# AWOL albumart - a real pain
**URL:** https://community.mp3tag.de/t/awol-albumart-a-real-pain/71331
**Category:** Support
**Created:** [May 23, 2026, 1:35pm UTC](https://community.mp3tag.de/t/awol-albumart-a-real-pain/71331 "2026-05-23T13:35:00Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@Kramerica69](https://community.mp3tag.de/u/Kramerica69)
#### Post date: [May 23, 2026, 1:35pm UTC](https://community.mp3tag.de/t/awol-albumart-a-real-pain/71331/1 "2026-05-23T13:35:00Z")
Hi all
A number of years ago all the albumart (in jpg forat) from my mp4's & mp3's (which are in their own folder and which I play in MonkeyMedia) vanished) and were replaced with the generic MM icon only. Using Icaros and mp3Tag they miraculously reappeared (all but 10); with some cursing & swearing I managed to make 2 reappear so far, my 3rd is a absolute pain in the butt, the artwork is visible in mp3Tag and MM but refuses to show on the physical mp3. In mp3tag I have removed the tags and repopulated them (& Albumart) - still without success (even after saving everything) - Windows itself refuses to cooperate - any suggestions?
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [May 23, 2026, 1:40pm UTC](https://community.mp3tag.de/t/awol-albumart-a-real-pain/71331/2 "2026-05-23T13:40:00Z")
> [@Kramerica69](#):
>
> mp4's & mp3's
And which is it? MP3 or MP4?
And perhaps to save a couple of Qs&As: try to follow these hints for support requests:
> [@Hints for asking Support Requests](https://community.mp3tag.de/t/hints-for-asking-support-requests/56190):
>
> If you need support using Mp3tag, you can help the community members that are about to support you in finding a solution or workaround to your problem, by following these simple guidelines. Be descriptive, also in what you’ve already tried Please give a short explanation what’s not working as expected or what you’re trying to achieve. It’s best to know any details about the problem at hand and especially, what steps you’ve already tried to solve it by yourself. Helpful information also includ…
esp. the part about checking the files for errors, screenshots to illustrate the problem
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### Author:  [@Kramerica69](https://community.mp3tag.de/u/Kramerica69)
#### Post date: [May 23, 2026, 2:02pm UTC](https://community.mp3tag.de/t/awol-albumart-a-real-pain/71331/3 "2026-05-23T14:02:42Z")
I haven't looked over my mp4s for correctness, but my mp3's I'm focusing on at the moment. PS: sadly I was born with brain damage; so could all (or any) responses & suggestions be in plain English and non-technical jargon; thanks
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [May 23, 2026, 2:13pm UTC](https://community.mp3tag.de/t/awol-albumart-a-real-pain/71331/4 "2026-05-23T14:13:11Z")
please check the mp3s with the tools suggested in the linked thread and see if that helps.
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [June 20, 2026, 2:14pm UTC](https://community.mp3tag.de/t/awol-albumart-a-real-pain/71331/5 "2026-06-20T14:14:01Z")
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