# Cant' connect to sources
**URL:** https://community.mp3tag.de/t/cant-connect-to-sources/12764
**Category:** Support
**Created:** [November 30, 2011, 9:04pm UTC](https://community.mp3tag.de/t/cant-connect-to-sources/12764 "2011-11-30T21:04:30Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@m.stevie](https://community.mp3tag.de/u/m.stevie)
#### Post date: [November 30, 2011, 9:04pm UTC](https://community.mp3tag.de/t/cant-connect-to-sources/12764/1 "2011-11-30T21:04:30Z")
Hello,
I reinstalled MP3tag on Windows 7 64 and now I don't have acces to the tag sources any more...
For all of them I get :
Error connecting to server : [http://webservices.amazon.com](http://webservices.amazon.com) (For Amazon for ex.)
DNS error could not resolve [webservices.amazon.com](http://webservices.amazon.com)
I don't have any special firewall and already tried it when I deactivated spywaredoctor and Avira but it does not help.
Is it the Windows fire wall that blocks me and how can I change it?
Thanks in advance!
---
### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [December 1, 2011, 5:03am UTC](https://community.mp3tag.de/t/cant-connect-to-sources/12764/2 "2011-12-01T05:03:04Z")
If you have a firewall answered the question wheterh mp3tag should connect to the internet to check for a new version with "no" then you have also blocked the access to the sources.
You would now have to check your firewall's blacklist and delete mp3tag from it.
---
### Author:  [@m.stevie](https://community.mp3tag.de/u/m.stevie)
#### Post date: [December 1, 2011, 9:18am UTC](https://community.mp3tag.de/t/cant-connect-to-sources/12764/3 "2011-12-01T09:18:06Z")
I addes MP3tag to the authorised list but no change...
---
### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [December 1, 2011, 7:47pm UTC](https://community.mp3tag.de/t/cant-connect-to-sources/12764/4 "2011-12-01T19:47:55Z")
Two suggestions (as it is rather hard to judge from the distance):
if you use the windows firewall delete any mp3tag entry altogether so that the firewall asks again.
The other: if you have updated to windows 7 and had formerly a 32-bit windows xp it you could be that the sources scripts do not have the correct access rights any more.
So check the mp3tag directory for its ownership.
---
### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [February 9, 2026, 12:23pm UTC](https://community.mp3tag.de/t/cant-connect-to-sources/12764/5 "2026-02-09T12:23:29Z")