# Can't Update mp3tag on Win 10 Pro...why?

**URL:** https://community.mp3tag.de/t/cant-update-mp3tag-on-win-10-pro-why/62161
**Category:** Support
**Created:** [September 20, 2023, 7:39pm UTC](https://community.mp3tag.de/t/cant-update-mp3tag-on-win-10-pro-why/62161 "2023-09-20T19:39:02Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![rockman5150](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/r/e274bd/32.png) [@rockman5150](https://community.mp3tag.de/u/rockman5150)
#### Post date: [September 20, 2023, 7:39pm UTC](https://community.mp3tag.de/t/cant-update-mp3tag-on-win-10-pro-why/62161/1 "2023-09-20T19:39:02Z")

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Every time I try to update to a new version of mp3tag on Win 10 Pro, I get about as far as agreeing to the terms, and the update freezes and shuts down. I'm still on version 3.21 because of this. What is causing this, and what can I do about it?

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [September 20, 2023, 7:43pm UTC](https://community.mp3tag.de/t/cant-update-mp3tag-on-win-10-pro-why/62161/2 "2023-09-20T19:43:44Z")

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Have a look at this thread:

> [@Cannot upgrade to v3.22 from v3.20](https://community.mp3tag.de/t/cannot-upgrade-to-v3-22-from-v3-20/61987):
>
> [bild] My current version is a confirmed 32-bit v3.20 in C:\Program Files (x86)\Mp3tag. When running the new mp3tagv322setup.exe the process halts claiming it has found a 64-bit installation in that folder, but a thorough search in the standard and (x86) program files shows no other occurance of an Mp3tag related exe file. Throughout the Registry the only path mentioned is C:\Program Files (x86)\Mp3tag. It's possible to Uninstall Mp3tag neither from Windows settings nor directly with Mp3tagUni…

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### Author: ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)
#### Post date: [October 20, 2023, 7:43pm UTC](https://community.mp3tag.de/t/cant-update-mp3tag-on-win-10-pro-why/62161/3 "2023-10-20T19:43:50Z")

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