# Support

**URL:** https://community.mp3tag.de/c/support/19.md?page=160

[Latest](https://community.mp3tag.de/latest.md) · [Categories](https://community.mp3tag.de/categories.md) · [Tags](https://community.mp3tag.de/tags.md)

**Page:** 161

---

## [Sorting file list by title and album](https://community.mp3tag.de/t/sorting-file-list-by-title-and-album/47772)

<div class="topic-metadata">

**Author:** [@Ropet](https://community.mp3tag.de/u/Ropet)\
**Replies:** 1\
**Last updated:** [February 4, 2020, 8:26am UTC](https://community.mp3tag.de/t/sorting-file-list-by-title-and-album/47772 "2020-02-04T08:26:36Z")

</div>

When I check the spreadsheet in Mp3Tag I saw that all files are sorted by artist, album, title and track. This means that each album is sorted in alphabetic by title instead of by track number, which is more logic in my …

---

## [How would I copy the filename to the Title Tag?](https://community.mp3tag.de/t/how-would-i-copy-the-filename-to-the-title-tag/47762)

<div class="topic-metadata">

**Author:** [@mzar](https://community.mp3tag.de/u/mzar)\
**Replies:** 1\
**Last updated:** [February 3, 2020, 4:23pm UTC](https://community.mp3tag.de/t/how-would-i-copy-the-filename-to-the-title-tag/47762 "2020-02-03T16:23:02Z")

</div>

How would I copy the filename to the Title Tag?

---

## [After loading no files are shown](https://community.mp3tag.de/t/after-loading-no-files-are-shown/47741)

<div class="topic-metadata">

**Author:** [@BJKnight](https://community.mp3tag.de/u/BJKnight)\
**Replies:** 5\
**Last updated:** [February 3, 2020, 1:51pm UTC](https://community.mp3tag.de/t/after-loading-no-files-are-shown/47741 "2020-02-03T13:51:51Z")

</div>

I am a complete newbie to MP3tag. The application installed without any problems and reads the tags from the 10,000+ files in my music folder (mostly flac and wma format). However, no files are displayed in the window, s…

---

## [Open Mp3tag from Explorer (Win 10)](https://community.mp3tag.de/t/open-mp3tag-from-explorer-win-10/47759)

<div class="topic-metadata">

**Author:** [@SorenHorlyk](https://community.mp3tag.de/u/SorenHorlyk)\
**Replies:** 1\
**Last updated:** [February 3, 2020, 1:51pm UTC](https://community.mp3tag.de/t/open-mp3tag-from-explorer-win-10/47759 "2020-02-03T13:51:07Z")

</div>

Hi Florian! I guess I'm one of your oldest users, I'm 76 years old! My problem is trivial, but annoying. I've just bought a new computer and I can't open the program directly in Explorer! With my old computer that al…

---

## [Text files to tags](https://community.mp3tag.de/t/text-files-to-tags/47755)

<div class="topic-metadata">

**Author:** [@Solerfan](https://community.mp3tag.de/u/Solerfan)\
**Replies:** 2\
**Last updated:** [February 2, 2020, 10:15pm UTC](https://community.mp3tag.de/t/text-files-to-tags/47755 "2020-02-02T22:15:52Z")

</div>

I have problems with importing csv, html and txt files which seems to be rather common. After reading a large number of post, I still have no solution. This is driving me nuts. (In the past, I have managed to write some …

---

## [Feature Request: "Refresh" FLAC Tag](https://community.mp3tag.de/t/feature-request-refresh-flac-tag/47681)

<div class="topic-metadata">

**Author:** [@Kelderic](https://community.mp3tag.de/u/Kelderic)\
**Replies:** 7\
**Last updated:** [February 2, 2020, 1:41pm UTC](https://community.mp3tag.de/t/feature-request-refresh-flac-tag/47681 "2020-02-02T13:41:11Z")

</div>

Hi there! With FLAC files, sometimes the tag gets corrupted in a way that only affects Windows 10 File Explorer. A file will show as perfectly working in Mp3tag, and in most music players. However, in the File Explorer, …

---

## [More “file cannot be opened for writing”](https://community.mp3tag.de/t/more-file-cannot-be-opened-for-writing/47641)

<div class="topic-metadata">

**Author:** [@3po](https://community.mp3tag.de/u/3po)\
**Replies:** 7\
**Last updated:** [February 2, 2020, 11:33am UTC](https://community.mp3tag.de/t/more-file-cannot-be-opened-for-writing/47641 "2020-02-02T11:33:32Z")

</div>

I too am having a similar problem when trying to update the cover art on mp3/flac files, getting the error “file cannot be opened for writing”. This was after updating to version 3.0.0. The files are located on an Audio…

---

## [Auto saving tags](https://community.mp3tag.de/t/auto-saving-tags/47747)

<div class="topic-metadata">

**Author:** [@tcdaly](https://community.mp3tag.de/u/tcdaly)\
**Replies:** 2\
**Last updated:** [February 2, 2020, 10:37am UTC](https://community.mp3tag.de/t/auto-saving-tags/47747 "2020-02-02T10:37:43Z")

</div>

Hello, even though 'File -\> Options -\> Tags -\> Save tags when using arrow keys' is turned off, I am still finding tags being written to disc when a tag field loses focus. I would like to be able to prepare all the tags …

---

## [Options Pop-up on wrong screen](https://community.mp3tag.de/t/options-pop-up-on-wrong-screen/47743)

<div class="topic-metadata">

**Author:** [@DG00](https://community.mp3tag.de/u/DG00)\
**Replies:** 1\
**Last updated:** [February 2, 2020, 10:21am UTC](https://community.mp3tag.de/t/options-pop-up-on-wrong-screen/47743 "2020-02-02T10:21:27Z")

</div>

When I click on a button, say "Tag - Filename", the option pop-up appears on the opposite (primary,1) screen and not on the screen the window for the program is on (secondary,2).

---

## [How to filter by multiple criteria?](https://community.mp3tag.de/t/how-to-filter-by-multiple-criteria/47728)

<div class="topic-metadata">

**Author:** [@lotus1922](https://community.mp3tag.de/u/lotus1922)\
**Replies:** 2\
**Last updated:** [February 1, 2020, 9:13pm UTC](https://community.mp3tag.de/t/how-to-filter-by-multiple-criteria/47728 "2020-02-01T21:13:14Z")

</div>

Hi everyone, this is my first time posting here, though I have been using Mp3tag for years to manage my music library. It is amazing! I'm pretty much clueless about filter expressions though. I JUST barely figured out h…

---

## [Sometimes OGG files aren't recognized](https://community.mp3tag.de/t/sometimes-ogg-files-arent-recognized/47737)

<div class="topic-metadata">

**Author:** [@asfi235](https://community.mp3tag.de/u/asfi235)\
**Replies:** 2\
**Last updated:** [February 1, 2020, 9:07pm UTC](https://community.mp3tag.de/t/sometimes-ogg-files-arent-recognized/47737 "2020-02-01T21:07:46Z")

</div>

I open a folder containing 3 OGG files but MP3TAG sees only the first track. I can open the files with VLC Player just fine. I was able to open the files with foobar2000 and edit the tags that way. Afterwards, I tried…

---

## [M3u playlist export](https://community.mp3tag.de/t/m3u-playlist-export/47724)

<div class="topic-metadata">

**Author:** [@forums3000](https://community.mp3tag.de/u/forums3000)\
**Replies:** 6\
**Last updated:** [February 1, 2020, 6:18pm UTC](https://community.mp3tag.de/t/m3u-playlist-export/47724 "2020-02-01T18:18:22Z")

</div>

Hi. First off, I love this app!! I've been using for years now!! This is the first time I've had a need to use the export feature. I have uploaded my music library to Google Play music, but GPM does not recognize o…

---

## [Does tagging overwrite the audiopart?](https://community.mp3tag.de/t/does-tagging-overwrite-the-audiopart/47717)

<div class="topic-metadata">

**Author:** [@Didier](https://community.mp3tag.de/u/Didier)\
**Replies:** 4\
**Last updated:** [January 31, 2020, 10:25pm UTC](https://community.mp3tag.de/t/does-tagging-overwrite-the-audiopart/47717 "2020-01-31T22:25:58Z")

</div>

Good evening! I read, here and there, that, because of its situation in beginning of audio files, the ID3v2 tags could be overwritten, if a sufficient size in not chosen before beginning tagging. Is this size not autom…

---

## [Convert Filename format string rejected](https://community.mp3tag.de/t/convert-filename-format-string-rejected/47722)

<div class="topic-metadata">

**Author:** [@adsensus](https://community.mp3tag.de/u/adsensus)\
**Replies:** 1\
**Last updated:** [January 31, 2020, 5:50pm UTC](https://community.mp3tag.de/t/convert-filename-format-string-rejected/47722 "2020-01-31T17:50:11Z")

</div>

I am using MP3tag to tidy up my music files. I have been trying to use Convert Filename to Filename to remove the first few letters of many filenames. The old filename pattern is presented as %1 %2 %3 %4 %5 %6 %7. Howeve…

---

## [Windows store still at 2.99a](https://community.mp3tag.de/t/windows-store-still-at-2-99a/47693)

<div class="topic-metadata">

**Author:** [@JohnIV](https://community.mp3tag.de/u/JohnIV)\
**Replies:** 4\
**Last updated:** [January 30, 2020, 8:02pm UTC](https://community.mp3tag.de/t/windows-store-still-at-2-99a/47693 "2020-01-30T20:02:58Z")

</div>

Howdy, got the great 3.0 as a normal program download but notice that the Windows Store version hasn't updated yet after a week or so. Is it being discontinued? Thanks!

---

## [Which Regular Expression engine and syntax is used by Mp3tag?](https://community.mp3tag.de/t/which-regular-expression-engine-and-syntax-is-used-by-mp3tag/47713)

<div class="topic-metadata">

**Author:** [@mville](https://community.mp3tag.de/u/mville)\
**Replies:** 4\
**Last updated:** [January 30, 2020, 4:47pm UTC](https://community.mp3tag.de/t/which-regular-expression-engine-and-syntax-is-used-by-mp3tag/47713 "2020-01-30T16:47:27Z")

</div>

I read that MP3Tag uses Perl's regular expression engine. Can anyone tell me which version of Perl is MP3Tag using? TIA.

---

## [Discogs failed to authenticate error](https://community.mp3tag.de/t/discogs-failed-to-authenticate-error/47597)

<div class="topic-metadata">

**Author:** [@bayrunner73](https://community.mp3tag.de/u/bayrunner73)\
**Replies:** 29\
**Last updated:** [January 25, 2020, 11:30am UTC](https://community.mp3tag.de/t/discogs-failed-to-authenticate-error/47597 "2020-01-25T11:30:59Z")

</div>

I've been trying to tag some mp3s using the usually reliable Discogs database as a tag source but keep encountering this message. Any advice on this? Thanks

---

## [Batch normalization of name items (Artist, album artist, producer, etc.)](https://community.mp3tag.de/t/batch-normalization-of-name-items-artist-album-artist-producer-etc/47708)

<div class="topic-metadata">

**Author:** [@manowell](https://community.mp3tag.de/u/manowell)\
**Replies:** 5\
**Last updated:** [January 29, 2020, 7:41pm UTC](https://community.mp3tag.de/t/batch-normalization-of-name-items-artist-album-artist-producer-etc/47708 "2020-01-29T19:41:35Z")

</div>

I have thousands of FLAC files ripped from my CD collection over the years. For a long time, I renamed everything to "last, first" convention for alphabetical sorting. Now with media players, that's not only not import…

---

## [Pasting MP3 tag to MP4 file - Year gets 2 slashes](https://community.mp3tag.de/t/pasting-mp3-tag-to-mp4-file-year-gets-2-slashes/47706)

<div class="topic-metadata">

**Author:** [@extrablue50](https://community.mp3tag.de/u/extrablue50)\
**Replies:** 3\
**Last updated:** [January 29, 2020, 6:37pm UTC](https://community.mp3tag.de/t/pasting-mp3-tag-to-mp4-file-year-gets-2-slashes/47706 "2020-01-29T18:37:52Z")

</div>

When I paste a good MP3 file tag to an MP4 file, the MP4 year always displays extra slashes after the year digits. I want the MP4 destination year to reflect the same four digits copied from the MP3 file tag, with no add…

---

## [Filename - Tag data not shown in TITLE](https://community.mp3tag.de/t/filename-tag-data-not-shown-in-title/47700)

<div class="topic-metadata">

**Author:** [@harleymac](https://community.mp3tag.de/u/harleymac)\
**Replies:** 7\
**Last updated:** [January 29, 2020, 11:01am UTC](https://community.mp3tag.de/t/filename-tag-data-not-shown-in-title/47700 "2020-01-29T11:01:27Z")

</div>

As for many years I use the function Filename - Tag to extract the title from the filename and save it to "Title". Now I updated to v3.00. It shows the title correctly in the preview window, but does not save it to the t…

---

## [Chinese Characters](https://community.mp3tag.de/t/chinese-characters/6961)

<div class="topic-metadata">

**Author:** [@koolguy24](https://community.mp3tag.de/u/koolguy24)\
**Replies:** 3\
**Last updated:** [January 28, 2020, 5:07pm UTC](https://community.mp3tag.de/t/chinese-characters/6961 "2020-01-28T17:07:34Z")

</div>

I was wondering if there was a way to make the program read chinese characters. I was using an action code to get my artist/title from the filename, but the chinese characters ended up showing up like ??? thanks

---

## [New update no sound?](https://community.mp3tag.de/t/new-update-no-sound/47613)

<div class="topic-metadata">

**Author:** [@Winterfox](https://community.mp3tag.de/u/Winterfox)\
**Replies:** 6\
**Last updated:** [January 28, 2020, 1:03pm UTC](https://community.mp3tag.de/t/new-update-no-sound/47613 "2020-01-28T13:03:54Z")

</div>

Hello guys :slight\_smile: , today i update to new version and i notice after i press save and then finish there no sound ? they disable the sound ? or is my installation bug ? thanks edit... . i know now how activate t…

---

## [Beep when saving changed tags](https://community.mp3tag.de/t/beep-when-saving-changed-tags/47689)

<div class="topic-metadata">

**Author:** [@richpasco](https://community.mp3tag.de/u/richpasco)\
**Replies:** 4\
**Last updated:** [January 28, 2020, 10:23am UTC](https://community.mp3tag.de/t/beep-when-saving-changed-tags/47689 "2020-01-28T10:23:12Z")

</div>

I became used to MP3TAG beeping whenever I saved changed tags, but effective with version 3.00 it is eerily quiet. I want my beep back! I think I found the responsible change in the change log Mp3tagVersion.txt" \[2019…

---

## [Is Mp3tag free to use in a commercial context?](https://community.mp3tag.de/t/is-mp3tag-free-to-use-in-a-commercial-context/47677)

<div class="topic-metadata">

**Author:** [@sgr785](https://community.mp3tag.de/u/sgr785)\
**Replies:** 2\
**Last updated:** [January 27, 2020, 1:56pm UTC](https://community.mp3tag.de/t/is-mp3tag-free-to-use-in-a-commercial-context/47677 "2020-01-27T13:56:06Z")

</div>

Hi friends, I hope you are fine. Please anybody can help me, I need use MP3TAG in a company, This software is free for personal use o ir free for a company too?. Thanks.

---

## [Selecting which tags to import from Discogs](https://community.mp3tag.de/t/selecting-which-tags-to-import-from-discogs/47675)

<div class="topic-metadata">

**Author:** [@civilised](https://community.mp3tag.de/u/civilised)\
**Replies:** 1\
**Last updated:** [January 27, 2020, 1:19pm UTC](https://community.mp3tag.de/t/selecting-which-tags-to-import-from-discogs/47675 "2020-01-27T13:19:42Z")

</div>

Would love to be able to import just specific tags from Discogs (e.g. just song titles), and skip the ones I don't want. I don't think that's possible right now, is it?

---

## [How to import csv file having multiple artists in a column?](https://community.mp3tag.de/t/how-to-import-csv-file-having-multiple-artists-in-a-column/47669)

<div class="topic-metadata">

**Author:** [@brvnbld](https://community.mp3tag.de/u/brvnbld)\
**Replies:** 1\
**Last updated:** [January 26, 2020, 3:07pm UTC](https://community.mp3tag.de/t/how-to-import-csv-file-having-multiple-artists-in-a-column/47669 "2020-01-26T15:07:14Z")

</div>

I am trying to import tags from a csv file. The csv file already has comma separated values in artist column. Thus the artist values get added up to the Album values. %\_path%,%artist%,%album%, this is my import format. …

---

## [Mp3tag won't start when SMB source is not available](https://community.mp3tag.de/t/mp3tag-wont-start-when-smb-source-is-not-available/47662)

<div class="topic-metadata">

**Author:** [@moepdaniel](https://community.mp3tag.de/u/moepdaniel)\
**Replies:** 1\
**Last updated:** [January 26, 2020, 9:30am UTC](https://community.mp3tag.de/t/mp3tag-wont-start-when-smb-source-is-not-available/47662 "2020-01-26T09:30:40Z")

</div>

Mp3tag alsways wants to load the files from the last time it was running. I couldn't find an option in the preferences section to deactivate this behaviour. Unfortunately this leads to Mp3tag not starting at all if the f…

---

## [StrStr() is Pos() or InStr() or StrPos() or StrLoc()](https://community.mp3tag.de/t/strstr-is-pos-or-instr-or-strpos-or-strloc/47624)

<div class="topic-metadata">

**Author:** [@Bilbo47](https://community.mp3tag.de/u/Bilbo47)\
**Replies:** 5\
**Last updated:** [January 25, 2020, 8:10pm UTC](https://community.mp3tag.de/t/strstr-is-pos-or-instr-or-strpos-or-strloc/47624 "2020-01-25T20:10:43Z")

</div>

Just a public reminder to self that the function for locating (getting the position of) a substring within another string is named $StrStr(). Parameters, in order: String to search in / haystack. Commonly the name of a…

---

## [Mp3tag was not able to display the help file in your standard browser](https://community.mp3tag.de/t/mp3tag-was-not-able-to-display-the-help-file-in-your-standard-browser/47652)

<div class="topic-metadata">

**Author:** [@StuBob](https://community.mp3tag.de/u/StuBob)\
**Replies:** 1\
**Last updated:** [January 25, 2020, 4:08pm UTC](https://community.mp3tag.de/t/mp3tag-was-not-able-to-display-the-help-file-in-your-standard-browser/47652 "2020-01-25T16:08:26Z")

</div>

Apologies if this is a repeated topic, but I can't find anything using the search tool on here. but I get the above message whenever I start mp3tag or if I use certain of the TAG Sources (Discogs for example) I'm running…

---

## [Failed to authenticate using OAuth (1) \> 0:SSL error](https://community.mp3tag.de/t/failed-to-authenticate-using-oauth-1-0-ssl-error/47616)

<div class="topic-metadata">

**Author:** [@scott1669](https://community.mp3tag.de/u/scott1669)\
**Replies:** 5\
**Last updated:** [January 25, 2020, 11:26am UTC](https://community.mp3tag.de/t/failed-to-authenticate-using-oauth-1-0-ssl-error/47616 "2020-01-25T11:26:10Z")

</div>

Good Morning, I have searched for this issue but have not found anything like it. I am sure it must be a problem on my end but I am not sure what has changed to cause it. I just upgraded my installation to the newest 3.…

[Previous page](https://community.mp3tag.de/c/support/19.md?page=159)

[Next page](https://community.mp3tag.de/c/support/19.md?page=161)
