Hello I have a recent development that is quite annoying. Whenever I try to use Amazon.com to load the cover art it comes up blank.
I was previously using I believe 2.49 and then upgraded to 2.54. I have had the problem with both versions. I have tried this on multiple computers using the same internet connection so I'm unsure if it's just my internet but I haven't had any other problems.
Some help with this would be appreciated. Just tell me what kind of information you need from me and I will do my best to supply it.
Ok I installed v2.49 and attempted to check for a newer version which did nothing. I turned off the windows firewall and still nothing. I'm running Win 7 SP1 on both 32 and 64 bit. I changed the time out to 30 which did not help and I am not using a proxy. Unless anyone has any better ideas I'm going to have to guess that it is either my router or my internet connection. I can't imagine my internet blocking this as they haven't blocked anything else so I'm trying to see how it could be my router.
I don't have the ability right now to use a different internet though I might run down the street to try it out and see if that works or not.
how did you turn off your firewall ?? Disabled the service ?
Check your Eventviewer - Security log and see if you see any events like this
The Windows Filtering Platform has blocked a connection.
Application Information:
Process ID: ????
Application Name: ?????
Network Information:
Direction: Outbound
Source Address: ???.???.???.???
Source Port: ?????
Destination Address: ???.???.???.???
Destination Port: ??
Protocol: ??
Also, can you try this for me
Click Start - Run, type CMD (Press Enter)
type in the black window what comes there
ping www.mp3tag.de you should see something like this
C:\Users\???>>ping www.mp3tag.de
Pinging www.mp3tag.de [94.75.231.47] with 32 bytes of data:
Reply from 94.75.231.47: bytes=32 time=264ms TTL=45
Reply from 94.75.231.47: bytes=32 time=260ms TTL=45
Reply from 94.75.231.47: bytes=32 time=260ms TTL=45
Reply from 94.75.231.47: bytes=32 time=261ms TTL=45
Ping statistics for 94.75.231.47:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 260ms, Maximum = 264ms, Average = 261ms
After this finishes you can type EXIT to close to Dos Box
My last question (for now) goto CMD and do a tracert www.mp3tag.de and post the details.
Mine.
C:\Users\????>tracert www.mp3tag.de
Tracing route to www.mp3tag.de [94.75.231.47]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms My Router
2 33 ms 33 ms 32 ms My Provider
3 34 ms 34 ms 34 ms My Provider
4 36 ms 35 ms 36 ms My Provider
5 36 ms 35 ms 36 ms My Provider
6 36 ms 35 ms 36 ms International Gateway
7 245 ms * * International Gateway
8 274 ms 264 ms 263 ms ten4-0.lon.leaseweb.net [195.66.225.56]
9 259 ms 263 ms 260 ms te9-2.sr7.evo.leaseweb.net [85.17.100.206]
10 259 ms 260 ms 260 ms zathras.fheidenreich.org [94.75.231.47]
Trace complete.
Here are the results from my tracert. Quite a few hops but then I am US based and using Cellular.
Tracing route to www.mp3tag.de [94.75.231.47]
over a maximum of 30 hops:
1 3 ms 2 ms 2 ms MyRouter.lan [192.168.0.1]
2 * * * Request timed out.
3 146 ms 181 ms 99 ms 68.28.177.91
4 132 ms 129 ms 108 ms 68.28.177.17
5 131 ms 129 ms 105 ms 10.158.201.50
6 * * * Request timed out.
7 189 ms * * 10.158.207.153
8 118 ms 117 ms 115 ms 68.28.181.69
9 192 ms 127 ms 103 ms sl-crs3-fw-.sprintlink.net [144.228.109.9]
10 124 ms 123 ms 105 ms 144.232.11.210
11 126 ms 139 ms 102 ms dls-bb1-link.telia.net [80.239.133.121]
12 173 ms 139 ms 170 ms ash-bb3-link.telia.net [80.91.252.121]
13 275 ms 238 ms 249 ms ldn-bb1-link.telia.net [80.91.246.69]
14 255 ms 221 ms 240 ms adm-bb4-link.telia.net [80.91.253.144]
15 255 ms 326 ms 235 ms adm-b3-link.telia.net [213.155.135.35]
16 308 ms 237 ms 267 ms leaseweb-ic-126777-adm-evo.c.telia.net [213.248.88.198]
17 479 ms 252 ms 240 ms te9-2.sr7.evo.leaseweb.net [85.17.100.206]
18 335 ms 237 ms 252 ms zathras.fheidenreich.org [94.75.231.47]
Trace complete.
Tracing route to www.amazon.com [205.251.242.54]
over a maximum of 30 hops:
1 2 ms 4 ms 2 ms MyRouter.lan [192.168.0.1]
2 * * * Request timed out.
3 120 ms 194 ms 106 ms 68.28.177.91
4 149 ms 118 ms 108 ms 68.28.182.33
5 199 ms 134 ms 119 ms 10.158.201.54
6 * * * Request timed out.
7 123 ms 168 ms 108 ms 10.158.207.153
8 199 ms 146 ms 106 ms 68.28.181.69
9 199 ms 195 ms 192 ms sl-crs3-fw-.sprintlink.net [144.228.109.9]
10 134 ms 129 ms 110 ms 144.232.11.210
11 144 ms 255 ms 108 ms 144.232.5.226
12 147 ms 121 ms 119 ms ae-1.r20.dllst9.us.bb.gin.ntt.net [129.250.2.10]
13 266 ms 158 ms 150 ms ae-3.r20.asbnva02.us.bb.gin.ntt.net [129.250.3.50]
14 160 ms 148 ms 140 ms ae-1.r00.asbnva02.us.bb.gin.ntt.net [129.250.3.110]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
I'm guessing it never finishes as the amazon servers deny ping requests.
Thank you for pointing me to that as I didn't find it in my search but this does not appear to be the problem I am having. I can reach the server just fine. I get that error when my internet is disconnected so I can reproduce it then but otherwise it pulls up the page where the art should be, but it just isn't. I get no errors. Unless there is an error log for the program I am missing.
Ok. I downgraded even further to v2.39 and it is able to check for updates. When trying to connect to Amazon it does give me the error "Error connecting to server: http://webservices.amazon.com" which I was not receiving in either v2.49 or v2.54. I am able to connect to freedb and discogs which are the only other options in this version.
I went ahead and moved back to v2.54 to check the original issue more and it connect to http://webservices.amazon.com just fine but will not pull the album art at all. It will allow me to click the link that takes me to the page for the album.
Discogs and MusicBrainz also do not produce album artwork.
There was a post which I cannot find right now that reported that a certain cellular network supplier blocked the download of cover art ... So perhaps you can really check if you get the data if you connect via the wire network.
I was able to find like some 40+ pictures for what I searched for but nothing from Amazon it says. 7Digital, Archambault, Buy.com, Coveralia, Cover-Paradies, Discogs, DJshop, eMusic, GoogleImage, iTunes, LastFM Cover, maniadb, medianet, Qobuz, SFR Music. Those are the ones that it was able to pull album art from.
I did a couple of searches and all came up about the same. It's almost like there is no art to load from Amazon.
Ok checked the hosts file and there are no entries in there which is good because I haven't edited it and I'd have been a lil mad if something else had.
I did a search's for:
Alanis Morissette - Jagged Little Pill
Metallica - Black
I wonder if as someone pointed out earlier my carrier is blocking the downloading of album art from Amazon or something. That seems rather pointless and silly but.. what else? I know everything was working previously on other internet connections. This is the first time trying it on this carrier.
etc etc )
