# Access denied at program exit and Action Problem

**URL:** https://community.mp3tag.de/t/access-denied-at-program-exit-and-action-problem/16521
**Category:** General Discussion
**Created:** [January 18, 2015, 6:33pm UTC](https://community.mp3tag.de/t/access-denied-at-program-exit-and-action-problem/16521 "2015-01-18T18:33:31Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [January 18, 2015, 6:44pm UTC](https://community.mp3tag.de/t/access-denied-at-program-exit-and-action-problem/16521/2 "2015-01-18T18:44:38Z")

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> [@globetrotters1](#):
>
> ...  
> BTW: I searched but couldn't find any solution, am I the only one?

I do not know what kind of installation you use.  
But the reason for the error message is that the mp3tag.cfg file could not be written.  
This is usually the case if you are not the owner of the folder in which this file resides.

Check  
%appdata%\Mp3tag  
for ownership  
and/or the program folder from which you start Mp3tag.  
Then use the Windows means to change the owner.

If you are not sure how to do that you might want to have a look at this Microsoft article  
(link leads to microsoft page: [http://technet.microsoft.com/en-us/magazine/ff404240.aspx)](http://technet.microsoft.com/en-us/magazine/ff404240.aspx))

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