# After creating cover, other divice don't show it

**URL:** https://community.mp3tag.de/t/after-creating-cover-other-divice-dont-show-it/46518
**Category:** Support
**Created:** [September 24, 2019, 3:50pm UTC](https://community.mp3tag.de/t/after-creating-cover-other-divice-dont-show-it/46518 "2019-09-24T15:50:18Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [September 24, 2019, 4:21pm UTC](https://community.mp3tag.de/t/after-creating-cover-other-divice-dont-show-it/46518/2 "2019-09-24T16:21:56Z")

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see e.g. here:

> [@Unable to add cover art](https://community.mp3tag.de/t/unable-to-add-cover-art/45997):
>
> I'm using MP3TAG v2.97 on Windows 10 The problem occurs with some mp3 files that do not show cover art in MP3TAG and after copying to my smartphone with Google Play Music. The cover art is visible in Windows Media Player and in File Explorer. The TagID is ID3v2.3 for all my MP3 files Add Cover using MP3TAG does not work. The size of the jpg file is 12 KB

or here:

> [@mp3tag embedded art in id3v2.3 and 2.4](https://community.mp3tag.de/t/mp3tag-embedded-art-in-id3v2-3-and-2-4/9865/5):
>
> Hi guys, I'm using also a Hero smartphone which is unable to read the covers as Mathieu mentioned it. I have experienced that the covers are not correctly readed by AIMP software (MP3 file reader) for example (and other devices). Using this software, the cover is badly displayed (it seems the file encoding is wrong). As I'm not familiar with the different tag version, I'm wondering if this problem is linked with tag version (2.3 to 2.4) or if the file encoding used by MP3Tag could be enhance…

What happens if you rename the files slightly, e.g add an underscore at the end?

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