# "Cancel" loading files causes crash
**URL:** https://community.mp3tag.de/t/cancel-loading-files-causes-crash/47794
**Category:** Support
**Created:** [February 7, 2020, 4:46am UTC](https://community.mp3tag.de/t/cancel-loading-files-causes-crash/47794 "2020-02-07T04:46:44Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Apesbrain](https://community.mp3tag.de/u/Apesbrain)
#### Post date: [February 7, 2020, 4:46am UTC](https://community.mp3tag.de/t/cancel-loading-files-causes-crash/47794/1 "2020-02-07T04:46:44Z")
On Win 10 Pro, using Mp3tag v3.00, have tried a few times to cancel loading a large number of files and gotten a crash. Program freezes and won't respond. Have to force close. I don't recall this issue on past versions. Thanks.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [February 7, 2020, 6:11am UTC](https://community.mp3tag.de/t/cancel-loading-files-causes-crash/47794/2 "2020-02-07T06:11:52Z")
Everything is fine in Windows 8. No crash after cancelling the loading of files.
Edit: tested on Windows 10: same result, no problem.
Did you see the threads about a very active Defender?
> [@Windows Defender - Speed of loading files in MP3Tag](https://community.mp3tag.de/t/windows-defender-speed-of-loading-files-in-mp3tag/47784):
>
> In the past I already noticed that the antivirus-software of windows-defender slows down the loading speed of files in MP3Tag dramatically: At this time my third-party antivirus-software (Avast) had been gotten accidently deactivated and windows-defender activated. This time I wanted to give windows-defender a second chance, deinstalled Avast and activated the defender. The same happened as before: Mp3Tag became very slow in loading files in spite of the activated library-function. I tes…
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### Author:  [@Apesbrain](https://community.mp3tag.de/u/Apesbrain)
#### Post date: [February 9, 2020, 5:46pm UTC](https://community.mp3tag.de/t/cancel-loading-files-causes-crash/47794/3 "2020-02-09T17:46:08Z")
Thanks, that could be it. Not sure I can tell Windows Defender to "ignore" Mp3tag, though. I'll try to avoid the situation.
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [July 20, 2025, 12:40pm UTC](https://community.mp3tag.de/t/cancel-loading-files-causes-crash/47794/4 "2025-07-20T12:40:02Z")
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