# Cant open file after saving it
**URL:** https://community.mp3tag.de/t/cant-open-file-after-saving-it/62977
**Category:** Support
**Created:** [December 2, 2023, 10:14pm UTC](https://community.mp3tag.de/t/cant-open-file-after-saving-it/62977 "2023-12-02T22:14:00Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@orelyeh](https://community.mp3tag.de/u/orelyeh)
#### Post date: [December 2, 2023, 10:14pm UTC](https://community.mp3tag.de/t/cant-open-file-after-saving-it/62977/1 "2023-12-02T22:14:00Z")
Hello
im trying to add an image, artist and title to a mp3 file and after saving it, I cant open it becuase of an error.
Plus: I noticed that when I open the file in the software, it appears that its length is 6:28 when its length is actually 3:57, is this related?
---
### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [December 2, 2023, 10:18pm UTC](https://community.mp3tag.de/t/cant-open-file-after-saving-it/62977/2 "2023-12-02T22:18:46Z")
Before we dig any deeper, could you go through the procedures ourlined here
> [@Hints for asking Support Requests](https://community.mp3tag.de/t/hints-for-asking-support-requests/56190):
>
> If you need support using Mp3tag, you can help the community members that are about to support you in finding a solution or workaround to your problem, by following these simple guidelines. Be descriptive, also in what you’ve already tried Please give a short explanation what’s not working as expected or what you’re trying to achieve. It’s best to know any details about the problem at hand and especially, what steps you’ve already tried to solve it by yourself. Helpful information also includ…
particularly the part about checking the file for integrity?
---
### Author:  [@orelyeh](https://community.mp3tag.de/u/orelyeh)
#### Post date: [December 2, 2023, 10:28pm UTC](https://community.mp3tag.de/t/cant-open-file-after-saving-it/62977/3 "2023-12-02T22:28:19Z")
I tried already.
My windows version is 11
and Im try to use the last version of mp3tag (3.23), but the problem was even in 3.21 version.
Now I play with the file and after removing the tag the file fixed, but when I add a title or an image and I save it, the file go wrong.
---
### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [December 2, 2023, 10:30pm UTC](https://community.mp3tag.de/t/cant-open-file-after-saving-it/62977/4 "2023-12-02T22:30:49Z")
> [@orelyeh](#):
>
> the file go wrong.
Then I doubt that mp3diags does not report a problem.
Or could you supply such a file via a fiel hoster?
---
### Author:  [@orelyeh](https://community.mp3tag.de/u/orelyeh)
#### Post date: [December 2, 2023, 10:38pm UTC](https://community.mp3tag.de/t/cant-open-file-after-saving-it/62977/5 "2023-12-02T22:38:27Z")
> **[Katy Perry Method To My Madness (Unreleased Witness Outtake).mp3](https://drive.google.com/file/d/1I-Eiw3F6e27w4sDKVEVeNWFNCDCTVyrQ/view?usp=sharing)**
>
> Google Drive file.
---
### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [December 2, 2023, 10:41pm UTC](https://community.mp3tag.de/t/cant-open-file-after-saving-it/62977/6 "2023-12-02T22:41:44Z")
OK, this is what MP3diags shows.
So I would say: this file is damaged.
---
### Author:  [@orelyeh](https://community.mp3tag.de/u/orelyeh)
#### Post date: [December 2, 2023, 10:50pm UTC](https://community.mp3tag.de/t/cant-open-file-after-saving-it/62977/7 "2023-12-02T22:50:33Z")
can you please check it with clean file without tag?
> **[Katy Perry Method To My Madness (clean)](https://drive.google.com/file/d/1O41M8bCa0s-F9597q_A4aKD1fWn9Tmrs/view?usp=sharing)**
>
> Google Drive file.
Thank you
---
### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [December 2, 2023, 10:52pm UTC](https://community.mp3tag.de/t/cant-open-file-after-saving-it/62977/8 "2023-12-02T22:52:16Z")
No better:
---
### Author:  [@orelyeh](https://community.mp3tag.de/u/orelyeh)
#### Post date: [December 2, 2023, 10:56pm UTC](https://community.mp3tag.de/t/cant-open-file-after-saving-it/62977/9 "2023-12-02T22:56:11Z")
:((( thank you!!! you help me much
---
### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [January 1, 2024, 10:57pm UTC](https://community.mp3tag.de/t/cant-open-file-after-saving-it/62977/10 "2024-01-01T22:57:02Z")
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.