# Cannot read or write in Windows 7 explorer
**URL:** https://community.mp3tag.de/t/cannot-read-or-write-in-windows-7-explorer/15658
**Category:** Support
**Created:** [April 16, 2014, 11:59pm UTC](https://community.mp3tag.de/t/cannot-read-or-write-in-windows-7-explorer/15658 "2014-04-16T23:59:32Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@OnePieceZoro](https://community.mp3tag.de/u/OnePieceZoro)
#### Post date: [April 16, 2014, 11:59pm UTC](https://community.mp3tag.de/t/cannot-read-or-write-in-windows-7-explorer/15658/1 "2014-04-16T23:59:32Z")
Usually when I click on a mp3 file it will show all the informations about that file in the bottom of the folder and I can edit them, like album, contributing artists, and track number. But recently when I clicked on them there are no tags for me to view. I have k-lite codec pack 10.4 installed.
Thanks.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [April 17, 2014, 7:30am UTC](https://community.mp3tag.de/t/cannot-read-or-write-in-windows-7-explorer/15658/2 "2014-04-17T07:30:48Z")
> [@OPZoro](#):
>
> Usually when I click on a mp3 file it will show all the informations about that file in the bottom of the folder and I can edit them, like album, contributing artists, and track number. But recently when I clicked on them there are no tags for me to view. I have k-lite codec pack 10.4 installed.
> Thanks.
Check if you have (accidently) written V2.4 tags - WE cannot deal with this version. Save them as V2.3 tags (See File\>Options\>Mpeg for that).
Copy and save the tags with the functions of the file list context menu in MP3tag.
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### Author:  [@OnePieceZoro](https://community.mp3tag.de/u/OnePieceZoro)
#### Post date: [April 17, 2014, 2:04pm UTC](https://community.mp3tag.de/t/cannot-read-or-write-in-windows-7-explorer/15658/3 "2014-04-17T14:04:18Z")
> [@ohrenkino](#):
>
> Check if you have (accidently) written V2.4 tags - WE cannot deal with this version. Save them as V2.3 tags (See File\>Options\>Mpeg for that).
> Copy and save the tags with the functions of the file list context menu in MP3tag.
Is this right?
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [April 17, 2014, 2:19pm UTC](https://community.mp3tag.de/t/cannot-read-or-write-in-windows-7-explorer/15658/4 "2014-04-17T14:19:31Z")
> [@OPZoro](#):
>
> Is this right?
Yes, this should write V2.3 tags.
You could filter for files if you enter
%\_tag% HAS 2.4
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### Author:  [@OnePieceZoro](https://community.mp3tag.de/u/OnePieceZoro)
#### Post date: [April 17, 2014, 2:36pm UTC](https://community.mp3tag.de/t/cannot-read-or-write-in-windows-7-explorer/15658/5 "2014-04-17T14:36:22Z")
> [@ohrenkino](#):
>
> Yes, this should write V2.3 tags.
> You could filter for files if you enter
> %\_tag% HAS 2.4
I put those in the filter and no files came up, I already saved the tags for all my mp3 files and it's still the same.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [April 17, 2014, 7:22pm UTC](https://community.mp3tag.de/t/cannot-read-or-write-in-windows-7-explorer/15658/6 "2014-04-17T19:22:02Z")
> [@OPZoro](#):
>
> I put those in the filter and no files came up, I already saved the tags for all my mp3 files and it's still the same.
I hope, you do realize that this looks a lot like a problem of your local settings and has nothing to dowith the mp3 tagging process. Windows Explorer is no tagging program, Mp3tag is - and as that works fine, why bother about WE?
Anyway: check if you are the owner of those files - "Administrators" does not look right to me.
Did you import that folder from an old XP installation? Then you should claim ownership again.
See this thread for a Microsoft support page on changing the owner.
[mp3tag on windows 7](https://community.mp3tag.de/t/15653/2)
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### Author:  [@OnePieceZoro](https://community.mp3tag.de/u/OnePieceZoro)
#### Post date: [April 17, 2014, 9:11pm UTC](https://community.mp3tag.de/t/cannot-read-or-write-in-windows-7-explorer/15658/7 "2014-04-17T21:11:18Z")
> [@ohrenkino](#):
>
> I hope, you do realize that this looks a lot like a problem of your local settings and has nothing to dowith the mp3 tagging process. Windows Explorer is no tagging program, Mp3tag is - and as that works fine, why bother about WE?
> Anyway: check if you are the owner of those files - "Administrators" does not look right to me.
> Did you import that folder from an old XP installation? Then you should claim ownership again.
> See this thread for a Microsoft support page on changing the owner.
> [mp3tag on windows 7](https://community.mp3tag.de/t/15653/2)
The folder was not import from XP, it was windows 7 all the way.
I checked, I am the owner of those files. I just don't know what went wrong.
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### Author:  [@poster](https://community.mp3tag.de/u/poster)
#### Post date: [April 18, 2014, 2:55am UTC](https://community.mp3tag.de/t/cannot-read-or-write-in-windows-7-explorer/15658/8 "2014-04-18T02:55:38Z")
Your problem looks to me if something corrupted parts of your windows-system.
I think a repair with sfc /scannow would be a good idea.
[http://support.microsoft.com/kb/929833/en](http://support.microsoft.com/kb/929833/en)
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### Author:  [@OnePieceZoro](https://community.mp3tag.de/u/OnePieceZoro)
#### Post date: [April 18, 2014, 4:34am UTC](https://community.mp3tag.de/t/cannot-read-or-write-in-windows-7-explorer/15658/9 "2014-04-18T04:34:00Z")
I ran the scan and nothing wrong.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [April 20, 2014, 12:40pm UTC](https://community.mp3tag.de/t/cannot-read-or-write-in-windows-7-explorer/15658/10 "2014-04-20T12:40:51Z")
> [@OPZoro](#):
>
> I ran the scan and nothing wrong.
Perhaps this one: you can set the "layout" for folders when you have a look at the properties (still, that does not explain why the properties dialogue of a file does not show the tag).
Or try the freeware "mp3val" and check the files ...
Or to put it yet another way: if your tags are allright, they have the right version and the filesystem is ok then everything should be fine. So be thorough about these checks.
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [February 9, 2026, 12:25pm UTC](https://community.mp3tag.de/t/cannot-read-or-write-in-windows-7-explorer/15658/11 "2026-02-09T12:25:00Z")