# Album art and artist not showing

**URL:** https://community.mp3tag.de/t/album-art-and-artist-not-showing/63778
**Category:** Support
**Created:** [February 15, 2024, 8:57am UTC](https://community.mp3tag.de/t/album-art-and-artist-not-showing/63778 "2024-02-15T08:57:30Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![MartinGSQ](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/m/b2d939/32.png) [@MartinGSQ](https://community.mp3tag.de/u/MartinGSQ)
#### Post date: [February 15, 2024, 8:57am UTC](https://community.mp3tag.de/t/album-art-and-artist-not-showing/63778/1 "2024-02-15T08:57:30Z")

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I am new to this so apologies if this topic has been handled. I have a GWM Steed 5 car/pickup with a very nice display radio/USB player. I have used MP3 tag and painstakingly gone through adding the album art, edit the name of the band and song. When I use the USB in the car it sometimes picks up the correct name and art etc but a lot of the time it will say unknown artist and no album art, What am I doing wrong.

I thank you for any advice

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [February 15, 2024, 9:03am UTC](https://community.mp3tag.de/t/album-art-and-artist-not-showing/63778/2 "2024-02-15T09:03:28Z")

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> [@MartinGSQ](#):
>
> edit the name of the band

The files should have data in ALBUMARTIST, ARTIST, ALBUM, TITLE.  
If ALBUMARTIST is not filled then the albums appear all to come from the same artist, the unknown one.

On the problem of the display of pictures, see e.g. here and check if anything applies to your player:

> [@Album Art Not Appearing](https://community.mp3tag.de/t/album-art-not-appearing/45798):
>
> Some of my MP3s do not display properly in my car. While most are fine, there are some older files that I have whos album art is about half the size they should be -- they do not fill up the screen as they should. Fount MP3tag, and started editing away, replacing those small ones with larger ones. Did a few dozen of the ones on my flask drive, took the drive out to my car, played a file, and there is no album art at all. Every other one that I tried was the same. The files that I didn't wor…

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### Author: ![egnlsn](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/e/3da27b/32.png) [@egnlsn](https://community.mp3tag.de/u/egnlsn)
#### Post date: [February 15, 2024, 1:05pm UTC](https://community.mp3tag.de/t/album-art-and-artist-not-showing/63778/3 "2024-02-15T13:05:07Z")

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Thanks for the response. Turns out that the issue is caused by Gracenote -- there are multiple threads in various forums about this. It should be that if there is MP3tag information on local media, that should be what is displayed. But no. It seems that if there's any discrepancy, either Gracenote rules or it displays some generis photo. I have 1 album that displays something different than what it's tagged with, several tracks that have generic photos that aren't even related to the album or artist. There have been times when I've started my car with the stereo on a particular track and ti starts up fine -- correct album art and all. When the "Powered by Gracenote" line appears, the album art goes away. VERY frustrating, but there seems to be nothing I can do about it.

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [February 24, 2024, 4:51pm UTC](https://community.mp3tag.de/t/album-art-and-artist-not-showing/63778/4 "2024-02-24T16:51:05Z")

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2 posts were split to a new topic: [Show 24bit flac file information in Windows Explorer](https://community.mp3tag.de/t/show-24bit-flac-file-information-in-windows-explorer/63883)

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### Author: ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)
#### Post date: [March 25, 2024, 4:51pm UTC](https://community.mp3tag.de/t/album-art-and-artist-not-showing/63778/5 "2024-03-25T16:51:29Z")

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