# Explorer context-menu extension is not showing on Windows 11 ARM64 with v3.31

**URL:** https://community.mp3tag.de/t/explorer-context-menu-extension-is-not-showing-on-windows-11-arm64-with-v3-31/69469
**Category:** Support
**Created:** [August 16, 2025, 6:15am UTC](https://community.mp3tag.de/t/explorer-context-menu-extension-is-not-showing-on-windows-11-arm64-with-v3-31/69469 "2025-08-16T06:15:20Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![Martin2108](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/m/439d5e/32.png) [@Martin2108](https://community.mp3tag.de/u/Martin2108)
#### Post date: [August 16, 2025, 6:15am UTC](https://community.mp3tag.de/t/explorer-context-menu-extension-is-not-showing-on-windows-11-arm64-with-v3-31/69469/1 "2025-08-16T06:15:20Z")

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Got 3.31 via the Store. The Explorer context menu is missing only on my Surface Pro 11 with ARM64. On X64 systems its ok.

(Version 3.30 worked on ARM64 devices too)

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### Author: ![Martin2108](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/m/439d5e/32.png) [@Martin2108](https://community.mp3tag.de/u/Martin2108)
#### Post date: [August 18, 2025, 9:41am UTC](https://community.mp3tag.de/t/explorer-context-menu-extension-is-not-showing-on-windows-11-arm64-with-v3-31/69469/2 "2025-08-18T09:41:40Z")

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Hi Florian,

any news regarding explorer context menu extension on ARM64 devices? With version 3.31 from the store it no longer works

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### Author: ![Florian](https://community.mp3tag.de/user_avatar/community.mp3tag.de/florian/32/5759_2.png) [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [August 18, 2025, 11:04am UTC](https://community.mp3tag.de/t/explorer-context-menu-extension-is-not-showing-on-windows-11-arm64-with-v3-31/69469/3 "2025-08-18T11:04:35Z")

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> [@Martin2108](#):
>
> With version 3.31 from the store it no longer works

Can you try re-installing v3.31 from the store?

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<div class="post-metadata">

### Author: ![Martin2108](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/m/439d5e/32.png) [@Martin2108](https://community.mp3tag.de/u/Martin2108)
#### Post date: [August 18, 2025, 12:15pm UTC](https://community.mp3tag.de/t/explorer-context-menu-extension-is-not-showing-on-windows-11-arm64-with-v3-31/69469/4 "2025-08-18T12:15:40Z")

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Thank you very much, it’s ok again.

(just spent a coffee)

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### Author: ![Florian](https://community.mp3tag.de/user_avatar/community.mp3tag.de/florian/32/5759_2.png) [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [August 18, 2025, 1:44pm UTC](https://community.mp3tag.de/t/explorer-context-menu-extension-is-not-showing-on-windows-11-arm64-with-v3-31/69469/5 "2025-08-18T13:44:02Z")

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Thank you for confirming and many thanks for the coffee 😋☕

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### Author: ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)
#### Post date: [September 17, 2025, 1:44pm UTC](https://community.mp3tag.de/t/explorer-context-menu-extension-is-not-showing-on-windows-11-arm64-with-v3-31/69469/6 "2025-09-17T13:44:11Z")

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