Amazon Server Problem

New user here, using ver 2.44.

Everytime I try to connect to Amazon I get the following error:
"Error connecting to server" http://webservices.amazon.com"

I have tried to connect to freedb and such and it just never finds any of the albums I'm looking for....

Any help?

So is connecting to other sources (e.g., freedb or discogs) working for you? What's about MusicBrainz?

Discogs seems to work, but is pretty incomplete for newer releases it seems.
Freedb seems to work for the few I tried, but some track names are slightly different....
So it just seems that Amazon isn't working....

Are you using a local firewall or a comparable service on your router which employs content filtering? A Trend Micro service with content-filtering running on a router resulted in similar issues for another user.

No firewall or anti-virus (just re-installed windows actually).

I'm having the same problem. I came from 2.43 which worked a few moths ago when I used it. I ran the app and prompted for an upgrade. I did to 2.44 and no amazon sources work. I reverted back to 2.43 and still no dice.

Everything worked last time I used it. I have not installed a firewall and have not made network changes.

I even reinstalled the source files from the webpage when the app wasn't connecting to Amazon after install. Still nothing.

Regards,
WT

Please note that this can also be caused by a content filter running on your Router.

Nothing like that on my router. I went through and connect direct to the modem to confirm.

Is this with v2.44? Please note that all versions below v2.44 won't support Amazon anymore since they've changed their access model.

Yes 244.

Anything?

I'm running 2.44 and still cannot connect. I'm now at a hotel (different network) and still nothing.

I noticed when I selected a very obscure MP3 and went to add tags from Amazon it said specifically it did not find a match.

For my mainstream mp3s it says it cannot connect.

Just out of curiosity, do you have any other network adapters besides wireless and LAN?

WT

Wireshark reveals the following 404 error on the web service call. Amazon had previously found this (when I was working months ago).

72.21.211.36

The get request:

0000  00 02 b6 35 aa a9 00 19  d2 6d d7 43 08 00 45 00   ...5.... .m.C..E.
0010  01 d9 1d 25 40 00 80 06  b5 f7 0a 00 00 c9 48 15   ...%@... ......H.
0020  d3 24 0a a6 00 50 df 46  1e a3 dc 21 56 37 50 18   .$...P.F ...!V7P.
0030  fc 00 33 cb 00 00 47 45  54 20 2f 6f 6e 63 61 2f   ..3...GE T /onca/
0040  78 6d 6c 3f 53 65 72 76  69 63 65 3d 41 57 53 45   xml?Serv ice=AWSE
0050  43 6f 6d 6d 65 72 63 65  53 65 72 76 69 63 65 26   Commerce Service&
0060  4f 70 65 72 61 74 69 6f  6e 3d 49 74 65 6d 53 65   Operatio n=ItemSe
0070  61 72 63 68 26 53 65 61  72 63 68 49 6e 64 65 78   arch&Sea rchIndex
0080  3d 4d 75 73 69 63 26 4b  65 79 77 6f 72 64 73 3d   =Music&K eywords=
0090  42 69 67 67 65 72 2c 20  42 65 74 74 65 72 2c 20   Bigger,  Better, 
00a0  46 61 73 74 65 72 2c 20  4d 6f 72 65 3f 41 57 53   Faster,  More?AWS
00b0  41 63 63 65 73 73 4b 65  79 49 64 3d 30 4d 35 4a   AccessKe yId=0M5J
00c0  50 42 4a 51 37 54 56 44  50 50 41 59 4a 38 52 32   PBJQ7TVD PPAYJ8R2
00d0  26 49 74 65 6d 50 61 67  65 3d 31 26 52 65 73 70   &ItemPag e=1&Resp
00e0  6f 6e 73 65 47 72 6f 75  70 3d 49 74 65 6d 41 74   onseGrou p=ItemAt
00f0  74 72 69 62 75 74 65 73  25 32 43 53 6d 61 6c 6c   tributes %2CSmall
0100  26 54 69 6d 65 73 74 61  6d 70 3d 32 30 30 39 2d   &Timesta mp=2009-
0110  31 30 2d 30 31 54 32 33  25 33 41 31 34 25 33 41   10-01T23 %3A14%3A
0120  32 36 5a 26 56 65 72 73  69 6f 6e 3d 32 30 30 39   26Z&Vers ion=2009
0130  2d 30 37 2d 30 31 26 53  69 67 6e 61 74 75 72 65   -07-01&S ignature
0140  3d 65 79 4f 59 65 75 32  6c 46 46 4d 79 25 32 46   =eyOYeu2 lFFMy%2F
0150  6f 38 43 56 59 64 64 47  55 31 4e 39 78 4c 35 65   o8CVYddG U1N9xL5e
0160  38 45 43 55 33 79 6b 62  41 70 25 32 42 46 67 38   8ECU3ykb Ap%2BFg8
0170  25 33 44 20 48 54 54 50  2f 31 2e 31 0d 0a 48 6f   %3D HTTP /1.1..Ho
0180  73 74 3a 20 77 65 62 73  65 72 76 69 63 65 73 2e   st: webs ervices.
0190  61 6d 61 7a 6f 6e 2e 63  6f 6d 0d 0a 55 73 65 72   amazon.c om..User
01a0  2d 41 67 65 6e 74 3a 20  4d 6f 7a 69 6c 6c 61 2f   -Agent:  Mozilla/
01b0  35 2e 30 20 28 63 6f 6d  70 61 74 69 62 6c 65 29   5.0 (com patible)
01c0  0d 0a 41 63 63 65 70 74  3a 2a 2f 2a 0d 0a 41 63   ..Accept :*/*..Ac
01d0  63 65 70 74 2d 45 6e 63  6f 64 69 6e 67 3a 20 67   cept-Enc oding: g
01e0  7a 69 70 0d 0a 0d 0a                               zip....          

Here's the responce:

0000  00 19 d2 6d d7 43 00 02  b6 35 aa a9 08 00 45 20   ...m.C.. .5....E 
0010  03 62 b4 1c 40 00 32 06  6b 57 48 15 d3 24 0a 00   .b..@.2. kWH..$..
0020  00 c9 00 50 0a a6 dc 21  56 37 df 46 20 54 50 18   ...P...! V7.F TP.
0030  1f fe 66 a7 00 00 48 54  54 50 2f 31 2e 31 20 34   ..f...HT TP/1.1 4
0040  30 34 20 4e 6f 74 20 46  6f 75 6e 64 0d 0a 44 61   04 Not F ound..Da
0050  74 65 3a 20 54 68 75 2c  20 30 31 20 4f 63 74 20   te: Thu,  01 Oct 
0060  32 30 30 39 20 32 33 3a  31 35 3a 30 39 20 47 4d   2009 23: 15:09 GM
0070  54 0d 0a 53 65 72 76 65  72 3a 20 53 65 72 76 65   T..Serve r: Serve
0080  72 0d 0a 4c 61 73 74 2d  4d 6f 64 69 66 69 65 64   r..Last- Modified
0090  3a 20 4d 6f 6e 2c 20 33  30 20 4a 75 6c 20 32 30   : Mon, 3 0 Jul 20
00a0  30 37 20 31 39 3a 32 37  3a 31 36 20 47 4d 54 0d   07 19:27 :16 GMT.
00b0  0a 45 54 61 67 3a 20 22  31 32 38 34 30 31 38 2d   .ETag: " 1284018-
00c0  34 30 32 2d 31 34 39 37  30 64 30 30 22 0d 0a 41   402-1497 0d00"..A
00d0  63 63 65 70 74 2d 52 61  6e 67 65 73 3a 20 62 79   ccept-Ra nges: by
00e0  74 65 73 0d 0a 56 61 72  79 3a 20 41 63 63 65 70   tes..Var y: Accep
00f0  74 2d 45 6e 63 6f 64 69  6e 67 2c 55 73 65 72 2d   t-Encodi ng,User-
0100  41 67 65 6e 74 0d 0a 43  6f 6e 74 65 6e 74 2d 45   Agent..C ontent-E
0110  6e 63 6f 64 69 6e 67 3a  20 67 7a 69 70 0d 0a 43   ncoding:  gzip..C
0120  6f 6e 74 65 6e 74 2d 4c  65 6e 67 74 68 3a 20 35   ontent-L ength: 5
0130  32 36 0d 0a 43 6f 6e 6e  65 63 74 69 6f 6e 3a 20   26..Conn ection: 
0140  63 6c 6f 73 65 0d 0a 43  6f 6e 74 65 6e 74 2d 54   close..C ontent-T
0150  79 70 65 3a 20 74 65 78  74 2f 68 74 6d 6c 0d 0a   ype: tex t/html..
0160  0d 0a 1f 8b 08 00 00 00  00 00 00 03 ad 53 4d 8f   ........ .....SM.
0170  d3 30 10 3d b7 bf 62 14  0e 48 b0 89 d3 a5 aa 04   .0.=..b. .H......
0180  4a 8a 56 45 0b 07 b4 07  40 ec 11 39 f6 24 b1 d6   J.VE.... @..9.$..
0190  c9 54 b6 d3 6c f7 d7 33  4e a0 ed 1e 38 80 f0 c1   .T..l..3 N...8...
01a0  b1 33 1f 9e f7 e6 4d d1  86 ce 6e 97 45 8b 52 f3   .3....M. ..n.E.R.
01b0  27 98 60 71 bb ce d7 90  c2 07 52 43 87 7d 80 3b   '.`q.... ..RC.}.;
01c0  0a 70 4b 43 af 0b 31 db  97 85 f8 e5 5f 91 3e 42   .pKC..1. ...._.>B
01d0  d5 28 b2 e4 ca e4 c5 ed  b4 12 08 f8 18 f8 9a 4f   .(...... .......O
01e0  2b 61 3f c5 79 d0 f1 41  42 eb b0 2e 93 36 84 fd   +a?.y..A B....6..
01f0  3b 21 c6 71 cc 64 27 9f  a8 cf 14 75 02 1f 51 09   ;!.q.d'. ...u..Q.
0200  aa 8c 26 2f fc 50 f9 20  5a ea 70 da b2 58 a8 88   ..&/.P.  Z.p..X..
0210  b1 63 f8 c1 05 ee 65 83  22 a6 36 5d 03 de a9 53   .c....e. ".6]...S
0220  ca 26 35 1d db fc 65 de  f9 8f f8 28 f2 95 30 8a   .&5...e. ...(..0.
0230  7a 2f 66 63 6a a9 a1 ac  31 75 02 a3 d1 a1 2d 57   z/fcj... 1u....-W
0240  eb 1c 5a 34 4d 1b ca 37  39 48 cb 28 6e 4e 69 12   ..Z4M..7 9H.(nNi.
0250  a8 c8 69 74 65 be 2d 84  e4 a7 f7 db 25 53 26 2b   ..ite.-. ....%S&+
0260  8b 27 0b c7 98 a6 2f 67  bc a0 d0 da bd d4 da f4   .'..../g ........
0270  4d b9 8e f4 46 0a 82 86  c3 ec 95 74 46 6b 8b 8c   M...F... ...tFk..
0280  62 f1 d7 30 0e 6b e1 86  7a f0 f3 9e c6 7e a4 c1   b..0.k.. z....~..
0290  d8 80 fa 19 9e eb 13 9e  d5 f5 66 06 f4 25 06 5c   ........ ..f..%.\
02a0  60 e1 6e 06 fd c7 ba 6a  62 05 d4 52 61 99 7c 47   `.n....j b..Ra.|G
02b0  a7 65 2f af 6e 9c 91 f6  ea 13 da 03 06 a3 e4 d9   .e/.n... ........
02c0  cd 9b 27 76 7b bd 4a e0  b7 20 76 bb cd 26 2a a0   ..'v{.J. . v..&*.
02d0  a8 d8 e9 33 d1 03 33 01  35 39 f8 ca 2d 0d 2d df   ...3..3. 59..-.-.
02e0  de 17 22 da 0a 11 33 b0  1f 33 b4 b8 c7 97 0e c1   .."...3. .3......
02f0  93 73 c7 0c be b5 08 f7  58 01 d3 e8 d0 7b 38 d2   .s...... X....{8.
0300  00 13 bb a8 c1 78 e8 59  9c 12 ea a1 57 c1 50 1f   .....x.Y ....W.P.
0310  d3 47 65 00 f5 40 83 e3  8a 02 66 b1 4f 8b 7f d4   .Ge..@.. ..f.O...
0320  09 39 d9 37 98 4a e7 68  7c 46 ec 89 d7 b7 97 bd   .9.7.J.h |F......
0330  67 7a 5f 4d 7c 54 db ff  21 f5 b3 ce 77 d6 a8 07   gz_M|T.. !...w...
0340  7e 92 79 09 04 07 c3 c0  20 30 33 67 75 42 0c 9d   ~.y.....  03guB..
0350  c0 47 71 4e ac 4e 8d e5  cd 4d c7 a8 d3 28 58 11   .GqN.N.. .M...(X.
0360  87 76 9a e1 69 f4 7f 02  b0 51 91 e1 02 04 00 00   .v..i... .Q......

Hope this helps.

WT

Can you post a dump with a search query that does not have a question mark in it, please?
Because that fails for me too

You win the prize, my friend!

I checked my other CDs and it works; this just happened to be the first CD in my collection and didn't realize the problem was with this particular CD, not the app. I removed the "?" on the Title tag and Amazon finds it right away. I mistook the "?" as part of the query string.

So, if anyone else out there has this problem get rid of the "?" it the tag fields and try again.

Thanks and regards,
WT

It seems not only the ?-char. ! doesn't work as well and some others not alphabetical signs in Album or Artist. That was one of the reasons, why I have used a leading and closing "-sing around the search-string.
The disadvantage is, that using this kind of search-string, only the exact matches will be returned... <_<

I found the problem with the question mark in the code and fixed it accordingly -- thanks to all for tracking down that issue!

LyricsLover, can you post a query string that does not contain question marks and does not work for you?

If I use the amazon-script "Search by Album + Artist (+ID Tags)" and have a char like ! in the Album or Artist name, I can't connect to amazon:

Mp3tag v2.44d

Fehler beim Verbinden zum Server: musicbrainz.org

Wiederholen Abbrechen

I can reproduce that behaviour with the search strings:
Empire! AND artist:TEST
or
Empire AND artist:TEST!

You're talking about MusicBrainz not Amazon, aren't you?

Yes and uups, :ph34r: I'm totally wrong here in this topic... :astonished: Sorry!!