# Always Hangs on 6th Tag **URL:** https://community.mp3tag.de/t/always-hangs-on-6th-tag/57507 **Category:** Support **Created:** [June 3, 2022, 7:19pm UTC](https://community.mp3tag.de/t/always-hangs-on-6th-tag/57507 "2022-06-03T19:19:43Z") **Posts on this page:** 1 **Showing post:** 2
### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino) #### Post date: [June 3, 2022, 7:23pm UTC](https://community.mp3tag.de/t/always-hangs-on-6th-tag/57507/2 "2022-06-03T19:23:49Z")
If you have followed this advice and seen no indication of the possible cause: > [@Hints for asking Support Requests](https://community.mp3tag.de/t/hints-for-asking-support-requests/56190): > > If you need support using Mp3tag, you can help the community members that are about to support you in finding a solution or workaround to your problem, by following these simple guidelines. Be descriptive, also in what you’ve already tried Please give a short explanation what’s not working as expected or what you’re trying to achieve. It’s best to know any details about the problem at hand and especially, what steps you’ve already tried to solve it by yourself. Helpful information also includ… You could check the defender settings: > [@Windows Defender - Speed of loading files in MP3Tag](https://community.mp3tag.de/t/windows-defender-speed-of-loading-files-in-mp3tag/47784): > > In the past I already noticed that the antivirus-software of windows-defender slows down the loading speed of files in MP3Tag dramatically: At this time my third-party antivirus-software (Avast) had been gotten accidently deactivated and windows-defender activated. This time I wanted to give windows-defender a second chance, deinstalled Avast and activated the defender. The same happened as before: Mp3Tag became very slow in loading files in spite of the activated library-function. I tested… --- _[View the full topic](https://community.mp3tag.de/t/always-hangs-on-6th-tag/57507)._