# Can't add album cover (WMP)

**URL:** <https://community.mp3tag.de/t/cant-add-album-cover-wmp/16224>\
**Category:** Support\
**Created:** [October 9, 2014, 9:41am UTC](https://community.mp3tag.de/t/cant-add-album-cover-wmp/16224 "2014-10-09T09:41:52Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![lebullet](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/l/9fc348/32.png) [@lebullet](https://community.mp3tag.de/u/lebullet)\
**Post date:** [October 9, 2014, 9:41am UTC](https://community.mp3tag.de/t/cant-add-album-cover-wmp/16224/1 "2014-10-09T09:41:52Z")

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Hello guys. I have a little problem. Why I can't add a album cover to my song with mp3tag? Well, I can actually but Windows Media Player is not working then. If I use VLC, jetAudio or Winamp, it works, it shows the album cover but if I try to play it with Windows Media Player, i get error "Windows Media Player encountered a problem while playing the file.". Btw, I can see a thumbnail, icon is also changed..

Q: Why are you asking here if it works perfectly on other players?  
A: Because I want it to be shown on my phone. I have several songs with album cover that my phone can display, but if I try to add it, it fails.. ☹

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**Author:** ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)\
**Post date:** [October 9, 2014, 11:10am UTC](https://community.mp3tag.de/t/cant-add-album-cover-wmp/16224/2 "2014-10-09T11:10:52Z")

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Could you first check that your files are not corrupted?  
Use Mp3diags and/or MP3val (google it) to check the files first.  
WMP only shows V2.3 tags, no V2.4 ones.  
Also, WMP still relies on the presence of a file named folder..jpg to be present in a folder.

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**Author:** ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)\
**Post date:** [February 9, 2026, 12:25pm UTC](https://community.mp3tag.de/t/cant-add-album-cover-wmp/16224/3 "2026-02-09T12:25:18Z")

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Closed on February 9, 2026, 12:25pm UTC