# Can't connect to Musicbrainz.org
**URL:** https://community.mp3tag.de/t/cant-connect-to-musicbrainz-org/58769
**Category:** Support
**Created:** [October 12, 2022, 12:10pm UTC](https://community.mp3tag.de/t/cant-connect-to-musicbrainz-org/58769 "2022-10-12T12:10:50Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@AntonyM](https://community.mp3tag.de/u/AntonyM)
#### Post date: [October 12, 2022, 12:10pm UTC](https://community.mp3tag.de/t/cant-connect-to-musicbrainz-org/58769/1 "2022-10-12T12:10:50Z")
For the past couple of days, I get an error message when trying to get data from Musicbrainz.
```auto
---------------------------
Mp3tag v3.18
---------------------------
Error connecting to server: musicbrainz.org
> 12002: 12002: The operation timed out
---------------------------
Retry Cancel
---------------------------
```
---
### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [October 12, 2022, 12:15pm UTC](https://community.mp3tag.de/t/cant-connect-to-musicbrainz-org/58769/2 "2022-10-12T12:15:40Z")
Could you check whether MP3tag has internet access at all?
Try Help\>Check for new version.
You should get a message box.
If that does not appear, then MP3tag has no internet access and you have to find out what is blocking MP3tag in your setup.
---
### Author:  [@LyricsLover](https://community.mp3tag.de/u/LyricsLover)
#### Post date: [October 12, 2022, 12:18pm UTC](https://community.mp3tag.de/t/cant-connect-to-musicbrainz-org/58769/3 "2022-10-12T12:18:37Z")
> [@AntonyM](#):
>
> I get an error message
This seems to be a local problem. I currently get data as usual from MusicBrainz.
Please follow @ohrenkino's advice.
---
### Author:  [@AntonyM](https://community.mp3tag.de/u/AntonyM)
#### Post date: [October 12, 2022, 10:41pm UTC](https://community.mp3tag.de/t/cant-connect-to-musicbrainz-org/58769/4 "2022-10-12T22:41:51Z")
Yes it has internet access.
It correctly checks the version and says I'm on the latest version v3.18
---
### Author:  [@AntonyM](https://community.mp3tag.de/u/AntonyM)
#### Post date: [October 12, 2022, 10:42pm UTC](https://community.mp3tag.de/t/cant-connect-to-musicbrainz-org/58769/5 "2022-10-12T22:42:54Z")
UPDATE: I have just tried again, and now it works again.
Maybe MusicBrainz was down for a couple of days??
---
### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [October 13, 2022, 7:06am UTC](https://community.mp3tag.de/t/cant-connect-to-musicbrainz-org/58769/6 "2022-10-13T07:06:06Z")
> [@AntonyM](#):
>
> Maybe MusicBrainz was down for a couple of days??
No, it was working at the time of you posting (and there would have been far more reports). It's possible that your IP address, IP range, or VPN was temporarily blocked by MusicBrainz.
---
### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [February 9, 2026, 12:29pm UTC](https://community.mp3tag.de/t/cant-connect-to-musicbrainz-org/58769/7 "2026-02-09T12:29:56Z")