# Support

**URL:** https://community.mp3tag.de/c/support/19.md?page=36

[Latest](https://community.mp3tag.de/latest.md) · [Categories](https://community.mp3tag.de/categories.md) · [Tags](https://community.mp3tag.de/tags.md)

**Page:** 37

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## [Track numbers disappear](https://community.mp3tag.de/t/track-numbers-disappear/67174)

<div class="topic-metadata">

**Author:** [@pgh](https://community.mp3tag.de/u/pgh)\
**Replies:** 3\
**Last updated:** [January 17, 2025, 7:24am UTC](https://community.mp3tag.de/t/track-numbers-disappear/67174 "2025-01-17T07:24:23Z")

</div>

Why do track numbers disappear whenever I select more than 1 file from the List, to make global changes and saves in Tag Panel? I just noticed this and have removed many that I need to manually re-add. I started with au…

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## [Displaying Track Length in the Tag Panel](https://community.mp3tag.de/t/displaying-track-length-in-the-tag-panel/67161)

<div class="topic-metadata">

**Author:** [@pgh](https://community.mp3tag.de/u/pgh)\
**Replies:** 4\
**Last updated:** [January 16, 2025, 3:21pm UTC](https://community.mp3tag.de/t/displaying-track-length-in-the-tag-panel/67161 "2025-01-16T15:21:41Z")

</div>

Is is possible to format the number that displays in Tag Panel? Currently there there is no pattern and the numbers don't match those listed in Length.

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## [Export to HTML with Drop-Down menus to sort on fields](https://community.mp3tag.de/t/export-to-html-with-drop-down-menus-to-sort-on-fields/67156)

<div class="topic-metadata">

**Author:** [@pgh](https://community.mp3tag.de/u/pgh)\
**Replies:** 6\
**Last updated:** [January 15, 2025, 11:35pm UTC](https://community.mp3tag.de/t/export-to-html-with-drop-down-menus-to-sort-on-fields/67156 "2025-01-15T23:35:37Z")

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Is it possible to use sort drop-down menus on the Export Html web page like in Excel? It doesn't appear when I export the file from MP3Tag.

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## [Track Number (Keyboard Navigation)](https://community.mp3tag.de/t/track-number-keyboard-navigation/67153)

<div class="topic-metadata">

**Author:** [@pgh](https://community.mp3tag.de/u/pgh)\
**Replies:** 4\
**Last updated:** [January 15, 2025, 5:16pm UTC](https://community.mp3tag.de/t/track-number-keyboard-navigation/67153 "2025-01-15T17:16:22Z")

</div>

I'm no longer able to click "Track" on the Tag List too add/edit. Can someone help fix? It's quicker and easier for me to manually add/edit rather than having to do it in the Tag Panel. Thanks!

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## [Files deleted by changing tags](https://community.mp3tag.de/t/files-deleted-by-changing-tags/67050)

<div class="topic-metadata">

**Author:** [@Eterno\_03](https://community.mp3tag.de/u/Eterno_03)\
**Replies:** 12\
**Last updated:** [January 14, 2025, 1:21pm UTC](https://community.mp3tag.de/t/files-deleted-by-changing-tags/67050 "2025-01-14T13:21:18Z")

</div>

Hello everyone! I spent weeks making a Sample Pack in .wav format (a folder with subfolders full of short .wav files) and I edit the \[Collaborating Artists\], \[Album\], \[Year\] and \[Composer\] tags of all the files within t…

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## [Comment is empty in Windows Explorer](https://community.mp3tag.de/t/comment-is-empty-in-windows-explorer/67133)

<div class="topic-metadata">

**Author:** [@Marius-Charles](https://community.mp3tag.de/u/Marius-Charles)\
**Replies:** 3\
**Last updated:** [January 14, 2025, 9:37am UTC](https://community.mp3tag.de/t/comment-is-empty-in-windows-explorer/67133 "2025-01-14T09:37:46Z")

</div>

Hello I'm new to using Tags and I'm facing a problem with the "comments" tag I fill in the "Comment" Tag of a file under MP3Tag but the windows explorer shows me an empty "Comment" Tag. How do I solve my problem? Tha…

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## [How do I make a condition so that an empty tag is not copied to another tag that already has a value?](https://community.mp3tag.de/t/how-do-i-make-a-condition-so-that-an-empty-tag-is-not-copied-to-another-tag-that-already-has-a-value/67136)

<div class="topic-metadata">

**Author:** [@viviancels](https://community.mp3tag.de/u/viviancels)\
**Replies:** 3\
**Last updated:** [January 14, 2025, 3:56am UTC](https://community.mp3tag.de/t/how-do-i-make-a-condition-so-that-an-empty-tag-is-not-copied-to-another-tag-that-already-has-a-value/67136 "2025-01-14T03:56:10Z")

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For example, one music service has a Label tag, another one has Publisher tag, I want to make two commands: format value: Field:LABEL / Format string:%publisher and Field:PUBLISHER / Format string:%label% Is it possible …

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## [Car not playing in sequence from SD card](https://community.mp3tag.de/t/car-not-playing-in-sequence-from-sd-card/67116)

<div class="topic-metadata">

**Author:** [@Elbie](https://community.mp3tag.de/u/Elbie)\
**Replies:** 12\
**Last updated:** [January 13, 2025, 10:41pm UTC](https://community.mp3tag.de/t/car-not-playing-in-sequence-from-sd-card/67116 "2025-01-13T22:41:41Z")

</div>

I actually used MP3tag lots of years ago! But today I am again a newbie. I have some mp3 audiobooks that I put on a SD card to play in my car. The folder they are in are in order 1-2-3 etc ... But when they play they ar…

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## [Folder name to playlist name](https://community.mp3tag.de/t/folder-name-to-playlist-name/67130)

<div class="topic-metadata">

**Author:** [@Gurtunca](https://community.mp3tag.de/u/Gurtunca)\
**Replies:** 1\
**Last updated:** [January 12, 2025, 5:48pm UTC](https://community.mp3tag.de/t/folder-name-to-playlist-name/67130 "2025-01-12T17:48:14Z")

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I've many subfolders ( nearly 2000 ) under my Music folder in Windows 11.Under each folder I can create playlist m3u including all the mp3 files having the same name with the folder.Is there an easy way to do it at the w…

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## [Drag and drop from foobar2000 to Mp3tag to replace File List does no longer work with v3.28a](https://community.mp3tag.de/t/drag-and-drop-from-foobar2000-to-mp3tag-to-replace-file-list-does-no-longer-work-with-v3-28a/67126)

<div class="topic-metadata">

**Author:** [@rboss](https://community.mp3tag.de/u/rboss)\
**Replies:** 3\
**Last updated:** [January 12, 2025, 2:15pm UTC](https://community.mp3tag.de/t/drag-and-drop-from-foobar2000-to-mp3tag-to-replace-file-list-does-no-longer-work-with-v3-28a/67126 "2025-01-12T14:15:44Z")

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Unrelated, but I just noticed that in 3.28a my normal operation of drag-and-drop to load files directly from foobar2000 to Mp3Tag no longer works. I can still add to the file list with \[Ctrl\], but replacing the contents …

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## [Compare tags from all songs within an album](https://community.mp3tag.de/t/compare-tags-from-all-songs-within-an-album/67121)

<div class="topic-metadata">

**Author:** [@rum](https://community.mp3tag.de/u/rum)\
**Replies:** 4\
**Last updated:** [January 10, 2025, 7:15pm UTC](https://community.mp3tag.de/t/compare-tags-from-all-songs-within-an-album/67121 "2025-01-10T19:15:05Z")

</div>

Hi, I have a niche scenario where I want to code an action that looks to see if the ARTIST tag of all the songs within an album have the same value. I want to do this so that if an album has the same exact artists on all…

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## [Need help renaming files and numbering albums](https://community.mp3tag.de/t/need-help-renaming-files-and-numbering-albums/67117)

<div class="topic-metadata">

**Author:** [@Pompey1952](https://community.mp3tag.de/u/Pompey1952)\
**Replies:** 5\
**Last updated:** [January 10, 2025, 12:43pm UTC](https://community.mp3tag.de/t/need-help-renaming-files-and-numbering-albums/67117 "2025-01-10T12:43:59Z")

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Firstly Happy New Year everyone. I am trying to sort out a mass of music tracks and thanks to past help its going well. However I have hit a problem. Some of my older albums are labeled (disc 1) or Vol. 1. after the a…

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## [3.28a - Error Message When Renaming](https://community.mp3tag.de/t/3-28a-error-message-when-renaming/67101)

<div class="topic-metadata">

**Author:** [@DPease](https://community.mp3tag.de/u/DPease)\
**Replies:** 8\
**Last updated:** [January 10, 2025, 5:50am UTC](https://community.mp3tag.de/t/3-28a-error-message-when-renaming/67101 "2025-01-10T05:50:23Z")

</div>

I was trying to rename some FLAC files as I normally would, and I received the following: File "K:\\SAB DLs\\Dashboard Confessional-Alter The Ending-Deluxe Edition-16BIT-WEB-FLAC-2009-VEXED\\13-dashboard\_confessional-get\_m…

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## [Inconsistent Handling of Genre Field in m4a Files](https://community.mp3tag.de/t/inconsistent-handling-of-genre-field-in-m4a-files/66861)

<div class="topic-metadata">

**Author:** [@MotleyG](https://community.mp3tag.de/u/MotleyG)\
**Replies:** 9\
**Last updated:** [January 10, 2025, 3:03am UTC](https://community.mp3tag.de/t/inconsistent-handling-of-genre-field-in-m4a-files/66861 "2025-01-10T03:03:57Z")

</div>

It seems there is some continued issues with the genre field in m4a files. There was some discussion a while ago here If a single genre is saved to any m4a file it is stored into the traditional genre tag location. But…

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## [Remove numbers or other characters from a field](https://community.mp3tag.de/t/remove-numbers-or-other-characters-from-a-field/18789)

<div class="topic-metadata">

**Author:** [@choujij](https://community.mp3tag.de/u/choujij)\
**Replies:** 16\
**Last updated:** [January 9, 2025, 2:41pm UTC](https://community.mp3tag.de/t/remove-numbers-or-other-characters-from-a-field/18789 "2025-01-09T14:41:31Z")

</div>

Hi. I have a problem that's been driving me crazy. I've tried for hours and searched here and google and nothing I've found has worked for me. I am trying to remove numbers and/or charecters from a field, such as title.…

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## [WAV File WaveFormatExtensible Tags won't load in MP3tag (will load in other editors)](https://community.mp3tag.de/t/wav-file-waveformatextensible-tags-wont-load-in-mp3tag-will-load-in-other-editors/67092)

<div class="topic-metadata">

**Author:** [@whoareyou](https://community.mp3tag.de/u/whoareyou)\
**Replies:** 5\
**Last updated:** [January 8, 2025, 5:31pm UTC](https://community.mp3tag.de/t/wav-file-waveformatextensible-tags-wont-load-in-mp3tag-will-load-in-other-editors/67092 "2025-01-08T17:31:20Z")

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I've tagged 10 channel wav files using a different app (Music Media Helper). The tags created using this application will not display in MP3TAG. Other apps read the tags and these files are not corrupted. The developer…

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## [Drag & drop option windows 11](https://community.mp3tag.de/t/drag-drop-option-windows-11/66931)

<div class="topic-metadata">

**Author:** [@djepeto](https://community.mp3tag.de/u/djepeto)\
**Replies:** 5\
**Last updated:** [January 8, 2025, 9:26am UTC](https://community.mp3tag.de/t/drag-drop-option-windows-11/66931 "2025-01-08T09:26:14Z")

</div>

Dragging and dropping folder from windows explorer address bar into mp3tag causes deletion of it (Win 11). Same option worked well when I used win 10. Any tips?

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## [Directory clears after tag change](https://community.mp3tag.de/t/directory-clears-after-tag-change/63359)

<div class="topic-metadata">

**Author:** [@taward03](https://community.mp3tag.de/u/taward03)\
**Replies:** 22\
**Last updated:** [January 8, 2025, 9:23am UTC](https://community.mp3tag.de/t/directory-clears-after-tag-change/63359 "2025-01-08T09:23:47Z")

</div>

When editing files all in the same directory, once a tag change on any file in any field is saved, all of the files in the directory disappear from mp3Tag except for the file changed. I've been using mp3 tag for a long …

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## [Tagging releases - replacing spaces with hyphen and underscore in filename](https://community.mp3tag.de/t/tagging-releases-replacing-spaces-with-hyphen-and-underscore-in-filename/67079)

<div class="topic-metadata">

**Author:** [@charlesbarkley](https://community.mp3tag.de/u/charlesbarkley)\
**Replies:** 5\
**Last updated:** [January 7, 2025, 8:03pm UTC](https://community.mp3tag.de/t/tagging-releases-replacing-spaces-with-hyphen-and-underscore-in-filename/67079 "2025-01-07T20:03:05Z")

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Hi. I'm new to this game, so please bear with me. I have a bunch of CDs that I'd like to tag correctly. The file is called 08-sabaton the valley of death , and I'd like it to be tagged 08-sabaton-the\_valley\_of\_death , so…

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## [Create action to change filename to title field](https://community.mp3tag.de/t/create-action-to-change-filename-to-title-field/67067)

<div class="topic-metadata">

**Author:** [@cyraxote](https://community.mp3tag.de/u/cyraxote)\
**Replies:** 10\
**Last updated:** [January 7, 2025, 4:13pm UTC](https://community.mp3tag.de/t/create-action-to-change-filename-to-title-field/67067 "2025-01-07T16:13:41Z")

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I can do this easily with "Convert," but I can't figure out how to do it with an Action. I've tried to follow the FAQ here: Actions and batch-operations - #16 by Florian I have: ACTION: Format value FIELD: Filename F…

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## [Get Full YYYY-MM-DD Into Folder name](https://community.mp3tag.de/t/get-full-yyyy-mm-dd-into-folder-name/67063)

<div class="topic-metadata">

**Author:** [@malsae](https://community.mp3tag.de/u/malsae)\
**Replies:** 37\
**Last updated:** [January 7, 2025, 11:56am UTC](https://community.mp3tag.de/t/get-full-yyyy-mm-dd-into-folder-name/67063 "2025-01-07T11:56:37Z")

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Hello, I'm a beginner who came across this file today. I would like to add the release date of the file that exists in the folder to the front of the folder name ex: singer - song → \[2012.05.05\] singer - song If the …

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## [12002 Timeout Reached Already Tried Making Longer](https://community.mp3tag.de/t/12002-timeout-reached-already-tried-making-longer/67066)

<div class="topic-metadata">

**Author:** [@ReadWithSound](https://community.mp3tag.de/u/ReadWithSound)\
**Replies:** 2\
**Last updated:** [January 6, 2025, 6:19pm UTC](https://community.mp3tag.de/t/12002-timeout-reached-already-tried-making-longer/67066 "2025-01-06T18:19:53Z")

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Trying to tag audiobooks and I use the Audible API 0.4 package posted on here by Florian. I keep getting 12002 Operation Timed Out error message. I already tried clean uninstall and reinstall and extending the timeout to…

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## [Staging Sparse Package failed is back](https://community.mp3tag.de/t/staging-sparse-package-failed-is-back/67054)

<div class="topic-metadata">

**Author:** [@arork](https://community.mp3tag.de/u/arork)\
**Replies:** 7\
**Last updated:** [January 6, 2025, 4:07pm UTC](https://community.mp3tag.de/t/staging-sparse-package-failed-is-back/67054 "2025-01-06T16:07:44Z")

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Hi, So Long story short, I had to reinstall windows, and when I installed mp3tag, the infamous "Provisioning Sparse Package failed D:\\Program Files\\Mp3tag Mp3tagShell.msix Windows can't provision the package 35795F…

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## [Tag Column not listing ISRC](https://community.mp3tag.de/t/tag-column-not-listing-isrc/67059)

<div class="topic-metadata">

**Author:** [@RadianceMatrix](https://community.mp3tag.de/u/RadianceMatrix)\
**Replies:** 3\
**Last updated:** [January 6, 2025, 6:22am UTC](https://community.mp3tag.de/t/tag-column-not-listing-isrc/67059 "2025-01-06T06:22:09Z")

</div>

I added an extended tag for ISRC codes and the codes are showing up in the Tag Panel and an ISRC column is in the columns, but the ISRC number in the Tag Panel is not showing up on the ISRC column. Any idea what is going…

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## [Wrong Codec / Mode detection?](https://community.mp3tag.de/t/wrong-codec-mode-detection/67009)

<div class="topic-metadata">

**Author:** [@tor11](https://community.mp3tag.de/u/tor11)\
**Replies:** 7\
**Last updated:** [January 5, 2025, 10:28pm UTC](https://community.mp3tag.de/t/wrong-codec-mode-detection/67009 "2025-01-05T22:28:00Z")

</div>

Hi, this are the files I ripped and batch encoded, but Mp3tag (3.28) detects one file differently (wrong?).

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## [Very slowly reading directory and M3U8](https://community.mp3tag.de/t/very-slowly-reading-directory-and-m3u8/67037)

<div class="topic-metadata">

**Author:** [@iVents](https://community.mp3tag.de/u/iVents)\
**Replies:** 7\
**Last updated:** [January 4, 2025, 6:39pm UTC](https://community.mp3tag.de/t/very-slowly-reading-directory-and-m3u8/67037 "2025-01-04T18:39:43Z")

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Why does it take so long to read a MP4 directory (in v3.28 with i7/32Gb/2T SSD)? Also reading files via a M3U8 file is very slow.

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## [Remove info from tag](https://community.mp3tag.de/t/remove-info-from-tag/67032)

<div class="topic-metadata">

**Author:** [@DJJC](https://community.mp3tag.de/u/DJJC)\
**Replies:** 11\
**Last updated:** [January 3, 2025, 6:01pm UTC](https://community.mp3tag.de/t/remove-info-from-tag/67032 "2025-01-03T18:01:36Z")

</div>

I have a song filename as John Doe - Song Title (original song) I want the tag to read John Doe - Song title I want to remove the "(Original Song)" part of the title. This is an example and not all songs will have the…

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## [How to add artist to title?](https://community.mp3tag.de/t/how-to-add-artist-to-title/67033)

<div class="topic-metadata">

**Author:** [@Aconfuseduser](https://community.mp3tag.de/u/Aconfuseduser)\
**Replies:** 3\
**Last updated:** [January 3, 2025, 5:40pm UTC](https://community.mp3tag.de/t/how-to-add-artist-to-title/67033 "2025-01-03T17:40:36Z")

</div>

The artist is in the metadata but not in the title itself like its "3005" but I want it to be like "Childish Gambino - 3005"

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## [How to convert title to "title artist" to "artist title"](https://community.mp3tag.de/t/how-to-convert-title-to-title-artist-to-artist-title/67030)

<div class="topic-metadata">

**Author:** [@Aconfuseduser](https://community.mp3tag.de/u/Aconfuseduser)\
**Replies:** 7\
**Last updated:** [January 3, 2025, 4:57pm UTC](https://community.mp3tag.de/t/how-to-convert-title-to-title-artist-to-artist-title/67030 "2025-01-03T16:57:56Z")

</div>

I have a bunch of songs I want to sort a mix of artists like I have songs that are like 3005 - Childish Gambino how do I convert it to Childish Gambino - 3005 so I don't have to sift through other artists songs to find…

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## [Suggestions for Genre, Cursor and Selection](https://community.mp3tag.de/t/suggestions-for-genre-cursor-and-selection/67006)

<div class="topic-metadata">

**Author:** [@promix](https://community.mp3tag.de/u/promix)\
**Replies:** 19\
**Last updated:** [January 3, 2025, 11:39am UTC](https://community.mp3tag.de/t/suggestions-for-genre-cursor-and-selection/67006 "2025-01-03T11:39:32Z")

</div>

Hello community. Dear \[MP3 Tag Software Team\], I have been using your software regularly and truly appreciate its functionality and user-friendly interface. However, I have a few suggestions that could further enhance …

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