# Access Error When Changing ID3 tags on Mac Version
**URL:** https://community.mp3tag.de/t/access-error-when-changing-id3-tags-on-mac-version/64858
**Category:** Mac
**Created:** [May 28, 2024, 3:04pm UTC](https://community.mp3tag.de/t/access-error-when-changing-id3-tags-on-mac-version/64858 "2024-05-28T15:04:34Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@CORider](https://community.mp3tag.de/u/CORider)
#### Post date: [May 28, 2024, 3:04pm UTC](https://community.mp3tag.de/t/access-error-when-changing-id3-tags-on-mac-version/64858/1 "2024-05-28T15:04:34Z")
I tried to change the tags to the compliant v2.3 but get an error message when I select the files to be changed and press Option, Command and the S key (the save option). I get the following error message:
Cannot access file "/Users/myname/Desktop/MP3/Artist Name/Song Name.mp3" via secure bookmark.
Is there some setting I need to change the "cannot access the file" issue? Or location of the files?
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [May 28, 2024, 3:07pm UTC](https://community.mp3tag.de/t/access-error-when-changing-id3-tags-on-mac-version/64858/2 "2024-05-28T15:07:27Z")
The search words "secure bookmark" gave me 5 hits ... could you also try that search first?
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### Author:  [@CORider](https://community.mp3tag.de/u/CORider)
#### Post date: [May 28, 2024, 7:41pm UTC](https://community.mp3tag.de/t/access-error-when-changing-id3-tags-on-mac-version/64858/3 "2024-05-28T19:41:02Z")
I'm not a programmer; just a guy trying to get my music properly organized on my GPS. I tried running the line in the terminal (the one that ends in SecurityScopedBookmarks). That was the solution proposed in the five hits when searching for secure bookmark. No luck. Same error message.
I found another entry that talked about changing file preferences but I cannot find that in the menu nor woould I know what to change file preferences to.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [May 28, 2024, 7:45pm UTC](https://community.mp3tag.de/t/access-error-when-changing-id3-tags-on-mac-version/64858/4 "2024-05-28T19:45:56Z")
You still have to do it locally.
See this post:
> [@Cannot access file via secure bookmark mp3tag mac](https://community.mp3tag.de/t/cannot-access-file-via-secure-bookmark-mp3tag-mac/62298/2):
>
> Can you try this command via Terminal.app while Mp3tag being closed: defaults delete app.mp3tag.Mp3tag SecurityScopedBookmarks After that, load the folder (not the individual files) via ⌘O and see if the issue persists. If the issue persists, I’d need more details about the concrete actions you’re performing that trigger the error and ideally a screenshot of the error message.
Please note also the additonal explanation about opening the folder and not just a single file.
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### Author:  [@CORider](https://community.mp3tag.de/u/CORider)
#### Post date: [May 28, 2024, 7:47pm UTC](https://community.mp3tag.de/t/access-error-when-changing-id3-tags-on-mac-version/64858/5 "2024-05-28T19:47:30Z")
Mp3tag was closed and I loaded the folder, not the individual files since I saw that in teh previous notes.
I don't know what "doing it locally" means as far as running a command in the terminal app.
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [May 28, 2024, 7:56pm UTC](https://community.mp3tag.de/t/access-error-when-changing-id3-tags-on-mac-version/64858/6 "2024-05-28T19:56:45Z")
Let me chime in here, it seems like you've performed all the steps that usually resolve this issue.
Can I ask that you try rebooting your Mac? Secure bookmarks are a limited kernel resource on macOS and it sometimes helps to refresh the state.
If the problem still persists, [BackLog](https://eternalstorms.at/backlog/) is an option to get a more detailed insight into what might be causing the issue. Please set the process to Mp3tag and include all events that are not directly created by this binary.
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### Author:  [@CORider](https://community.mp3tag.de/u/CORider)
#### Post date: [May 28, 2024, 8:14pm UTC](https://community.mp3tag.de/t/access-error-when-changing-id3-tags-on-mac-version/64858/7 "2024-05-28T20:14:01Z")
I rebooted the computer and got a pop-up window that said "ScopedBookmarkAgent wants to use the login keychain" When I type in my login password, the popup window doesn't accept my login password.
However, the keychain allows me to view all my passwords that are saved on the laptop. So the keychain doesn't appear to be locked out.
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [May 29, 2024, 4:55am UTC](https://community.mp3tag.de/t/access-error-when-changing-id3-tags-on-mac-version/64858/8 "2024-05-29T04:55:10Z")
I haven't heard of this one before and it's certainly different from the issues described in the other topics. It seems to be unrelated to Mp3tag, but more to an issue with macOS itself.
I've found this topic from Apple Support
> **[If your Mac keeps asking for your keychain password](https://support.apple.com/guide/keychain-access/mac-keychain-password-kyca1242/mac)**
>
> Keychain Access may lock your keychain automatically if your Mac has been inactive for a period of time.
and this topic, which goes more into detail (although having `accountsd` in the title, it also mentions `ScopedBookmarkAgent`)
> **[Remove “accountsd wants to use the login keychain” pop-up on Mac - MacSecurity](https://macsecurity.net/view/503-accountsd-wants-to-use-the-login-keychain-pop-up)**
>
> Here is how to stop an influx of pop-up alerts on Mac saying “accountsd wants to use the login keychain”, which can be a sign of misconfiguration or malware.
both including options to resolve the issue.
* * *
Out of interest: have you changed your account password recently or updated macOS?
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### Author:  [@CORider](https://community.mp3tag.de/u/CORider)
#### Post date: [May 29, 2024, 3:53pm UTC](https://community.mp3tag.de/t/access-error-when-changing-id3-tags-on-mac-version/64858/9 "2024-05-29T15:53:05Z")
No, I have not changed my password or updated the OS on this computer in quite a while. I am preparing to leave on a big trip so will have to troubleshoot this later when I get back and life has settled down.
Thank you for your help on this.
Best regards,
Alden