# Don’t have permission to access

**URL:** https://community.mp3tag.de/t/don-t-have-permission-to-access/55152
**Category:** Mac
**Created:** [November 18, 2021, 11:53pm UTC](https://community.mp3tag.de/t/don-t-have-permission-to-access/55152 "2021-11-18T23:53:36Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![DJunpridictabull](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/d/90db22/32.png) [@DJunpridictabull](https://community.mp3tag.de/u/DJunpridictabull)
#### Post date: [November 18, 2021, 11:53pm UTC](https://community.mp3tag.de/t/don-t-have-permission-to-access/55152/1 "2021-11-18T23:53:36Z")

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**“24kGoldn & Lil Tecca - Prada (Dirty).mp3” couldn’t be moved because you don’t have permission to access “Samsung\_T5”.** I get this error on both internal and my external hard drive.

 ![Screen Shot 2021-11-18 at 5.44.59 PM](https://community.mp3tag.de/uploads/default/original/2X/1/19eb2dd3727f52213777e1a8daf1d8ef9546c4e5.jpeg)  
 ![Screen Shot 2021-11-18 at 5.18.33 PM](https://community.mp3tag.de/uploads/default/original/2X/5/5f30b97ef2dceb4681297002ccb6453962279152.png)

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### Author: ![Florian](https://community.mp3tag.de/user_avatar/community.mp3tag.de/florian/32/5759_2.png) [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [November 19, 2021, 7:08am UTC](https://community.mp3tag.de/t/don-t-have-permission-to-access/55152/2 "2021-11-19T07:08:06Z")

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Can you check if the instructions from this post solve the issue for you:

> [@Bug ? Error on changing directory name](https://community.mp3tag.de/t/bug-error-on-changing-directory-name/54351/6):
>
> Is this still happening? If so, can you close Mp3tag and run Terminal.app with the command defaults delete app.mp3tag.Mp3tag SecurityScopedBookmarks After that, load the root directory of your external volume and retry the operation.

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### Author: ![DJunpridictabull](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/d/90db22/32.png) [@DJunpridictabull](https://community.mp3tag.de/u/DJunpridictabull)
#### Post date: [November 20, 2021, 12:09am UTC](https://community.mp3tag.de/t/don-t-have-permission-to-access/55152/3 "2021-11-20T00:09:44Z")

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Thank you, It worked, See below

(I think I might have fixed it. I opened Mp3Tag and then went to 'Mp3Tag-\>Preferences' in Preferences, I changed the 'General-\>Startup Folder' to the root folder of the music files that I am working on. That seemed to do the trick. Have to see if it works with all the files in the root folder but it should I would think.)

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### Author: ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)
#### Post date: [December 20, 2021, 12:10am UTC](https://community.mp3tag.de/t/don-t-have-permission-to-access/55152/4 "2021-12-20T00:10:10Z")

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