# Download from Mac App Store (Sequoia 15.6) impossible
**URL:** https://community.mp3tag.de/t/download-from-mac-app-store-sequoia-15-6-impossible/69486
**Category:** Mac
**Created:** [August 20, 2025, 10:04pm UTC](https://community.mp3tag.de/t/download-from-mac-app-store-sequoia-15-6-impossible/69486 "2025-08-20T22:04:39Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@AreEss](https://community.mp3tag.de/u/AreEss)
#### Post date: [August 20, 2025, 10:04pm UTC](https://community.mp3tag.de/t/download-from-mac-app-store-sequoia-15-6-impossible/69486/1 "2025-08-20T22:04:39Z")
Hi
First of all: This [Mac Mojave 10.14.6 can't download from Applestore](https://community.mp3tag.de/t/mac-mojave-10-14-6-cant-download-from-applestore/52123) didn’t work. Neither did all the hints in the web like deleting the App Store’s cache or log off the Store and log in again, restart the Store or Mac.
After payment the download and installing procedure starts and then this message appears:
Tried several times - any hints or known issues with the App Store?
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [August 21, 2025, 7:03am UTC](https://community.mp3tag.de/t/download-from-mac-app-store-sequoia-15-6-impossible/69486/2 "2025-08-21T07:03:24Z")
Can you check if the issue resolved itself by now?
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### Author:  [@AreEss](https://community.mp3tag.de/u/AreEss)
#### Post date: [August 21, 2025, 10:41pm UTC](https://community.mp3tag.de/t/download-from-mac-app-store-sequoia-15-6-impossible/69486/3 "2025-08-21T22:41:15Z")
Hi Florian
Yeah, just checked - same problem.
I just requested a refund via **[reportaproblem.apple.com](http://reportaproblem.apple.com)** and will buy the app through the website. I only chose the MAS because I prefer the automatic update-mechanism.
Bye and thanks…
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [August 22, 2025, 7:56am UTC](https://community.mp3tag.de/t/download-from-mac-app-store-sequoia-15-6-impossible/69486/4 "2025-08-22T07:56:09Z")
OK, thanks for letting me know, and sorry for the bad experience.
For another person who had this issue a few weeks back, it resolved itself after a couple of hours — that's what I was hoping for.
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### Author:  [@mjcm](https://community.mp3tag.de/u/mjcm)
#### Post date: [August 28, 2025, 4:00am UTC](https://community.mp3tag.de/t/download-from-mac-app-store-sequoia-15-6-impossible/69486/5 "2025-08-28T04:00:58Z")
I just downloaded it / bought it from the MAC Appstore and it worked perfectly
Also running Sequoia 15.6.1
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [August 28, 2025, 7:17am UTC](https://community.mp3tag.de/t/download-from-mac-app-store-sequoia-15-6-impossible/69486/6 "2025-08-28T07:17:10Z")
Glad it worked for you and, yes, it's definitely not happening for everyone. I'd say, it's a rare exception that downloading via the Mac App Store doesn't work.
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### Author:  [@AreEss](https://community.mp3tag.de/u/AreEss)
#### Post date: [September 4, 2025, 8:31pm UTC](https://community.mp3tag.de/t/download-from-mac-app-store-sequoia-15-6-impossible/69486/7 "2025-09-04T20:31:50Z")
Hi Florian
Final update: A few days ago the download via MAS worked at last. Just a day later Apple accepted my refund-request, so MP3Tag is no more in the list of my recently purchased apps.
Well, I already bought the app via your website. I have the app, you earned some money, Apple earned nothing. Definitely a MAS-problem.
Great app - thanks for your work.
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [October 4, 2025, 8:32pm UTC](https://community.mp3tag.de/t/download-from-mac-app-store-sequoia-15-6-impossible/69486/8 "2025-10-04T20:32:22Z")
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