# 3.15 can't drop & drag album art
**URL:** https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387
**Category:** Support
**Created:** [May 24, 2022, 7:38pm UTC](https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387 "2022-05-24T19:38:07Z")
**Posts on this page:** 17
**Page:** 1
### Author:  [@jamaroney](https://community.mp3tag.de/u/jamaroney)
#### Post date: [May 24, 2022, 7:38pm UTC](https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387/1 "2022-05-24T19:38:07Z")
Had to revert back to 3.14.
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [May 24, 2022, 7:42pm UTC](https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387/2 "2022-05-24T19:42:09Z")
Can you try the linked version v3.15a from this topic:
> [@V3.15 x64 Mass Cover Adjustments Changed](https://community.mp3tag.de/t/v3-15-x64-mass-cover-adjustments-changed/57383/3):
>
> Many thanks for reporting! Weeks of beta tests with hundreds of installations did not reveal what you found in the first hours after today's release slight_smile I've fixed the issue and uploaded a preliminary beta version which will most likely become v3.16 in a few days (I'm waiting for other surprises before releasing another official version). Can you please test this version and check if it's back to normal? [https://download.mp3tag.de/mp3tagv315a-x64-setup.exe](https://download.mp3tag.de/mp3tagv315a-x64-setup.exe)
Also, please provide some details on how to reproduce the issue.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [May 24, 2022, 7:43pm UTC](https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387/3 "2022-05-24T19:43:34Z")
Is this a specific, new file?
Because: I just tried to d&d 1 picture to a file with existing cover and had 2 pictures.
I tried it with a file with no cover art and that also worked.
I tried it with 3.15 and 3.15a
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### Author:  [@jamaroney](https://community.mp3tag.de/u/jamaroney)
#### Post date: [May 24, 2022, 9:12pm UTC](https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387/4 "2022-05-24T21:12:23Z")
3.15a works fine with drag & drop art.
With 3.15 I tried both x86 and x64 versions on my Win 10 PC with no success.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [May 25, 2022, 5:35am UTC](https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387/5 "2022-05-25T05:35:29Z")
As I just had the opposite experience, the function cannot be all wrong.
So it would help if you could tell us what kind of file it is, whether the file has been tested for integrity (which does not mean "it plays"), see e.g. here:
> [@How to check files for errors?](https://community.mp3tag.de/t/how-to-check-files-for-errors/44633):
>
> It’s required and often helps to reduce support cycles to check files for errors before filing a bug report. Symptoms of erroneous files are often missing or wrong bitrate or length audible blips or skips tags seem to be sticky and cannot be removed There are some really good tools to check the files for errors, namely MP3 Diags — identifies many different issues in MP3 files Website: [http://mp3diags.sourceforge.net](http://mp3diags.sourceforge.net) Download: [MP3 Diags - Getting MP3 Diags](http://mp3diags.sourceforge.net/010_getting_the_program.html#binWindows) If the font size in MP3 Diags is …
And is this a new file that you just got or an old one that has worked before but now you cannot add pictures?
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [May 25, 2022, 5:54am UTC](https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387/6 "2022-05-25T05:54:17Z")
Great that it's working with the v3.15a version!
As @ohrenkino pointed out, it would be really helpful if you can provide some additional information. I for my part would like to know which steps you've performed to trigger the error and how it manifested itself. Did you get an error message, a crash report, or did it not work as expected?
I've also tried with v3.15 in both versions and everything worked as expected. This makes it even more important to identify the root of the issue.
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### Author:  [@jamaroney](https://community.mp3tag.de/u/jamaroney)
#### Post date: [May 25, 2022, 1:07pm UTC](https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387/7 "2022-05-25T13:07:49Z")
Two things:
* * *
I didn't offer more specifics because the title of my post says it all - pure and simple. I was working on a project where - via MP3tag - I wanted to add the album art to about 900 MP3s. All picture files are JPG 200x200 pixels. All dragged and dropped effortlessly with 3.14. They immediately stopped doing so with 3.15. I used some of the previous JPG files and MP3s to be certain. However, I could always still add Album Art by right-clicking the Album space and selecting "Add Art."
* * *
After my initial post here, I did a bit of sleuthing afterward, and am now utterly confused about 3.15. I downloaded both x86 and x64 versions. I would install one (always standard installation), try it, then totally uninstall it via Revo Uninstaller Pro, and install the other. I went through both versions several times. The results; sometimes either version dragged & dropped successfully after an install, and then sometimes not! However, if the install did allow drag & drop, then it did so ALWAYS. The same is true when it didn't allow drag & drop.
I did this on two different Win10 64-bit PCs with all system updates. The same inconsistent results on both. Rather puzzling....
Right now, 3.15 x64 is working correctly on this PC, so I'm not messing with it again!
* * *
An aside - Revo Uninstaller shows the x64 version to be 32-bit. Is that an error?
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [May 25, 2022, 1:14pm UTC](https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387/8 "2022-05-25T13:14:52Z")
One cause could be that D&D does not work if the privileges of the running program are less than the privileges needed for the files.
Perhaps this is something to investigate.
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### Author:  [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [May 25, 2022, 1:31pm UTC](https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387/9 "2022-05-25T13:31:01Z")
> [@jamaroney](#):
>
> I would install one (always standard installation), try it, then totally uninstall it via Revo Uninstaller Pro, and install the other.
This is the second user since the 64bit version launched that has had an issue with strange mp3tag behaviour when using Revo Uninstaller.
> [@Error installing Explorer extension of 64-bit version on Windows 11](https://community.mp3tag.de/t/error-installing-explorer-extension-of-64-bit-version-on-windows-11/57256):
>
> I have made a clean installation of the program, first uninstalling the 32-bit version with the Revo Uninstaller program to avoid leaving residual files and after restarting the computer and trying several times to install the 64-bit version it gives me the error shown in the following image: [Captura de pantalla 2022-05-08 222320] After that screen, the installation is finished and it works correctly. Another problem with the 64-bit version is that the option to open the program does not app…
Perhaps there is something that isn't being handled as cleanly versus the standard Windows uninstall tool?
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### Author:  [@jamaroney](https://community.mp3tag.de/u/jamaroney)
#### Post date: [May 25, 2022, 2:52pm UTC](https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387/10 "2022-05-25T14:52:39Z")
My issue occurred BEFORE Revo was used.
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [May 25, 2022, 2:56pm UTC](https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387/11 "2022-05-25T14:56:39Z")
Thank you for the additional details. I have a better (but not full) understanding on the nature of this issue now.
> [@ohrenkino](#):
>
> One cause could be that D&D does not work if the privileges of the running program are less than the privileges needed for the files.
This is something you can try if it happens again. You can check via Windows Task Manager on the "Details" tab if both processes `explorer.exe` and `Mp3tag.exe` are running under the same user (see the respective column).
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### Author:  [@jamaroney](https://community.mp3tag.de/u/jamaroney)
#### Post date: [May 25, 2022, 3:57pm UTC](https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387/12 "2022-05-25T15:57:41Z")
It's a one-user PC (me). I install and run all programs as an Administrator.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [May 25, 2022, 4:32pm UTC](https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387/13 "2022-05-25T16:32:31Z")
... but if the ownerships and access rights to the files do not match it may also be impossible to drag&drop.
This may be the case if you have the audio files on a separate drive.
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### Author:  [@jamaroney](https://community.mp3tag.de/u/jamaroney)
#### Post date: [May 25, 2022, 5:01pm UTC](https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387/14 "2022-05-25T17:01:26Z")
Ownership is not an issue in my situation.
But for argument's sake, let's say that ownerships were different. Why would that not be a problem with previous versions as well?
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [May 25, 2022, 5:20pm UTC](https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387/15 "2022-05-25T17:20:28Z")
> [@jamaroney](#):
>
> let's say that ownerships were different. Why would that not be a problem with previous versions as well?
I don't see why this would not also manifest itself with previous versions.
> [@jamaroney](#):
>
> It's a one-user PC (me). I install and run all programs as an Administrator.
OK. If you run Mp3tag as Administrator (via right-click run as Administrator) and Explorer is in an unelevated state, drag and drop would not work.
I'm not sure how Windows behaves if UAC is completely disabled (what you might have), but I wanted to throw that in as a possible explanation of the mystery.
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [May 31, 2022, 3:23pm UTC](https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387/16 "2022-05-31T15:23:24Z")
This doesn't seem to be a bug in Mp3tag, moved to #support
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [February 9, 2026, 12:29pm UTC](https://community.mp3tag.de/t/3-15-cant-drop-drag-album-art/57387/17 "2026-02-09T12:29:46Z")