# Explorer context menu missing on 311 in windows 11 21H2 22000.282
**URL:** https://community.mp3tag.de/t/explorer-context-menu-missing-on-311-in-windows-11-21h2-22000-282/54934
**Category:** Support
**Created:** [October 29, 2021, 9:21pm UTC](https://community.mp3tag.de/t/explorer-context-menu-missing-on-311-in-windows-11-21h2-22000-282/54934 "2021-10-29T21:21:16Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@Ack](https://community.mp3tag.de/u/Ack)
#### Post date: [October 29, 2021, 9:21pm UTC](https://community.mp3tag.de/t/explorer-context-menu-missing-on-311-in-windows-11-21h2-22000-282/54934/1 "2021-10-29T21:21:16Z")
Just updated to 311 and have lost the explorer context menu
 
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [October 29, 2021, 9:24pm UTC](https://community.mp3tag.de/t/explorer-context-menu-missing-on-311-in-windows-11-21h2-22000-282/54934/2 "2021-10-29T21:24:12Z")
Have you updated from an Administrator or from a Standard user account? Also, I assume you have the option to install the context menu extension checked during installation?
Can you run this command from Windows Powershell and see if there is any output?
`get-appxpackage -name *mp3tag*`
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### Author:  [@Ack](https://community.mp3tag.de/u/Ack)
#### Post date: [October 29, 2021, 9:38pm UTC](https://community.mp3tag.de/t/explorer-context-menu-missing-on-311-in-windows-11-21h2-22000-282/54934/3 "2021-10-29T21:38:25Z")
Yes from Administrator.
Yes for option selected. (even tried without then with just to try to refresh it)
get-appxpackage -name _mp3tag_
Name : 35795FlorianHeidenreich.Mp3tag.ShellExtension
Publisher : CN=Florian Heidenreich, O=Florian Heidenreich, S=Sachsen, C=DE
Architecture : X64
ResourceId :
Version : 3.11.0.0
PackageFullName : 35795FlorianHeidenreich.Mp3tag.ShellExtension\_3.11.0.0\_x64\_\_hyhc94k68ebpm
InstallLocation : C:\Program Files\WindowsApps\35795FlorianHeidenreich.Mp3tag.ShellExtension\_3.11.0.0\_x64\_\_hyhc94k68ebpm
IsFramework : False
PackageFamilyName : 35795FlorianHeidenreich.Mp3tag.ShellExtension\_hyhc94k68ebpm
PublisherId : hyhc94k68ebpm
IsResourcePackage : False
IsBundle : False
IsDevelopmentMode : False
NonRemovable : False
IsPartiallyStaged : False
SignatureKind : Developer
Status : Ok
HTH
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [October 29, 2021, 9:50pm UTC](https://community.mp3tag.de/t/explorer-context-menu-missing-on-311-in-windows-11-21h2-22000-282/54934/4 "2021-10-29T21:50:40Z")
Thanks for the details. Looks good to me.
Not sure what you’re using for testing the context menu - based on other feedback and local tests, it's only available on folders and supported file types from the _right_ part of Windows Explorer, not from the tree on the left.
Also, did a reboot change anything?
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### Author:  [@Ack](https://community.mp3tag.de/u/Ack)
#### Post date: [October 29, 2021, 9:59pm UTC](https://community.mp3tag.de/t/explorer-context-menu-missing-on-311-in-windows-11-21h2-22000-282/54934/5 "2021-10-29T21:59:01Z")
To test, just right mousing on mp4 file.
Just rebooted and menu now has icon and text.
Having never needed to reboot before, a reboot reminder at the end of install may be needed.
Thanks.
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [October 29, 2021, 10:04pm UTC](https://community.mp3tag.de/t/explorer-context-menu-missing-on-311-in-windows-11-21h2-22000-282/54934/6 "2021-10-29T22:04:15Z")
OK great — happy it’s working now!
A reboot was also never needed in my countless tests, but I’ve noticed that it sometimes can take some time for the menu item to appear. This is most likely due to the asynchronous nature of the provisioning process.
It’s all pretty new and I’m learning from the feedback 🙂
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [November 28, 2021, 10:04pm UTC](https://community.mp3tag.de/t/explorer-context-menu-missing-on-311-in-windows-11-21h2-22000-282/54934/7 "2021-11-28T22:04:43Z")
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