# Antivirus \[Avast\] problem when sending files to Mp3ag \[with Mp3tag Total Commander Button\]
**URL:** https://community.mp3tag.de/t/antivirus-avast-problem-when-sending-files-to-mp3ag-with-mp3tag-total-commander-button/51459
**Category:** Support
**Created:** [January 4, 2021, 11:06am UTC](https://community.mp3tag.de/t/antivirus-avast-problem-when-sending-files-to-mp3ag-with-mp3tag-total-commander-button/51459 "2021-01-04T11:06:57Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Zerow](https://community.mp3tag.de/u/Zerow)
#### Post date: [January 4, 2021, 11:06am UTC](https://community.mp3tag.de/t/antivirus-avast-problem-when-sending-files-to-mp3ag-with-mp3tag-total-commander-button/51459/1 "2021-01-04T11:06:57Z")
I have been using the Mp3tagTCButton created by user @dano for quite some time now
> [@How To - Start Mp3tag from Total Commander / FreeCommander](https://community.mp3tag.de/t/howto-start-mp3tag-from-total-commander-freecommander/14311):
>
> For Users of the file manager Total Commander here is a little tool that makes loading Mp3tag with one or more files/folders possible. Also it's possible to automatically select all loaded files after sending them to Mp3tag. See ReadMe file for instructions. . [Mp3tagTCButton.rar](https://community.mp3tag.de/uploads/default/original/2X/e/e6e331dad4dcb7c7071759c040dddf06163662a2.rar) (355 KB)
Unfortunately something like a month ago an update of my free version of Avast antivirus software made it less usable. And that is because if I use it to send file or files to Mp3tag from FreeCommander I will get to see them in Mp3tag. But also after something like 1.5 seconds I will get a popup window from Avast informing me of a threat `IDP.HELU.Autolt9` being blocked which is coming from the process of `C:\MY FOLDER WITH Mp3tag - Total Commander Button\Mp3tagTCButton.exe`; under the name of something like D0A3.tmp or 3BFC.tmp. I can add it to the exception list but this will have to be repeated for the very same file the next time I will load it to Mp3tag with the Button- which is logical, as it is being handled as temporary thing
But here is the funny thing about it: I can send in the exact same way the very same file to my audio editor [Sony Sound Forge 7.0] and it will not get such prompt from Avast
And here is the not funny thing about it: despite manually adding to exception list in Avast paths `C:\MY FOLDER WITH Mp3tag - Total Commander Button\Mp3tagTCButton.exe` and `C:\MY FOLDER WITH Mp3tag - Total Commander Button\*` I still get this pup up windows from Avast
So as you can see, if it was not for the audio editor working A-OK I would not have posted this not on Mp3tag ere but on the Avast forum. But how can it be that Mp3tag is affected by this while other software is not?
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**But it seems that I also have [just a minute go] already found a solution to the problem**:
after adding the path in form of `"C:\MY FOLDER WITH Mp3tag - Total Commander Button\Mp3tagTCButton.exe"` instead of just `C:\MY FOLDER WITH Mp3tag - Total Commander Button\Mp3tagTCButton.exe` [i.e. with quote marks instead of without them] the problem went away. Which is illogical, because paths for those temporal exception were created / listed by Avast without the `"` signs [and that was why I did not try them out in the first place]. And what is more mind bothering: after removing all of the exceptions from Avast [i.e. also the one for the Button] the problem also seems to be no more
But how is that possible at all?
I know: it seems like a problem of the antivirus software- but then again there was this duality with audio editor
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I am using Mp3tag 3.04b with FreeCommander XE 2020 Build 810a 32-bit public on Windows 10 x64
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [January 4, 2021, 6:18pm UTC](https://community.mp3tag.de/t/antivirus-avast-problem-when-sending-files-to-mp3ag-with-mp3tag-total-commander-button/51459/2 "2021-01-04T18:18:04Z")
Sorry, to me it looks like the antivirus program reports a false positive.
It worked before, now it does not, the button program is still the same, only the antivirus program changed ... ask them.
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### Author:  [@Jimmy\_Neutron](https://community.mp3tag.de/u/Jimmy_Neutron)
#### Post date: [January 5, 2021, 5:51pm UTC](https://community.mp3tag.de/t/antivirus-avast-problem-when-sending-files-to-mp3ag-with-mp3tag-total-commander-button/51459/3 "2021-01-05T17:51:53Z")
Also note that Windows in general has issues with spaces in command/path strings. The quotes address that.
Not sure what stumbled in your sequence of programs, but perhaps the anti-virus (after an update?) was uncomfortable and flagged the threat out of an "abundance of caution".
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### Author:  [@Zerow](https://community.mp3tag.de/u/Zerow)
#### Post date: [January 20, 2021, 3:00pm UTC](https://community.mp3tag.de/t/antivirus-avast-problem-when-sending-files-to-mp3ag-with-mp3tag-total-commander-button/51459/4 "2021-01-20T15:00:36Z")
I uninstalled Avast and installed [off-line] AVG AntiVirus - which happened to be a clone of Avast, so it had the same issue
I installed then [off-line] COMODO - the seems to be absent
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Why is it that every couple of years I have to change the antivirus software because it goes bonkers in some way? I cannot even remember which antivirus software for me this is
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [January 20, 2021, 3:09pm UTC](https://community.mp3tag.de/t/antivirus-avast-problem-when-sending-files-to-mp3ag-with-mp3tag-total-commander-button/51459/5 "2021-01-20T15:09:03Z")
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [February 19, 2021, 3:09pm UTC](https://community.mp3tag.de/t/antivirus-avast-problem-when-sending-files-to-mp3ag-with-mp3tag-total-commander-button/51459/6 "2021-02-19T15:09:05Z")
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