# Dmp file just before mp3tag crashed

**URL:** https://community.mp3tag.de/t/dmp-file-just-before-mp3tag-crashed/60265
**Category:** Support
**Created:** [March 4, 2023, 1:31pm UTC](https://community.mp3tag.de/t/dmp-file-just-before-mp3tag-crashed/60265 "2023-03-04T13:31:57Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [March 4, 2023, 3:58pm UTC](https://community.mp3tag.de/t/dmp-file-just-before-mp3tag-crashed/60265/2 "2023-03-04T15:58:40Z")

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Here are some general infos about possible causes:

> [@Hints for asking Support Requests](https://community.mp3tag.de/t/hints-for-asking-support-requests/56190):
>
> If you need support using Mp3tag, you can help the community members that are about to support you in finding a solution or workaround to your problem, by following these simple guidelines. Be descriptive, also in what you’ve already tried Please give a short explanation what’s not working as expected or what you’re trying to achieve. It’s best to know any details about the problem at hand and especially, what steps you’ve already tried to solve it by yourself. Helpful information also includ…

E.g.: which MP3tag version was this?  
What kind of files were you treating?  
Are they OK? (Really tested, not just "playable")  
Does MP3tag crash every time or just with some files?  
A good test is always the access rights and to avoid simultaneous to the files.

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_[View the full topic](https://community.mp3tag.de/t/dmp-file-just-before-mp3tag-crashed/60265)._