# Cant open file after saving it

**URL:** https://community.mp3tag.de/t/cant-open-file-after-saving-it/62977
**Category:** Support
**Created:** [December 2, 2023, 10:14pm UTC](https://community.mp3tag.de/t/cant-open-file-after-saving-it/62977 "2023-12-02T22:14:00Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [December 2, 2023, 10:18pm UTC](https://community.mp3tag.de/t/cant-open-file-after-saving-it/62977/2 "2023-12-02T22:18:46Z")

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Before we dig any deeper, could you go through the procedures ourlined here

> [@Hints for asking Support Requests](https://community.mp3tag.de/t/hints-for-asking-support-requests/56190):
>
> If you need support using Mp3tag, you can help the community members that are about to support you in finding a solution or workaround to your problem, by following these simple guidelines. Be descriptive, also in what you’ve already tried Please give a short explanation what’s not working as expected or what you’re trying to achieve. It’s best to know any details about the problem at hand and especially, what steps you’ve already tried to solve it by yourself. Helpful information also includ…

particularly the part about checking the file for integrity?

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_[View the full topic](https://community.mp3tag.de/t/cant-open-file-after-saving-it/62977)._