# Support

**URL:** https://community.mp3tag.de/c/support/19.md?page=13

[Latest](https://community.mp3tag.de/latest.md) · [Categories](https://community.mp3tag.de/categories.md) · [Tags](https://community.mp3tag.de/tags.md)

**Page:** 14

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## [Multiple albums by same artist with similar title](https://community.mp3tag.de/t/multiple-albums-by-same-artist-with-similar-title/70574)

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**Author:** [@hhshdhfhsd](https://community.mp3tag.de/u/hhshdhfhsd)\
**Replies:** 10\
**Last updated:** [January 25, 2026, 9:34pm UTC](https://community.mp3tag.de/t/multiple-albums-by-same-artist-with-similar-title/70574 "2026-01-25T21:34:15Z")

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Hi all, First time posting on a support forum so forgive my manners. I just bought a crappy cheap mp3 player and I’m loading my music into it, but I’m having an issue with 2 groups of albums specifically. Both are sets…

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## [Drag and Drop JPG to cover image doesn't work](https://community.mp3tag.de/t/drag-and-drop-jpg-to-cover-image-doesnt-work/70559)

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**Author:** [@Wolfgang\_Exler](https://community.mp3tag.de/u/Wolfgang_Exler)\
**Replies:** 7\
**Last updated:** [January 25, 2026, 7:36am UTC](https://community.mp3tag.de/t/drag-and-drop-jpg-to-cover-image-doesnt-work/70559 "2026-01-25T07:36:30Z")

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I just installed v3.33 x64 on Windows 10 The drag & drop of JPG files to cover image doesn’t work

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## [Artwork Drag & Drop from Windows File Explorer to Tag Panel](https://community.mp3tag.de/t/artwork-drag-drop-from-windows-file-explorer-to-tag-panel/70569)

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**Author:** [@Larry1957](https://community.mp3tag.de/u/Larry1957)\
**Replies:** 2\
**Last updated:** [January 24, 2026, 7:21pm UTC](https://community.mp3tag.de/t/artwork-drag-drop-from-windows-file-explorer-to-tag-panel/70569 "2026-01-24T19:21:41Z")

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First Post so excuse me if I use the wrong terminology. I’ve been dragging and dropping artwork files from Windows File explorer (on one monitor) onto MP3TAG on another monitor (onto the Tag Panel on the left side of the…

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## [Cover art in wav files doesn't show on Windows/Walkman](https://community.mp3tag.de/t/cover-art-in-wav-files-doesnt-show-on-windows-walkman/70567)

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**Author:** [@JustTylerHere](https://community.mp3tag.de/u/JustTylerHere)\
**Replies:** 3\
**Last updated:** [January 24, 2026, 3:01pm UTC](https://community.mp3tag.de/t/cover-art-in-wav-files-doesnt-show-on-windows-walkman/70567 "2026-01-24T15:01:08Z")

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Hello, I recently bought a Walkman music player (NWZ-A15) and wanted to port music to it. I tried using mp3tag to add an album cover to my songs, and while it saves on mp3tag, the image doesn’t show up on windows 10 nor …

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## [Import tags from foldername with "\\" - how?](https://community.mp3tag.de/t/import-tags-from-foldername-with-how/70565)

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**Author:** [@music-laura](https://community.mp3tag.de/u/music-laura)\
**Replies:** 3\
**Last updated:** [January 24, 2026, 1:02pm UTC](https://community.mp3tag.de/t/import-tags-from-foldername-with-how/70565 "2026-01-24T13:02:21Z")

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Hi all The foldername is: ABC - DEF (2026, Joe Roe) The current filename is Test Album: ABC Title: DEF Interpret: Joe Roe The documentation mentions to use “\\” in order to refer to foldername rather filename. So w…

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## [Pull Genres/Styles from Discogs based on existing metadata automatically](https://community.mp3tag.de/t/pull-genres-styles-from-discogs-based-on-existing-metadata-automatically/70564)

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**Author:** [@Eli3141](https://community.mp3tag.de/u/Eli3141)\
**Replies:** 2\
**Last updated:** [January 24, 2026, 10:58am UTC](https://community.mp3tag.de/t/pull-genres-styles-from-discogs-based-on-existing-metadata-automatically/70564 "2026-01-24T10:58:33Z")

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Hi, i have a few unsorted playlist-folders with various artists/albums in my music library and the Genre tags are missing. Is there a way to AUTOMATICALLY read the existing title, abum and artist tags, input them into D…

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## [Delete parts before / after specific characters](https://community.mp3tag.de/t/delete-parts-before-after-specific-characters/70527)

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**Author:** [@music-laura](https://community.mp3tag.de/u/music-laura)\
**Replies:** 6\
**Last updated:** [January 24, 2026, 10:21am UTC](https://community.mp3tag.de/t/delete-parts-before-after-specific-characters/70527 "2026-01-24T10:21:05Z")

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Hi all, I tried so many things and read some old forums here, but it didn’t help. My filename is always the same for an audiobook: Book title - subtitle (year, artist) Example: ABC - DEF (2026, Joe Roe) I copy the f…

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## [Cannot access audio files](https://community.mp3tag.de/t/cannot-access-audio-files/70552)

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**Author:** [@RonB1949](https://community.mp3tag.de/u/RonB1949)\
**Replies:** 2\
**Last updated:** [January 23, 2026, 6:21am UTC](https://community.mp3tag.de/t/cannot-access-audio-files/70552 "2026-01-23T06:21:37Z")

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I have just downloaded and installed MP3TAG. When I try to add a directory, I select one that definitely contains MP3 files but it says “no items match your search”. Thanks

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## [Problem with copying tags in v3.33 - iTunes does not show all tag fields](https://community.mp3tag.de/t/problem-with-copying-tags-in-v3-33-itunes-does-not-show-all-tag-fields/70544)

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**Author:** [@AdanS](https://community.mp3tag.de/u/AdanS)\
**Replies:** 9\
**Last updated:** [January 22, 2026, 7:30pm UTC](https://community.mp3tag.de/t/problem-with-copying-tags-in-v3-33-itunes-does-not-show-all-tag-fields/70544 "2026-01-22T19:30:09Z")

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When copying tags from one mp3 to another, a few tags get deleted on the file you pasted on. That I have noticed, artist, album and composer. Reverted to v3.32, and it’s not happening with that version.

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## [Old mp3 with tags in japanese](https://community.mp3tag.de/t/old-mp3-with-tags-in-japanese/70546)

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**Author:** [@misternaad](https://community.mp3tag.de/u/misternaad)\
**Replies:** 7\
**Last updated:** [January 22, 2026, 6:47pm UTC](https://community.mp3tag.de/t/old-mp3-with-tags-in-japanese/70546 "2026-01-22T18:47:32Z")

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hello, i can’t read text on my mp3 files (it is in japanese) how can i convert it to read it please ? version ID3v2.3 (ID3v1 ID3V2.3) thanks for your help :slight\_smile:

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## [Trying to save mp3 with cover art but i get error with OneDrive](https://community.mp3tag.de/t/trying-to-save-mp3-with-cover-art-but-i-get-error-with-onedrive/70516)

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**Author:** [@zakslaher](https://community.mp3tag.de/u/zakslaher)\
**Replies:** 16\
**Last updated:** [January 22, 2026, 5:45pm UTC](https://community.mp3tag.de/t/trying-to-save-mp3-with-cover-art-but-i-get-error-with-onedrive/70516 "2026-01-22T17:45:13Z")

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Hi All, Trying to save mp3 with cover art but i get error Cannot write file. Do you want to retry, when i click yes, it does not save and the same message keeps on appearing. V3.32. The image is JPG. I also tried copyi…

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## [About Those Pesky Leading And Trailing Spaces](https://community.mp3tag.de/t/about-those-pesky-leading-and-trailing-spaces/70538)

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**Author:** [@ragtag](https://community.mp3tag.de/u/ragtag)\
**Replies:** 12\
**Last updated:** [January 22, 2026, 3:01pm UTC](https://community.mp3tag.de/t/about-those-pesky-leading-and-trailing-spaces/70538 "2026-01-22T15:01:20Z")

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The latest development releases have added some really nice and useful features, and improved on others. Thank you, @Florian. All are superb tweaks that continue to enhance the UX. My request concerns those pesky leadin…

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## [Cannot tag MP3's from one download source](https://community.mp3tag.de/t/cannot-tag-mp3s-from-one-download-source/70490)

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**Author:** [@pgchase](https://community.mp3tag.de/u/pgchase)\
**Replies:** 16\
**Last updated:** [January 22, 2026, 2:27pm UTC](https://community.mp3tag.de/t/cannot-tag-mp3s-from-one-download-source/70490 "2026-01-22T14:27:16Z")

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This just cropped up today 20260114. With MP3’s only from Ligonier Ministries, I can remove a tag, but when MP3 Tag adds a tag, it is unable to save the file. I get the message, ‘“Cannot write file “\[file path\]” Do you w…

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## [Change Font and Font Size](https://community.mp3tag.de/t/change-font-and-font-size/68796)

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**Author:** [@secox0](https://community.mp3tag.de/u/secox0)\
**Replies:** 6\
**Last updated:** [January 22, 2026, 11:55am UTC](https://community.mp3tag.de/t/change-font-and-font-size/68796 "2026-01-22T11:55:57Z")

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Can someone tell me how to change the font and font size used on the main screen?

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## [Auto-numbering multi disc](https://community.mp3tag.de/t/auto-numbering-multi-disc/70534)

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**Author:** [@sugargenius](https://community.mp3tag.de/u/sugargenius)\
**Replies:** 3\
**Last updated:** [January 20, 2026, 4:26pm UTC](https://community.mp3tag.de/t/auto-numbering-multi-disc/70534 "2026-01-20T16:26:12Z")

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I am trying number track using Auto-numbering wizard. When the discnumber changed from 1 to 2, I thought the track would reset to 1. Is that not what the “Reset track counter on next disc” does?

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## [How can I maintain zeroes in filename track numbers](https://community.mp3tag.de/t/how-can-i-maintain-zeroes-in-filename-track-numbers/70412)

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**Author:** [@BJtheDJ](https://community.mp3tag.de/u/BJtheDJ)\
**Replies:** 2\
**Last updated:** [January 20, 2026, 10:09am UTC](https://community.mp3tag.de/t/how-can-i-maintain-zeroes-in-filename-track-numbers/70412 "2026-01-20T10:09:42Z")

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I’m adding ID3s to existing files, where the track numbering has leading zeroes (I’m talking about folders which can contain thousands of tracks) but when using a standard copying format of %track%. %artist% - %title% …

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## [Cannot save album art when stored in Dropbox](https://community.mp3tag.de/t/cannot-save-album-art-when-stored-in-dropbox/70510)

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**Author:** [@KitsuneHeart](https://community.mp3tag.de/u/KitsuneHeart)\
**Replies:** 9\
**Last updated:** [January 19, 2026, 11:49am UTC](https://community.mp3tag.de/t/cannot-save-album-art-when-stored-in-dropbox/70510 "2026-01-19T11:49:14Z")

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Since last night, I’ve been unable to save album art on any mp3 WHEN IN DROPBOX. Now, you’d think this is a Dropbox issue (and I’m also asking over there), but I was able to add cover art to an mp3 using VLC, and it s…

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## [Batch Tdtag Search](https://community.mp3tag.de/t/batch-tdtag-search/70529)

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**Author:** [@Chrisgenius23](https://community.mp3tag.de/u/Chrisgenius23)\
**Replies:** 1\
**Last updated:** [January 19, 2026, 6:05am UTC](https://community.mp3tag.de/t/batch-tdtag-search/70529 "2026-01-19T06:05:47Z")

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Is there a way to batch search for missing idtag like searching for missing years or missing album from online source rather than searching one by one i realize the program cannot search multpy files at once but one at a…

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## [Non-ascii tag cleanup](https://community.mp3tag.de/t/non-ascii-tag-cleanup/70525)

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**Author:** [@sugargenius](https://community.mp3tag.de/u/sugargenius)\
**Replies:** 8\
**Last updated:** [January 18, 2026, 12:30pm UTC](https://community.mp3tag.de/t/non-ascii-tag-cleanup/70525 "2026-01-18T12:30:36Z")

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I'm trying to create an action or group of actions to cleanup non-ascii characters in tags. I started with simple 1 to 1 replacements like: \[#0\] T=5 F=ALBUM 1=$replace(%album%,\\u2010,-) This worked on File: E:\\flac…

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## [Mp3tag fails to write large embedded album art despite previously working without issue.](https://community.mp3tag.de/t/mp3tag-fails-to-write-large-embedded-album-art-despite-previously-working-without-issue/70497)

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**Author:** [@bal](https://community.mp3tag.de/u/bal)\
**Replies:** 4\
**Last updated:** [January 18, 2026, 8:10am UTC](https://community.mp3tag.de/t/mp3tag-fails-to-write-large-embedded-album-art-despite-previously-working-without-issue/70497 "2026-01-18T08:10:39Z")

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Mp3tag consistently fails with a “cannot write file” error when embedding high-resolution album art (e.g., 3000×3000 PNG files around 5–15MB), even though this workflow has worked for months on the same system. Smaller o…

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## [Removing year from date in custom field](https://community.mp3tag.de/t/removing-year-from-date-in-custom-field/70518)

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**Author:** [@dp19](https://community.mp3tag.de/u/dp19)\
**Replies:** 4\
**Last updated:** [January 17, 2026, 7:09pm UTC](https://community.mp3tag.de/t/removing-year-from-date-in-custom-field/70518 "2026-01-17T19:09:08Z")

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Hi All, i like to know a simple format string that will remove the year only leaving the month/day in a custom field current vaule is MM/dd/yyyy . i’ve been searching for days and can’t find anything please. Thank You…

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## [Album Cover Preview Available In Search Results?](https://community.mp3tag.de/t/album-cover-preview-available-in-search-results/70470)

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**Author:** [@ragtag](https://community.mp3tag.de/u/ragtag)\
**Replies:** 21\
**Last updated:** [January 17, 2026, 3:47pm UTC](https://community.mp3tag.de/t/album-cover-preview-available-in-search-results/70470 "2026-01-17T15:47:36Z")

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Hi Everyone! In reference to the Search Results modal: should there be a slightly enlarged preview of the album cover available as soon as the mouse pointer gets hovered over it? Thank you. Mp3tag 3.33 Beta 7 x64 (St…

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## [Change order of tracks](https://community.mp3tag.de/t/change-order-of-tracks/70513)

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**Author:** [@Mikeh](https://community.mp3tag.de/u/Mikeh)\
**Replies:** 2\
**Last updated:** [January 16, 2026, 1:44pm UTC](https://community.mp3tag.de/t/change-order-of-tracks/70513 "2026-01-16T13:44:53Z")

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hello, before I auto-number a lot of files, is there anyway to drag/move the files into the order I want them. So I might want a certain folder/song to play first, another folder/song to play second etc Thank you

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## [multiple genres in wmp11](https://community.mp3tag.de/t/multiple-genres-in-wmp11/7028)

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**Author:** [@riku0116](https://community.mp3tag.de/u/riku0116)\
**Replies:** 3\
**Last updated:** [January 16, 2026, 6:59am UTC](https://community.mp3tag.de/t/multiple-genres-in-wmp11/7028 "2026-01-16T06:59:49Z")

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i’ve been using wmp11 for quite a while now, and just recently made the switch to foobar2000. just about everything is working perfectly so far, but there seems to be a problem about the way wmp handles multiple genres. …

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## [Multiple artists are not showing up in any player. How to fix it?](https://community.mp3tag.de/t/multiple-artists-are-not-showing-up-in-any-player-how-to-fix-it/50699)

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**Author:** [@fmpanda](https://community.mp3tag.de/u/fmpanda)\
**Replies:** 3\
**Last updated:** [January 15, 2026, 5:25am UTC](https://community.mp3tag.de/t/multiple-artists-are-not-showing-up-in-any-player-how-to-fix-it/50699 "2026-01-15T05:25:49Z")

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I have 5 songs from a artist called Au5 but 2 songs have multiple artists Au5 and Prismatic When I move these 5 songs to my phone. I only find 1 artist "Au5" and Inside Au5 I find 5 songs. I'm using Samsung Music, Puls…

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## [Format string past grandparent?](https://community.mp3tag.de/t/format-string-past-grandparent/70489)

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**Author:** [@skitty](https://community.mp3tag.de/u/skitty)\
**Replies:** 8\
**Last updated:** [January 14, 2026, 7:08am UTC](https://community.mp3tag.de/t/format-string-past-grandparent/70489 "2026-01-14T07:08:36Z")

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if %\_parent\_directory% is the grandparent folder, what would the string be for great grandparent (the one directly above that) ?? cant seam to find this info and its exactly what i need

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## [Help with exporting "Work" tag](https://community.mp3tag.de/t/help-with-exporting-work-tag/70480)

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**Author:** [@bob123](https://community.mp3tag.de/u/bob123)\
**Replies:** 2\
**Last updated:** [January 11, 2026, 4:49pm UTC](https://community.mp3tag.de/t/help-with-exporting-work-tag/70480 "2026-01-11T16:49:48Z")

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I use iTunes as my music player (on Windows). iTunes has a “Work” tag that I populate. When I import my music library into mp3tag, things mostly work. The tag shows up in the main display and I can filter on it. Howe…

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## [Mixed Case case conversion capitalizes the second letter after straight quote](https://community.mp3tag.de/t/mixed-case-case-conversion-capitalizes-the-second-letter-after-straight-quote/70461)

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**Author:** [@Lebon14](https://community.mp3tag.de/u/Lebon14)\
**Replies:** 5\
**Last updated:** [January 9, 2026, 2:42pm UTC](https://community.mp3tag.de/t/mixed-case-case-conversion-capitalizes-the-second-letter-after-straight-quote/70461 "2026-01-09T14:42:14Z")

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Hi. I’m trying to figure this out and I think I might have found a bug in the engine. Applying a Mixed Case conversion on a TITLE tag when straight quote are present in the tag, will capitalize the second letter after …

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## [Creating Keyboard Shortcut](https://community.mp3tag.de/t/creating-keyboard-shortcut/70468)

<div class="topic-metadata">

**Author:** [@Roboburger](https://community.mp3tag.de/u/Roboburger)\
**Replies:** 1\
**Last updated:** [January 9, 2026, 6:37am UTC](https://community.mp3tag.de/t/creating-keyboard-shortcut/70468 "2026-01-09T06:37:19Z")

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Is it possible? F’rinstance: I change out Album Art, and I’d love to assign Ctrl+B (I believe it’s currently Unused) to do the mouse action of Tag Sources → Cover Art → Discogs Artist & Album. I don’t know nothing about…

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## [Title has all the details](https://community.mp3tag.de/t/title-has-all-the-details/70456)

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**Author:** [@ianwat](https://community.mp3tag.de/u/ianwat)\
**Replies:** 2\
**Last updated:** [January 7, 2026, 7:55am UTC](https://community.mp3tag.de/t/title-has-all-the-details/70456 "2026-01-07T07:55:24Z")

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Got an interesting one. Was helping a friend with mp3tag and all was well. Until I get a call that starts with oops. They’ve managed to somehow put most of the meta date into the title field…twice. So it looks like t…

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