# Connected device not appearing in Directory list

**URL:** https://community.mp3tag.de/t/connected-device-not-appearing-in-directory-list/51463
**Category:** Support
**Created:** [January 4, 2021, 1:09pm UTC](https://community.mp3tag.de/t/connected-device-not-appearing-in-directory-list/51463 "2021-01-04T13:09:12Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![Florian](https://community.mp3tag.de/user_avatar/community.mp3tag.de/florian/32/5759_2.png) [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [January 4, 2021, 1:12pm UTC](https://community.mp3tag.de/t/connected-device-not-appearing-in-directory-list/51463/2 "2021-01-04T13:12:52Z")

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Hi and welcome,

there are two different device modes for USB devices and it seems that your device currently requires access via MTP (Media Transfer Protocol). MTP is not supported by Mp3tag.

In some cases it’s possible to change the USB mode to Mass Storage Device, but this differs from device to device.

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_[View the full topic](https://community.mp3tag.de/t/connected-device-not-appearing-in-directory-list/51463)._