# Extended tags disappeared
**URL:** https://community.mp3tag.de/t/extended-tags-disappeared/58345
**Category:** Support
**Created:** [August 28, 2022, 4:17pm UTC](https://community.mp3tag.de/t/extended-tags-disappeared/58345 "2022-08-28T16:17:59Z")
**Posts on this page:** 12
**Page:** 1
### Author:  [@Erich](https://community.mp3tag.de/u/Erich)
#### Post date: [August 28, 2022, 4:17pm UTC](https://community.mp3tag.de/t/extended-tags-disappeared/58345/1 "2022-08-28T16:17:59Z")
I have installed the new rev. 3.17 and all of my created "extended tags" have disappeared from display.
After a lot of updates in the last years I never had this problem.
Names and data are shown for every single song in the rubric "View" - "Extended Tags". But I failed in showing these extended tags on display. The "standard tags" are shown as usual.
Is all the data of extended tags stored in a special file ?
Thank you very much for help !
Erich1
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [August 28, 2022, 5:28pm UTC](https://community.mp3tag.de/t/extended-tags-disappeared/58345/2 "2022-08-28T17:28:47Z")
Did you follow these notes when you installed the new version?
> [@Notes on the 64-bit version of Mp3tag](https://community.mp3tag.de/t/notes-on-the-64-bit-version-of-mp3tag/57250):
>
> I've released a [64-bit version of Mp3tag](https://community.mp3tag.de/t/455) a few days ago and received a few questions about differences between the 32-bit version and the 64-bit version. To make it short, there should not be any noticeable differences except for two things: The 64-bit version uses 64-bits to address memory and is no longer limited to 2 GB per application. While the [Library](https://docs.mp3tag.de/customization/options/library) feature of Mp3tag is already a very viable solution for large libraries, loosening the memory restriction is one of the key benefits of …
To customize your tag panel, see the documentation:
> **[Tag Panel – Mp3tag Documentation](https://docs.mp3tag.de/customization/tag-panel/)**
>
> Customization options for the Tag Panel, including adding, removing, hiding, and rearranging of fields. Mp3tag is the universal Tag Editor.
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### Author:  [@Erich](https://community.mp3tag.de/u/Erich)
#### Post date: [August 29, 2022, 10:20am UTC](https://community.mp3tag.de/t/extended-tags-disappeared/58345/3 "2022-08-29T10:20:52Z")
Thanks for your info. I did not update for some months until I yesterday updated to 3.17 - 64-bit (windows 10). So I now installed an old version by chance 3.01 - 32-bit. But the problem that the extended tags do not appear in the list did not disappear. So I assume that not the update to 3.17 caused the problem but I probably did something I did not intend at the end of my last activity some months ago.
Is there a special command to hide and show the the extended tags on screen ?
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [August 29, 2022, 10:24am UTC](https://community.mp3tag.de/t/extended-tags-disappeared/58345/4 "2022-08-29T10:24:43Z")
> [@Erich](#):
>
> Is there a special command to hide and show the the extended tags on screen ?
Alt-T opens the extended tags dialogue.
Ctrl-Q shows and hides the tag panel.
But if you mean your configuration of extra fields in the tag panel then you either would have to load that configuration (if you ever saved that) or you have to configure the extra fields from scratch.
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### Author:  [@Erich](https://community.mp3tag.de/u/Erich)
#### Post date: [August 29, 2022, 1:42pm UTC](https://community.mp3tag.de/t/extended-tags-disappeared/58345/5 "2022-08-29T13:42:56Z")
hi ohrenkino,
thank you very much for your help. In the meantime I realized that all my customized columns have disappeared (I do not know why) and I have to create them new, which will be a work for some hours.
Also my customized export files are gone - very strange.
Many thanks
Erich
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [August 29, 2022, 1:46pm UTC](https://community.mp3tag.de/t/extended-tags-disappeared/58345/6 "2022-08-29T13:46:28Z")
Could it be that you not only switched from 32- to 64-bit program but also from a portable to a standard installation?
Where did you install MP3tag in the old days?
Do you see a folder called DATA in that installation folder?
Does that hold your customized files?
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### Author:  [@Erich](https://community.mp3tag.de/u/Erich)
#### Post date: [August 30, 2022, 12:26pm UTC](https://community.mp3tag.de/t/extended-tags-disappeared/58345/7 "2022-08-30T12:26:13Z")
hi ohrenkino,
as far as I remember I always installed the standard installation.
The problem is already solved because I created all new columns of the extended tags and it turned out that all the data of these tags was not lost and appeared again in the list of nearly 5000 rows.
The lost export functions I have to reestablish but this is not so much work.
So my problem is solved.
Thank you very much for your quick help.
Erich
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### Author:  [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [August 30, 2022, 1:49pm UTC](https://community.mp3tag.de/t/extended-tags-disappeared/58345/8 "2022-08-30T13:49:56Z")
> [@Mp3tag v3.15 and v3.16 released](https://community.mp3tag.de/t/mp3tag-v3-15-and-v3-16-released/57379/1):
>
> Mp3tag now comes in two versions, the existing 32-bit and a new 64-bit version
This was announced on May 24, 2022. Any prior installations were all 32-bit. So if you applied the "standard" update using the 64-bit version for your PC you would have to do so following the suggested guidance that was provided for this, one time.
> [@Mp3tag v3.15 and v3.16 released](https://community.mp3tag.de/t/mp3tag-v3-15-and-v3-16-released/57379/1):
>
> Mp3tag 64-bit can only be installed on 64-bit versions of Windows. _ **The recommended path is to uninstall the 32-bit version before upgrading** _ — the uninstaller has an option to keep your configuration settings, but please backup your configuration settings via **File → Save configuration** anyway.
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [August 30, 2022, 2:09pm UTC](https://community.mp3tag.de/t/extended-tags-disappeared/58345/9 "2022-08-30T14:09:16Z")
I'm repeating myself, but I want to stress this for everyone involved: the configuration settings are no different between 32-bit and 64-bit.
The note on uninstalling the 32-bit version before upgrading is recommended mainly so that no two versions are installed in the respective Program Files folders. You can even keep the settings when uninstalling.
Both 32-bit and 64-bit are using the settings under `%APPDATA%\Mp3tag` when installed via a Standard installation.
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### Author:  [@Erich](https://community.mp3tag.de/u/Erich)
#### Post date: [August 30, 2022, 2:16pm UTC](https://community.mp3tag.de/t/extended-tags-disappeared/58345/10 "2022-08-30T14:16:00Z")
Thanks for the info !
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [March 31, 2025, 9:36am UTC](https://community.mp3tag.de/t/extended-tags-disappeared/58345/11 "2025-03-31T09:36:52Z")
A post was split to a new topic: [Extended Tags is empty when multiple files are selected](https://community.mp3tag.de/t/extended-tags-is-empty-when-multiple-files-are-selected/68028)
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [April 30, 2025, 9:37am UTC](https://community.mp3tag.de/t/extended-tags-disappeared/58345/12 "2025-04-30T09:37:45Z")
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