# Cannot uninstall v3.25 to install new version
**URL:** https://community.mp3tag.de/t/cannot-uninstall-v3-25-to-install-new-version/65575
**Category:** Support
**Tags:** installation
**Created:** [August 12, 2024, 5:42pm UTC](https://community.mp3tag.de/t/cannot-uninstall-v3-25-to-install-new-version/65575 "2024-08-12T17:42:27Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@gwinegarden](https://community.mp3tag.de/u/gwinegarden)
#### Post date: [August 12, 2024, 5:42pm UTC](https://community.mp3tag.de/t/cannot-uninstall-v3-25-to-install-new-version/65575/1 "2024-08-12T17:42:27Z")
Uninstall is hanging.
Says "Uninstalling Sparse Package for Explorer Shell Extension".
[ShareX-Log-2024-08.txt](https://community.mp3tag.de/uploads/short-url/f69NMUsxmuosfVQOSDywqY6QLJQ.txt) (8.1 KB)
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### Author:  [@gwinegarden](https://community.mp3tag.de/u/gwinegarden)
#### Post date: [August 12, 2024, 5:43pm UTC](https://community.mp3tag.de/t/cannot-uninstall-v3-25-to-install-new-version/65575/2 "2024-08-12T17:43:12Z")
Sorry upload of screenshot failed.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [August 12, 2024, 5:44pm UTC](https://community.mp3tag.de/t/cannot-uninstall-v3-25-to-install-new-version/65575/3 "2024-08-12T17:44:32Z")
See e.g. here:
> [@Staging Sparse Package failed](https://community.mp3tag.de/t/staging-sparse-package-failed/65540):
>
> I thought this issue was resolved ?
There are a number of threads on this topic in the forum - so please use the search function
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### Author:  [@gwinegarden](https://community.mp3tag.de/u/gwinegarden)
#### Post date: [August 12, 2024, 6:14pm UTC](https://community.mp3tag.de/t/cannot-uninstall-v3-25-to-install-new-version/65575/4 "2024-08-12T18:14:48Z")
I found 2 which had nothing to do with this issue.
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [February 9, 2026, 12:30pm UTC](https://community.mp3tag.de/t/cannot-uninstall-v3-25-to-install-new-version/65575/5 "2026-02-09T12:30:19Z")