# Chinese characters show in player but not mp3tag
**URL:** https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235
**Category:** Support
**Created:** [December 6, 2019, 1:50pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235 "2019-12-06T13:50:33Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@rod2](https://community.mp3tag.de/u/rod2)
#### Post date: [December 6, 2019, 1:50pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/1 "2019-12-06T13:50:33Z")
I have many files that I ripped from Classical music compilations that were apparently manufactured in Asia. When played in a music app, the album art does not load properly and the song title is wrong. The display shows asian language characters.
However if I go to Mp3tag, there are no asian language characters showing up in the tag anywhere.
Anyone have any idea how to get Mp3tag to show these mystery characters, so I can change them to english?
---
### Author:  [@ryerman](https://community.mp3tag.de/u/ryerman)
#### Post date: [December 6, 2019, 2:58pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/2 "2019-12-06T14:58:28Z")
> [@rod2](#):
>
> The display shows asian language characters.
That often happens when a non-unicode application tries to display unicode information.
It is possible that Mp3tag is displaying tags that are unicode but you are using a non-unicode music app.
Which players have you tried?
If these are MP3 files, make sure you are reading ID3 tags, not APE.
Options \> Tags \> Mpeg
---
### Author:  [@rod2](https://community.mp3tag.de/u/rod2)
#### Post date: [December 6, 2019, 3:09pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/3 "2019-12-06T15:09:32Z")
I use an android music app called Neutron.
---
### Author:  [@rod2](https://community.mp3tag.de/u/rod2)
#### Post date: [December 6, 2019, 4:15pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/4 "2019-12-06T16:15:13Z")
I downloaded another mp3 tag editor out of curiousity, tagscan, and it did not show any asian language characters either. I found some advice on how to set the options in mp3tag to show the extended tags but even with that, no asian characters. But when I play it thru Neutron, there they are. I can eliminate the tags in windows explorer but naturally that doesnt really do anything....
---
### Author:  [@ryerman](https://community.mp3tag.de/u/ryerman)
#### Post date: [December 6, 2019, 4:20pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/5 "2019-12-06T16:20:06Z")
> [@rod2](#):
>
> I use an android music app called Neutron.
I have no experience with Neutron.
I suggest trying another player. (eg. Winamp or Foobar2000 or VLC)
---
### Author:  [@rod2](https://community.mp3tag.de/u/rod2)
#### Post date: [December 6, 2019, 4:48pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/6 "2019-12-06T16:48:09Z")
I cannot find another android player that will display custom album art that fills the entire screen on a tablet. If I could, I'd switch. Ill have to put up with the ocassional tag weirdness I guess.
Thanks for trying to help.
---
### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [December 6, 2019, 5:14pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/7 "2019-12-06T17:14:45Z")
You could try to load one of the files into MP3tag,
set File\>Options\>Tags\>Mpeg\>Write: ISO8859
close the options dialogue
Press Ctrl-S to save tags
Load the file into your player and see if you can read the characters now.
What was the result to remove APE tags?
What do you mean by
> [@rod2](#):
>
> mp3tag to show the extended tags but even with that, no asian characters.
Does that mean that you do not see any text at all or just ordinary letters (no chinese)?
---
### Author:  [@rod2](https://community.mp3tag.de/u/rod2)
#### Post date: [December 6, 2019, 7:36pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/8 "2019-12-06T19:36:11Z")
tried that - no effect.
What happens is that when I open the mp3file in mp3tag, there are no chinese characters anywhere to be seen in the file. Its all english, in any kind of view, no matter what tags are removed or displayed.
I can open the same file in Windows Explorer and click details, and some chinese text will show up - but then if I change that to English, it doesnt matter... Neutron still displays the chinese characters.
So far mp3tag is utterly confused as to where these chinese characters are, or perhaps translating them... but not changing them.
---
### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [December 6, 2019, 7:43pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/9 "2019-12-06T19:43:18Z")
what you see is that a utf-16 character consists of 16 bits whereas others use only 8 bits to encode a character.
So if the player does not understand to read utf-16 characters, it show these strange characters.
What you can do is to check the files with mp3diags as this utility detects strange character encodings and tries to translate those to a common format.
see here for a link:
> [@How to check files for errors?](https://community.mp3tag.de/t/how-to-check-files-for-errors/44633):
>
> It’s required and often helps to reduce support cycles to check files for errors before filing a bug report. Symptoms of erroneous files are often missing or wrong bitrate or length audible blips or skips tags seem to be sticky and cannot be removed There are some really good tools to check the files for errors, namely MP3 Diags — identifies many different issues in MP3 files Website: [http://mp3diags.sourceforge.net](http://mp3diags.sourceforge.net) Download: [MP3 Diags - Getting MP3 Diags](http://mp3diags.sourceforge.net/010_getting_the_program.html#binWindows) If the font size in MP3 Diags is …
---
### Author:  [@rod2](https://community.mp3tag.de/u/rod2)
#### Post date: [December 7, 2019, 1:54pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/10 "2019-12-07T13:54:33Z")
i downloaded mp3diags and ran it on a couple of cloned files. Nothing in the"tag info" suggested any issues with non-english character display. Specifically, what sort of error would those be called in mp3diag, or, what sort of thing would I be looking for?
---
### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [December 7, 2019, 3:21pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/11 "2019-12-07T15:21:24Z")
> [@rod2](#):
>
> Specifically, what sort of error would those be called in mp3dia
I think the error is "df".
In general anything that looks like "usupported" or "invalid" should be of concern.
---
### Author:  [@rod2](https://community.mp3tag.de/u/rod2)
#### Post date: [December 7, 2019, 5:53pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/12 "2019-12-07T17:53:18Z")
nope, nothing like that showing up. nothing says unsupported or invalid or df.
Curiously the only notes say
di - padding in the ID3V2 tag is too large, wasting space
and
ea - ID3V2 tag doesnt have anAPIC frame which is used to store images
which is weird because it does have an image and it is showing up.
---
### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [December 7, 2019, 6:06pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/13 "2019-12-07T18:06:11Z")
> [@rod2](#):
>
> which is weird because it does have an image and it is showing up
You can filter for files to check for embedded pictures with
%\_covers% PRESENT
or
%\_covers% MISSING
---
### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [December 7, 2019, 6:07pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/14 "2019-12-07T18:07:54Z")
> [@rod2](#):
>
> Its all english, in any kind of view, no matter what tags are removed or displayed
This means to me that the player cannot cope with UTF-16 characters.
Have you tried to save a tag with ISO encoding?
---
### Author:  [@rod2](https://community.mp3tag.de/u/rod2)
#### Post date: [December 7, 2019, 6:20pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/15 "2019-12-07T18:20:20Z")
yes it is certainly possible that it is my player; however, as mentioned above, I do not want to use any other - unless anyone knows of an android music player that will display custom album art full screen while the song is playing
as far as an ISO tag, I dont know how to do that... can any tag editor do that or is Mp3diag required?
---
### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [December 7, 2019, 6:21pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/16 "2019-12-07T18:21:44Z")
> [@rod2](#):
>
> as far as an ISO tag, I dont know how to do that... can any tag editor do that or is Mp3diag required?
See File\>Options\>Tags\>Mpeg
You probably save the tags now as ID3v2 UTF-16
There select the option with ISO-8859-1
see also the FAQs:
> [@Problems with ID3v2 tags in Unicode format?](https://community.mp3tag.de/t/problems-with-id3v2-tags-in-unicode-format/2785):
>
> Since version 2.33 Mp3tag supports Unicode through the whole program. Mp3tag writes ID3v2 tags in Unicode format (UTF-16) by default now, but there are still some programs, portables or car radios which have problems with ID3v2 tags stored in Unicode format (though this is specified within the ID3v2 standard). To use Mp3tag with these programs or devices, simply enable the option (x) ID3v2.3 ISO-8859-1 at [:mt\_options:] Options \> Tags \> Mpeg. After that, just save the tags again by clicking […
---
### Author:  [@rod2](https://community.mp3tag.de/u/rod2)
#### Post date: [December 7, 2019, 7:02pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/17 "2019-12-07T19:02:27Z")
nope, no change. I actually had been using ISO the whole time for everything and it was never a problem. Switched it to UTF-16 out of curiosity and no change.
its strange.
the title is showing wrong: for example, a file with the title of Tchaikovsky violin concerto in D op 35 canzonetta andante
shows up in the player as
1. Canzonetta Andante
even tho its track 5!
theres no reason fro it to display that way
and then the album name is all chinese characters
---
### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [December 7, 2019, 7:07pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/18 "2019-12-07T19:07:39Z")
So now you have to find out how to update the apparently existing player database or cache so that it show the actual tag information and not something old.
On a side note: there have been reports about some players that take information from the internet instead from the files ... so perhaps your player does that also and for some reason like a chinese database better than anything else.
---
### Author:  [@rod2](https://community.mp3tag.de/u/rod2)
#### Post date: [December 7, 2019, 7:29pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/19 "2019-12-07T19:29:18Z")
after changing the settings here, nowmp3tag wont read the tags on ANY of my old files and there are thousands of them.
I'm praying I can un-install and re-install and it will reset everything.
Thanks but I'm done. I'm either over my head or nothing is ever going to fix this and I'll just have to live with these odd files that dont display the text correctly.
---
### Author:  [@ryerman](https://community.mp3tag.de/u/ryerman)
#### Post date: [December 7, 2019, 10:00pm UTC](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235/20 "2019-12-07T22:00:20Z")
Neutron Player v2.08.0 supports unicode tags, according to this web page:
[https://apkmagic.com.ar/2019/02/neutron-music-player-v2-08-0-paid-patched-latest/](https://apkmagic.com.ar/2019/02/neutron-music-player-v2-08-0-paid-patched-latest/)
Apparently, Neutron Player v2.12.5 is available.
> **[Neutron Music Player UWP - a year of updates for this top music player](http://allaboutwindowsphone.com/flow/item/23653_Neutron_Music_Player_UWP-a_yea.php)**
>
> Following my original pretty positive review of Neutron Music Player here, I'm pleased to report that development of this UWP application for all Windows 10 devices has continued apace, with a huge changelog reported below for an October...
[Next page](https://community.mp3tag.de/t/chinese-characters-show-in-player-but-not-mp3tag/47235.md?page=2)