# Discogs artwork not loading
**URL:** https://community.mp3tag.de/t/discogs-artwork-not-loading/66223
**Category:** Support
**Created:** [October 11, 2024, 3:49am UTC](https://community.mp3tag.de/t/discogs-artwork-not-loading/66223 "2024-10-11T03:49:12Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@mrmusicman84](https://community.mp3tag.de/u/mrmusicman84)
#### Post date: [October 11, 2024, 3:49am UTC](https://community.mp3tag.de/t/discogs-artwork-not-loading/66223/1 "2024-10-11T03:49:12Z")
Hello,
For some reason now when I try using tag sources \> discogs artist + album none of the artwork loads from discogs. All the data tags properly but no artwork.
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [October 11, 2024, 5:31am UTC](https://community.mp3tag.de/t/discogs-artwork-not-loading/66223/2 "2024-10-11T05:31:57Z")
It's working fine here. Which release are you observing this with?
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### Author:  [@mrmusicman84](https://community.mp3tag.de/u/mrmusicman84)
#### Post date: [October 11, 2024, 6:18am UTC](https://community.mp3tag.de/t/discogs-artwork-not-loading/66223/3 "2024-10-11T06:18:02Z")
I am using mp3tagv327a-x64.
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [October 11, 2024, 6:20am UTC](https://community.mp3tag.de/t/discogs-artwork-not-loading/66223/4 "2024-10-11T06:20:45Z")
I was referring to the release on Discogs — the Discogs release ID is visible on the upper right
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### Author:  [@mrmusicman84](https://community.mp3tag.de/u/mrmusicman84)
#### Post date: [October 11, 2024, 6:37am UTC](https://community.mp3tag.de/t/discogs-artwork-not-loading/66223/5 "2024-10-11T06:37:22Z")
Discogs release is [r739202]
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [October 11, 2024, 6:44am UTC](https://community.mp3tag.de/t/discogs-artwork-not-loading/66223/6 "2024-10-11T06:44:50Z")
It's working fine here:
Can you check if anything prevents access to `cache.mp3tag.de`, which is used to query images from Discogs.
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### Author:  [@mrmusicman84](https://community.mp3tag.de/u/mrmusicman84)
#### Post date: [October 11, 2024, 6:58am UTC](https://community.mp3tag.de/t/discogs-artwork-not-loading/66223/7 "2024-10-11T06:58:14Z")
> [@Florian](#):
>
> Can you check if anything prevents access to `cache.mp3tag.de`, which is used to query images from Discogs.
I don't know where I check or how.
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [October 11, 2024, 7:19am UTC](https://community.mp3tag.de/t/discogs-artwork-not-loading/66223/8 "2024-10-11T07:19:38Z")
You’d know if you were running a firewall or anything else that blocks access to the internet for apps.
I’m out of ideas for now.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [October 11, 2024, 7:38am UTC](https://community.mp3tag.de/t/discogs-artwork-not-loading/66223/9 "2024-10-11T07:38:20Z")
Even though this old thread is about Amazon, it might give you an idea where to look also:
> [@Cover Art download doesnt work (Amazon)](https://community.mp3tag.de/t/cover-art-download-doesnt-work-amazon/14644):
>
> Hi folks, does anyone have the same issue: When I mark some mp3 files and select Tag Sources-\>Cover Art-\>Amazon, mp3tag successfully queries the Amazon Webservice and shows me a (populated) list of search results. But after I have selected one entry and click next the cover is empty (although the preview in the search results showed a cover). Does someone know how to solve this issue? Cheers
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### Author:  [@mrmusicman84](https://community.mp3tag.de/u/mrmusicman84)
#### Post date: [October 11, 2024, 8:01am UTC](https://community.mp3tag.de/t/discogs-artwork-not-loading/66223/10 "2024-10-11T08:01:58Z")
Thanks. My ISP haven't blocked me using discogs images as I just tried on a different laptop and it worked.
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [November 10, 2024, 8:02am UTC](https://community.mp3tag.de/t/discogs-artwork-not-loading/66223/11 "2024-11-10T08:02:07Z")
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