# Cover art not being downloaded or saved

**URL:** <https://community.mp3tag.de/t/cover-art-not-being-downloaded-or-saved/17285>\
**Category:** Support\
**Created:** [October 7, 2015, 5:42pm UTC](https://community.mp3tag.de/t/cover-art-not-being-downloaded-or-saved/17285 "2015-10-07T17:42:51Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![wingo395](https://community.mp3tag.de/user_avatar/community.mp3tag.de/wingo395/32/5304_2.png) [@wingo395](https://community.mp3tag.de/u/wingo395)\
**Post date:** [October 7, 2015, 5:42pm UTC](https://community.mp3tag.de/t/cover-art-not-being-downloaded-or-saved/17285/1 "2015-10-07T17:42:51Z")

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This is recent behavior. About a month or so ago, I realized that mp3tag wasn't downloading folder.jpg and setting it in the Cover Art area. It doesn't matter if I'm trying to get art from Amazon or MusicBrainz.

I do see it in the preview area, but when I click Ok, there is no artwork.

Thank you!  
Gary

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**Author:** ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)\
**Post date:** [October 7, 2015, 5:48pm UTC](https://community.mp3tag.de/t/cover-art-not-being-downloaded-or-saved/17285/2 "2015-10-07T17:48:30Z")

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In the web source dialogue that shows the tracks, check the utils button at the bottom left and see the options there.

And: what happened a month ago? Did you migrate to another OS? Then check the access rights and ownership of the folders with the music

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**Author:** ![wingo395](https://community.mp3tag.de/user_avatar/community.mp3tag.de/wingo395/32/5304_2.png) [@wingo395](https://community.mp3tag.de/u/wingo395)\
**Post date:** [October 10, 2015, 4:05pm UTC](https://community.mp3tag.de/t/cover-art-not-being-downloaded-or-saved/17285/3 "2015-10-10T16:05:02Z")

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> [@ohrenkino](#):
>
> In the web source dialogue that shows the tracks, check the utils button at the bottom left and see the options there.
> 
> And: what happened a month ago? Did you migrate to another OS? Then check the access rights and ownership of the folders with the music

It took me a few minutes to find the dialogue box, but that was the problem! I have no idea how those got unchecked...

Thank you very much!  
Gary

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**Author:** ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)\
**Post date:** [February 9, 2026, 12:25pm UTC](https://community.mp3tag.de/t/cover-art-not-being-downloaded-or-saved/17285/4 "2026-02-09T12:25:54Z")

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Closed on February 9, 2026, 12:25pm UTC