the album or band name, if the album or band name starts with "..." Android will not be able …

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## [Macro Express can't operate on Mp3Tag](https://community.mp3tag.de/t/macro-express-cant-operate-on-mp3tag/54599)

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**Author:** [@Sebastian42](https://community.mp3tag.de/u/Sebastian42)\
**Replies:** 27\
**Last updated:** [October 9, 2021, 7:00am UTC](https://community.mp3tag.de/t/macro-express-cant-operate-on-mp3tag/54599 "2021-10-09T07:00:55Z")

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I use MP3Tag routinely and want to automate the repetitive steps, however Macro Express fails to select all the all the files so that they can have numerical codes deleted from the title. Insight Software has no ideas le…

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## [Removing ID3v1 tags](https://community.mp3tag.de/t/removing-id3v1-tags/4043)

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**Author:** [@JJ\_Johnson](https://community.mp3tag.de/u/JJ_Johnson)\
**Replies:** 13\
**Last updated:** [October 8, 2021, 10:14pm UTC](https://community.mp3tag.de/t/removing-id3v1-tags/4043 "2021-10-08T22:14:36Z")

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Is File \> Remove tag the only way to remove ID3v1 and Ape tags from MP3 files? Or can this be done from within an Action?

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## [Open File At Source option](https://community.mp3tag.de/t/open-file-at-source-option/54665)

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**Author:** [@renodakota](https://community.mp3tag.de/u/renodakota)\
**Replies:** 1\
**Last updated:** [October 8, 2021, 7:11pm UTC](https://community.mp3tag.de/t/open-file-at-source-option/54665 "2021-10-08T19:11:11Z")

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Simple request. Is it possible to have this option on the right click menu?

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## [iD3v1 tags not being removed](https://community.mp3tag.de/t/id3v1-tags-not-being-removed/54592)

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**Author:** [@gsa999](https://community.mp3tag.de/u/gsa999)\
**Replies:** 13\
**Last updated:** [October 8, 2021, 12:40pm UTC](https://community.mp3tag.de/t/id3v1-tags-not-being-removed/54592 "2021-10-08T12:40:20Z")

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I have had MP3tag options set per attached screenshot for years, so that when saved the ID3v1 tags are removed. This has worked fine for ages. Recently however I have noticed it is no longer working - I am not sure which…

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## [REQUEST: file write progress for large files](https://community.mp3tag.de/t/request-file-write-progress-for-large-files/54409)

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**Author:** [@RussianMix](https://community.mp3tag.de/u/RussianMix)\
**Replies:** 3\
**Last updated:** [October 8, 2021, 12:35pm UTC](https://community.mp3tag.de/t/request-file-write-progress-for-large-files/54409 "2021-10-08T12:35:41Z")

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When i rename audiobook that is single 500MB mp3 file updating tags takes some time, however progress is not displayed properly, always shows full progress bar. I understand this feature was implemented with small mp3…

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## [Error message when accessing file](https://community.mp3tag.de/t/error-message-when-accessing-file/54650)

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**Author:** [@Jenova](https://community.mp3tag.de/u/Jenova)\
**Replies:** 5\
**Last updated:** [October 1, 2021, 4:59am UTC](https://community.mp3tag.de/t/error-message-when-accessing-file/54650 "2021-10-01T04:59:12Z")

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I am having the same problem, and whenever I try to drag the songs onto mp3tag it gives me some kind of error, I have 7 songs in this folder and I can only access one song

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## [Mp3Tag Corrupts my MP3 files after editing](https://community.mp3tag.de/t/mp3tag-corrupts-my-mp3-files-after-editing/54647)

<div class="topic-metadata">

**Author:** [@ShadowSilvine](https://community.mp3tag.de/u/ShadowSilvine)\
**Replies:** 3\
**Last updated:** [October 8, 2021, 5:59am UTC](https://community.mp3tag.de/t/mp3tag-corrupts-my-mp3-files-after-editing/54647 "2021-10-08T05:59:19Z")

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I've been using MP3Tag for years now and this is the first time this happened. MP3Tag Corrupts my files after I edit tags and album covers. The files did work before the edit. This problem started right after I Updated t…

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## [Change font of user interface](https://community.mp3tag.de/t/change-font-of-user-interface/14586)

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**Author:** [@WordTickler](https://community.mp3tag.de/u/WordTickler)\
**Replies:** 12\
**Last updated:** [October 7, 2021, 5:19pm UTC](https://community.mp3tag.de/t/change-font-of-user-interface/14586 "2021-10-07T17:19:59Z")

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Why is it I can find no plans to allow us to change the font in the program interface? In fact, it has been requested since 2007 (and more recently in Jan 2013--unanswered, btw). Is this a ridiculous request? Anyone?

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## [Removing mp3v1 Tags](https://community.mp3tag.de/t/removing-mp3v1-tags/54641)

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**Author:** [@Mach109](https://community.mp3tag.de/u/Mach109)\
**Replies:** 3\
**Last updated:** [October 7, 2021, 6:49am UTC](https://community.mp3tag.de/t/removing-mp3v1-tags/54641 "2021-10-07T06:49:14Z")

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My first post - hopefully in the right section... I have used this excellent MP3 Tagger for a long time and have both the Windows and Mac versions. I want to ask how to set the programme (or app in modern speak?) to al…

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## [Correct aspect on Cover Art on a case by case basis possible?](https://community.mp3tag.de/t/correct-aspect-on-cover-art-on-a-case-by-case-basis-possible/54623)

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**Author:** [@esumsea](https://community.mp3tag.de/u/esumsea)\
**Replies:** 3\
**Last updated:** [October 6, 2021, 8:17pm UTC](https://community.mp3tag.de/t/correct-aspect-on-cover-art-on-a-case-by-case-basis-possible/54623 "2021-10-06T20:17:34Z")

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Hello! Is it possible to only correct the ratio on some of my albums and not on others, where on some the correct aspect ratio is clicked and others it is not? It seems odd that this is a global setting, but the way I a…

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## [Instead of "Right-Clicking" how to use "Keys" to open files in Mp3tag?](https://community.mp3tag.de/t/instead-of-right-clicking-how-to-use-keys-to-open-files-in-mp3tag/54616)

<div class="topic-metadata">

**Author:** [@leeuniverse](https://community.mp3tag.de/u/leeuniverse)\
**Replies:** 4\
**Last updated:** [October 6, 2021, 10:59pm UTC](https://community.mp3tag.de/t/instead-of-right-clicking-how-to-use-keys-to-open-files-in-mp3tag/54616 "2021-10-06T22:59:24Z")

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So, it's irritating me to always have to use Right-Click to open the files I've highlighted.... so is there a "key press" I can do, or is there a way to add Mp3tag to Windows Explorer top Menu section so I can stop stres…

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## [How to change command Play behaviour?](https://community.mp3tag.de/t/how-to-change-command-play-behaviour/54632)

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**Author:** [@trucken](https://community.mp3tag.de/u/trucken)\
**Replies:** 4\
**Last updated:** [October 6, 2021, 12:11pm UTC](https://community.mp3tag.de/t/how-to-change-command-play-behaviour/54632 "2021-10-06T12:11:50Z")

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Hello! I have the problem since a few time with playing files to external player in Windows 10 directly from submenu under right mouse. If I right-click one file in Mp3tag and use command Play, everything is fine as be…

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## [How to add name username, user userid from QuickTime SchemeInfo Tags , akID itunesaccounttype atom to extended fields?](https://community.mp3tag.de/t/how-to-add-name-username-user-userid-from-quicktime-schemeinfo-tags-akid-itunesaccounttype-atom-to-extended-fields/54538)

<div class="topic-metadata">

**Author:** [@MiK](https://community.mp3tag.de/u/MiK)\
**Replies:** 2\
**Last updated:** [October 5, 2021, 2:47pm UTC](https://community.mp3tag.de/t/how-to-add-name-username-user-userid-from-quicktime-schemeinfo-tags-akid-itunesaccounttype-atom-to-extended-fields/54538 "2021-10-05T14:47:55Z")

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i'm trying to add to mp3tag these colums: akID (ITUNESACCOUNTTYPE) but it is missing from extended fields any hints? other missing fields/tag that i want to add are 'name'|UserName and 'user'| UserID from QuickTime Sch…

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## [Removing a part of the string from titles](https://community.mp3tag.de/t/removing-a-part-of-the-string-from-titles/54615)

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**Author:** [@beast96](https://community.mp3tag.de/u/beast96)\
**Replies:** 1\
**Last updated:** [October 4, 2021, 4:40pm UTC](https://community.mp3tag.de/t/removing-a-part-of-the-string-from-titles/54615 "2021-10-04T16:40:16Z")

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I have a bunch of tracks labelled in the format "title (useless information)" and I can't figure out how to make an action which removes the useless information and the parentheses

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## [App reopens last directory/files despite removing them before closing](https://community.mp3tag.de/t/app-reopens-last-directory-files-despite-removing-them-before-closing/54620)

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**Author:** [@redux](https://community.mp3tag.de/u/redux)\
**Replies:** 2\
**Last updated:** [October 4, 2021, 4:38pm UTC](https://community.mp3tag.de/t/app-reopens-last-directory-files-despite-removing-them-before-closing/54620 "2021-10-04T16:38:27Z")

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Once done with retagging a particular folder/set of files, even if you select them all and then "Remove" them (from Edit menu of context menu) before closing the app, next time MP3Tag starts again, all those files/direct…

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## [Questions about Remove Tag Button and Modified Column](https://community.mp3tag.de/t/questions-about-remove-tag-button-and-modified-column/54609)

<div class="topic-metadata">

**Author:** [@Thrawn4000](https://community.mp3tag.de/u/Thrawn4000)\
**Replies:** 4\
**Last updated:** [October 3, 2021, 9:18pm UTC](https://community.mp3tag.de/t/questions-about-remove-tag-button-and-modified-column/54609 "2021-10-03T21:18:05Z")

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I have a couple of question about two of the features of the MP3Tag App for Windows 10. I am currently using MP3Tag to do final checks of my music collection that I have been reorganizing. While using the app to check …

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## [Unable to input cover art](https://community.mp3tag.de/t/unable-to-input-cover-art/54569)

<div class="topic-metadata">

**Author:** [@MrTux124](https://community.mp3tag.de/u/MrTux124)\
**Replies:** 12\
**Last updated:** [October 2, 2021, 10:34am UTC](https://community.mp3tag.de/t/unable-to-input-cover-art/54569 "2021-10-02T10:34:07Z")

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Ever since I got a new computer, I haven't been able to tag any files properly, I followed many solutions and I managed to get from "Error 0xc00d36c4" because My computer won't read ID3v2.4 to being able to tag the titl…

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## [How to remove leading parts of a YEAR tag, but not with all of them?](https://community.mp3tag.de/t/how-to-remove-leading-parts-of-a-year-tag-but-not-with-all-of-them/54595)

<div class="topic-metadata">

**Author:** [@pretzel](https://community.mp3tag.de/u/pretzel)\
**Replies:** 4\
**Last updated:** [October 2, 2021, 6:17am UTC](https://community.mp3tag.de/t/how-to-remove-leading-parts-of-a-year-tag-but-not-with-all-of-them/54595 "2021-10-02T06:17:49Z")

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It's hard for me to describe, so I'll just show you what I mean. Some of my albums have the month and day included and some don't. I want to make it so all of the dates are just the year, like at the bottom of my pict…

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## [Mp3tag Won't Access All Songs in a Folder](https://community.mp3tag.de/t/mp3tag-wont-access-all-songs-in-a-folder/54565)

<div class="topic-metadata">

**Author:** [@YinzerRuss](https://community.mp3tag.de/u/YinzerRuss)\
**Replies:** 2\
**Last updated:** [October 1, 2021, 2:45pm UTC](https://community.mp3tag.de/t/mp3tag-wont-access-all-songs-in-a-folder/54565 "2021-10-01T14:45:03Z")

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I'm grouping all the tracks on each of my WMP playlists into separate folders...one folder for each playlist with the same title as the playlist. I did the first 12 playlists without a problem. On #13, the folder has 2…

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