# Support

**URL:** https://community.mp3tag.de/c/support/19.md?page=382

[Latest](https://community.mp3tag.de/latest.md) · [Categories](https://community.mp3tag.de/categories.md) · [Tags](https://community.mp3tag.de/tags.md)

**Page:** 383

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## [Creative Zen 30GB](https://community.mp3tag.de/t/creative-zen-30gb/4915)

<div class="topic-metadata">

**Author:** [@DeesF](https://community.mp3tag.de/u/DeesF)\
**Replies:** 2\
**Last updated:** [May 31, 2007, 1:23am UTC](https://community.mp3tag.de/t/creative-zen-30gb/4915 "2007-05-31T01:23:16Z")

</div>

i have a Creative Zen 30GB. i recently began using Mp3tag to tag my mp3’s. i prefer TagScanner, but the version i used last kept crashing. i decided to try Mp3tag instead. i like the various tag search options as com…

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## [is there a way to remove format strings](https://community.mp3tag.de/t/is-there-a-way-to-remove-format-strings/4935)

<div class="topic-metadata">

**Author:** [@mandango](https://community.mp3tag.de/u/mandango)\
**Replies:** 1\
**Last updated:** [May 28, 2007, 2:19pm UTC](https://community.mp3tag.de/t/is-there-a-way-to-remove-format-strings/4935 "2007-05-28T14:19:18Z")

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mp3tag stores the format strings when converting filenames to tags or tags to filenames. Over Time this list grows and I would like to delete some of the entries. Is there a way to remove obsolete format strings? Reas…

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## [Tag editing](https://community.mp3tag.de/t/tag-editing/4402)

<div class="topic-metadata">

**Author:** [@Chris\_J](https://community.mp3tag.de/u/Chris_J)\
**Replies:** 3\
**Last updated:** [May 28, 2007, 3:38am UTC](https://community.mp3tag.de/t/tag-editing/4402 "2007-05-28T03:38:47Z")

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Here we go again… I have several title tags which look like the following: Ian AVG changed the world Ian AVG hope AVG DT front row seat JCL DRY Near you.mp3 I wish to remove the first two statements, ie: Ian AVG or…

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## [Fatal Error in 2.38 - serror.cpp](https://community.mp3tag.de/t/fatal-error-in-2-38-serror-cpp/4914)

<div class="topic-metadata">

**Author:** [@ddewey](https://community.mp3tag.de/u/ddewey)\
**Replies:** 1\
**Last updated:** [May 27, 2007, 7:21am UTC](https://community.mp3tag.de/t/fatal-error-in-2-38-serror-cpp/4914 "2007-05-27T07:21:38Z")

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I got this error trying to restart 2.37 after a crash while saving a file. I upgraded to 2.38 over the top, but I am unable to start the program due to the following error. Unfortunately, I can’t read it, but I have at…

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## [Empty Map list](https://community.mp3tag.de/t/empty-map-list/4927)

<div class="topic-metadata">

**Author:** [@Inj3ct0r](https://community.mp3tag.de/u/Inj3ct0r)\
**Replies:** 2\
**Last updated:** [May 26, 2007, 8:49pm UTC](https://community.mp3tag.de/t/empty-map-list/4927 "2007-05-26T20:49:45Z")

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first of all, thanks for this great free application. my question is, how can i empty the map list?. with that i mean the “history” list with maps you have opend.

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## [Exclude ARES Temporary files from loading](https://community.mp3tag.de/t/exclude-ares-temporary-files-from-loading/4930)

<div class="topic-metadata">

**Author:** [@Viper](https://community.mp3tag.de/u/Viper)\
**Replies:** 1\
**Last updated:** [May 26, 2007, 4:58pm UTC](https://community.mp3tag.de/t/exclude-ares-temporary-files-from-loading/4930 "2007-05-26T16:58:30Z")

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I’m using ARES to download some rare mp3 files into a temporary folder which is used for downloading, editing and, once OK, moving files to their final destination. As part of the editing process I use Mp3tag to make the…

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## [clearing selected fields only](https://community.mp3tag.de/t/clearing-selected-fields-only/4929)

<div class="topic-metadata">

**Author:** [@yingjai](https://community.mp3tag.de/u/yingjai)\
**Replies:** 1\
**Last updated:** [May 26, 2007, 1:08pm UTC](https://community.mp3tag.de/t/clearing-selected-fields-only/4929 "2007-05-26T13:08:13Z")

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Is there a way to use the Actions to erase all fields including ones that Mp3tag doesn’t read (like Album Artist, Mood, Website Link, etc) but WMP11 does. The only tags I want to keep are the basic ones: Title, Artist, …

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## [renaming files, not tags!](https://community.mp3tag.de/t/renaming-files-not-tags/4922)

<div class="topic-metadata">

**Author:** [@viking.software](https://community.mp3tag.de/u/viking.software)\
**Replies:** 3\
**Last updated:** [May 24, 2007, 7:01pm UTC](https://community.mp3tag.de/t/renaming-files-not-tags/4922 "2007-05-24T19:01:26Z")

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hi! i’m using this program for a few days. it is ok, but i have one question. when i arrange all tags, add picture if available, i usually also rename files. format for renaming is ARTIST - name of song.mp3. but, in mp3…

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## [Absolute newbee Q](https://community.mp3tag.de/t/absolute-newbee-q/4921)

<div class="topic-metadata">

**Author:** [@igroucho](https://community.mp3tag.de/u/igroucho)\
**Replies:** 3\
**Last updated:** [May 23, 2007, 2:58pm UTC](https://community.mp3tag.de/t/absolute-newbee-q/4921 "2007-05-23T14:58:18Z")

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I’m a complete newbee in the archaic world of tagging as proven by my already seeing so much (about 2 days) of my precious time going down the drain. I have scanned 40+ pages of this support forum to avoid littering this…

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## [Export Trouble](https://community.mp3tag.de/t/export-trouble/4920)

<div class="topic-metadata">

**Author:** [@drmusic](https://community.mp3tag.de/u/drmusic)\
**Replies:** 1\
**Last updated:** [May 23, 2007, 1:49pm UTC](https://community.mp3tag.de/t/export-trouble/4920 "2007-05-23T13:49:35Z")

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Hi! I must be really dumb because I downloaded some exports and can’t get them into the list of exports inside the application. I added the mte files to the C:\\Program Files\\Mp3tag\\export folder and restarted MP3tag exp…

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## [How to bulk move tag data to another tag?](https://community.mp3tag.de/t/how-to-bulk-move-tag-data-to-another-tag/4918)

<div class="topic-metadata">

**Author:** [@Paul\_B](https://community.mp3tag.de/u/Paul_B)\
**Replies:** 2\
**Last updated:** [May 23, 2007, 12:18pm UTC](https://community.mp3tag.de/t/how-to-bulk-move-tag-data-to-another-tag/4918 "2007-05-23T12:18:06Z")

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Okay on a couple of occasions I have messed up on my tag data and this is usually for classical CDs. For example I import the Composer information into the Artist tag, whereas I actually want the performer in the Artist …

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## [Disabled / Greyed-Out 'OK' button in Tag Convert](https://community.mp3tag.de/t/disabled-greyed-out-ok-button-in-tag-convert/4905)

<div class="topic-metadata">

**Author:** [@radiogaga](https://community.mp3tag.de/u/radiogaga)\
**Replies:** 3\
**Last updated:** [May 23, 2007, 9:29am UTC](https://community.mp3tag.de/t/disabled-greyed-out-ok-button-in-tag-convert/4905 "2007-05-23T09:29:05Z")

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I have searched the Forum for an answer and I cannot find the cause of my problem. If I want to convert the Filename to Tag or Filename to Filename, the OK button and Preview button are disabled or greyed-out ?? It doe…

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## [Help me remove umwanted spaces](https://community.mp3tag.de/t/help-me-remove-umwanted-spaces/4906)

<div class="topic-metadata">

**Author:** [@Hubird](https://community.mp3tag.de/u/Hubird)\
**Replies:** 2\
**Last updated:** [May 21, 2007, 1:13pm UTC](https://community.mp3tag.de/t/help-me-remove-umwanted-spaces/4906 "2007-05-21T13:13:42Z")

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Some of my mp3’s have an extra space before the .mp3 (this is due to me using the convert tag to file feature and some of the tags having unwanted spaces at the end) eg: track - artist - title .mp3. I would like to remov…

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## [Advanced script for folders](https://community.mp3tag.de/t/advanced-script-for-folders/4901)

<div class="topic-metadata">

**Author:** [@isthisthingon](https://community.mp3tag.de/u/isthisthingon)\
**Replies:** 4\
**Last updated:** [May 21, 2007, 1:35am UTC](https://community.mp3tag.de/t/advanced-script-for-folders/4901 "2007-05-21T01:35:29Z")

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Hi there, I did already post that question in the german support forum, sorry for the doublepost! I want to sort my music in 7 different folders, according to the artist’s starting character either Other, A-D, E-H, I-L,…

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## [Delete problem](https://community.mp3tag.de/t/delete-problem/4891)

<div class="topic-metadata">

**Author:** [@KaraokeK](https://community.mp3tag.de/u/KaraokeK)\
**Replies:** 3\
**Last updated:** [May 20, 2007, 5:23am UTC](https://community.mp3tag.de/t/delete-problem/4891 "2007-05-20T05:23:24Z")

</div>

I was tagging about 200 tracks this morning. Was performing multiple actions (typical for me, nothing new) and Mp3Tag hung. Left it for about 10 mins then used task manager to close. Here is the problem – all the file…

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## [Runtime error on startup](https://community.mp3tag.de/t/runtime-error-on-startup/4899)

<div class="topic-metadata">

**Author:** [@kickboxah](https://community.mp3tag.de/u/kickboxah)\
**Replies:** 1\
**Last updated:** [May 19, 2007, 6:13pm UTC](https://community.mp3tag.de/t/runtime-error-on-startup/4899 "2007-05-19T18:13:34Z")

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ok, i'll give you guys all the info i have, which isn't really much at all... i simply started mp3tag one day and got this error: i made no changes to the OS prior to getting the error, so i figured upgrading from 2.…

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## [Not able to play files after installing Creative MP](https://community.mp3tag.de/t/not-able-to-play-files-after-installing-creative-mp/4896)

<div class="topic-metadata">

**Author:** [@chelman](https://community.mp3tag.de/u/chelman)\
**Replies:** 1\
**Last updated:** [May 19, 2007, 9:13am UTC](https://community.mp3tag.de/t/not-able-to-play-files-after-installing-creative-mp/4896 "2007-05-19T09:13:45Z")

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I installed Creative Media Source (the media player for my MP3 player) and now I’m not able to play files. I created a new tool with the path for the Creative player and added /ADD “%\_path%” but didn’t work. I tried swi…

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## [Please remove french translation](https://community.mp3tag.de/t/please-remove-french-translation/4722)

<div class="topic-metadata">

**Author:** [@Doub](https://community.mp3tag.de/u/Doub)\
**Replies:** 7\
**Last updated:** [May 17, 2007, 6:43pm UTC](https://community.mp3tag.de/t/please-remove-french-translation/4722 "2007-05-17T18:43:10Z")

</div>

I’m a french user, but I was quite disappointed when launching Mp3tag in french the first time. The french translation is obviously an automatic translation made with a crappy translation software, it makes mp3tag just u…

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## [2.38: Files not removed form list after tag-\>filename conversion](https://community.mp3tag.de/t/2-38-files-not-removed-form-list-after-tag-filename-conversion/4879)

<div class="topic-metadata">

**Author:** [@madorangepanda](https://community.mp3tag.de/u/madorangepanda)\
**Replies:** 2\
**Last updated:** [May 17, 2007, 2:00pm UTC](https://community.mp3tag.de/t/2-38-files-not-removed-form-list-after-tag-filename-conversion/4879 "2007-05-17T14:00:18Z")

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In 2.37 and earlier when I renamed files using the tag-\>filename option the renamed files where removed from the file list. They would only be re-added if I rescanned the folder. After upgrading to 2.38 this has not happ…

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## [replacing spaces with underscores in filename](https://community.mp3tag.de/t/replacing-spaces-with-underscores-in-filename/4889)

<div class="topic-metadata">

**Author:** [@Velveeta00](https://community.mp3tag.de/u/Velveeta00)\
**Replies:** 1\
**Last updated:** [May 17, 2007, 5:24am UTC](https://community.mp3tag.de/t/replacing-spaces-with-underscores-in-filename/4889 "2007-05-17T05:24:41Z")

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I’m pretty sure mp3tag is capable of this but I don’t know how or haven’t figured it out yet. currently, my tag command goes like this: $num(%track%,2)-%artist%-%title% this makes the filename look like this: 01-arti…

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## [not defaulting to \<keep\>](https://community.mp3tag.de/t/not-defaulting-to-keep/4887)

<div class="topic-metadata">

**Author:** [@mugwump67](https://community.mp3tag.de/u/mugwump67)\
**Replies:** 1\
**Last updated:** [May 17, 2007, 4:56am UTC](https://community.mp3tag.de/t/not-defaulting-to-keep/4887 "2007-05-17T04:56:42Z")

</div>

If I select several files to tag as a group, the fields on the left panel do not default to . This is a huge problem when trying to correct album tags, as there is a strong likelihood when tagging large numbers of files…

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## [Wino having trouble with Action menu](https://community.mp3tag.de/t/wino-having-trouble-with-action-menu/4888)

<div class="topic-metadata">

**Author:** [@Praxis](https://community.mp3tag.de/u/Praxis)\
**Replies:** 2\
**Last updated:** [May 17, 2007, 1:20am UTC](https://community.mp3tag.de/t/wino-having-trouble-with-action-menu/4888 "2007-05-17T01:20:30Z")

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EDIT: Never mind, I kind of have it going. I have no idea what was going on. Oh well. Mods, feel free to delete this post. This is probably out of court for this forum, but I've been a long-time MP3Tag user (even sent …

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## [FreeDB Submissions](https://community.mp3tag.de/t/freedb-submissions/4881)

<div class="topic-metadata">

**Author:** [@Mooner](https://community.mp3tag.de/u/Mooner)\
**Replies:** 1\
**Last updated:** [May 15, 2007, 8:01pm UTC](https://community.mp3tag.de/t/freedb-submissions/4881 "2007-05-15T20:01:18Z")

</div>

Is there a feature to Upload a Disc’s info into the FREEDB Database website when there is none found after a search. I have had several Disc’s that I could not find info on which I wanted to Double check it’s accuracy. …

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## [Help with removing APE and writing ID3v2](https://community.mp3tag.de/t/help-with-removing-ape-and-writing-id3v2/4875)

<div class="topic-metadata">

**Author:** [@SJWackness](https://community.mp3tag.de/u/SJWackness)\
**Replies:** 2\
**Last updated:** [May 14, 2007, 3:45pm UTC](https://community.mp3tag.de/t/help-with-removing-ape-and-writing-id3v2/4875 "2007-05-14T15:45:48Z")

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I was trying to get MP3Tag to save image data (if I used Discogs to look up the information it gets written, but when I try to manually drag and drop the album art, it doesn’t save) using the advice I reach in the forums…

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## [Mp3tag DELETED my music](https://community.mp3tag.de/t/mp3tag-deleted-my-music/4869)

<div class="topic-metadata">

**Author:** [@Vitor](https://community.mp3tag.de/u/Vitor)\
**Replies:** 1\
**Last updated:** [May 13, 2007, 5:45am UTC](https://community.mp3tag.de/t/mp3tag-deleted-my-music/4869 "2007-05-13T05:45:53Z")

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Just installed version 2.38 of mp3tag and selected my “my music” directory. Mp3tag then scanned through my music files and only about 10% of my music showed up. I wasn’t sure if this was because the rest of my music di…

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## [Advanced Filter](https://community.mp3tag.de/t/advanced-filter/4846)

<div class="topic-metadata">

**Author:** [@pollus](https://community.mp3tag.de/u/pollus)\
**Replies:** 1\
**Last updated:** [May 10, 2007, 10:08am UTC](https://community.mp3tag.de/t/advanced-filter/4846 "2007-05-10T10:08:25Z")

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I would like to do an action on tag that have : BAND \<\> ARTIST I tried with the Filter Bar but it doesn’t work ! Thanks Pollus

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## [Default Values](https://community.mp3tag.de/t/default-values/4850)

<div class="topic-metadata">

**Author:** [@booker](https://community.mp3tag.de/u/booker)\
**Replies:** 1\
**Last updated:** [May 10, 2007, 10:05am UTC](https://community.mp3tag.de/t/default-values/4850 "2007-05-10T10:05:09Z")

</div>

I am converting many CD-based audio books. I have a problem using the Default Values parameters. AUDIOBOOK-1 When I set the Default Values for the first book (title album, etc), it worked great. I selected multiple f…

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## [2 Feature Requests](https://community.mp3tag.de/t/2-feature-requests/4851)

<div class="topic-metadata">

**Author:** [@booker](https://community.mp3tag.de/u/booker)\
**Replies:** 1\
**Last updated:** [May 10, 2007, 10:01am UTC](https://community.mp3tag.de/t/2-feature-requests/4851 "2007-05-10T10:01:46Z")

</div>

I am converting many CD-based audio books. I would like to be able to copy the Track column to the Title column automatically for hundreds of MP3s. This would be especially useful for audio books, where the Titles of…

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## [Trailing white space in Artist tag](https://community.mp3tag.de/t/trailing-white-space-in-artist-tag/4848)

<div class="topic-metadata">

**Author:** [@dannyboy83](https://community.mp3tag.de/u/dannyboy83)\
**Replies:** 1\
**Last updated:** [May 9, 2007, 4:05pm UTC](https://community.mp3tag.de/t/trailing-white-space-in-artist-tag/4848 "2007-05-09T16:05:26Z")

</div>

Hello, a lot of my MP3s have extra white space after the artist name, and it really looks a mess in Winamp and when burning MP3 CDs. I downloaded MP3tag to solve this and used the Actions (regular expressions) to chang…

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## [Export problems](https://community.mp3tag.de/t/export-problems/4840)

<div class="topic-metadata">

**Author:** [@Gfellis](https://community.mp3tag.de/u/Gfellis)\
**Replies:** 0\
**Last updated:** [May 8, 2007, 12:02am UTC](https://community.mp3tag.de/t/export-problems/4840 "2007-05-08T00:02:47Z")

</div>

I was running MP3tag version 3.26a, and was quite pleased with it. I’ve been exporting data into Open Office in a spreadsheet through the html export. A few days ago, windows siezed up on me and I had to reinstall it. …

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