# File Info Not Visible? Everything else seems to work
**URL:** https://community.mp3tag.de/t/file-info-not-visible-everything-else-seems-to-work/57743
**Category:** Mac
**Created:** [June 25, 2022, 1:05am UTC](https://community.mp3tag.de/t/file-info-not-visible-everything-else-seems-to-work/57743 "2022-06-25T01:05:24Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@nievski](https://community.mp3tag.de/u/nievski)
#### Post date: [June 25, 2022, 1:05am UTC](https://community.mp3tag.de/t/file-info-not-visible-everything-else-seems-to-work/57743/1 "2022-06-25T01:05:24Z")
**ERROR** : File info/tags not visible in MP3Tag.
**NOTES** :
- I can load files/folders, select tracks, and preview the song by pressing Spacebar - but can't see any tags/info. Notice in the screenshot below, I have a track selected and at the bottom, it shows the track time/size of the selected track. It also shows 68 files loaded.
**MP3TAG VERSION** :
**MAC SYSTEM** :
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### Author:  [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [June 25, 2022, 2:09am UTC](https://community.mp3tag.de/t/file-info-not-visible-everything-else-seems-to-work/57743/2 "2022-06-25T02:09:16Z")
The 68 files are loaded but hidden from view. Looks like you have a filter applied.
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### Author:  [@nievski](https://community.mp3tag.de/u/nievski)
#### Post date: [June 25, 2022, 2:51am UTC](https://community.mp3tag.de/t/file-info-not-visible-everything-else-seems-to-work/57743/3 "2022-06-25T02:51:59Z")
> [@MotleyG](#):
>
> The 68 files are loaded but hidden from view. Looks like you have a filter applie
That's what I thought also, but filters are off (unless I'm missing something). Otherwise, all the tracks are actually "listed" in the window, I can arrow up and down, selecting each track, I just can't see any data/mp3tags.
**NOTES** :
I also tried deleting and re-installing MP3TAG from the App Store with the same result.
**FILTERS ARE OFF** : Unless there's something else I need to do to turn them off?
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### Author:  [@nievski](https://community.mp3tag.de/u/nievski)
#### Post date: [June 25, 2022, 2:59am UTC](https://community.mp3tag.de/t/file-info-not-visible-everything-else-seems-to-work/57743/4 "2022-06-25T02:59:05Z")
**MORE NOTES** :
To narrow down the problem, I threw the audio files into Apple Music, Serato, Traktor and djay Pro; all the audio files are working fine in those programs. I can edit the MP3 tags in Apple Music, Serato and Traktor just fine.
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### Author:  [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [June 25, 2022, 3:27am UTC](https://community.mp3tag.de/t/file-info-not-visible-everything-else-seems-to-work/57743/5 "2022-06-25T03:27:18Z")
Perhaps there are some APE tags hiding in there? If you select any line and open the Enhanced tag editor, it should show you what types of tags are there. If there is even one field that is APE, it will override the id3 ones in the display.
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### Author:  [@nievski](https://community.mp3tag.de/u/nievski)
#### Post date: [June 25, 2022, 4:47am UTC](https://community.mp3tag.de/t/file-info-not-visible-everything-else-seems-to-work/57743/6 "2022-06-25T04:47:43Z")
Thanks for that. It wasn't that, but in search for the APE tags I found the problem. It's User Error on my part.
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### Author:  [@nievski](https://community.mp3tag.de/u/nievski)
#### Post date: [June 25, 2022, 4:49am UTC](https://community.mp3tag.de/t/file-info-not-visible-everything-else-seems-to-work/57743/7 "2022-06-25T04:49:09Z")
**USER ERROR** :
So this was User Error on my part. Under Preferences \> File List I had the Active checkbox turn off. Thanks for the help MotleyG!
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### Author:  [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [June 25, 2022, 11:24am UTC](https://community.mp3tag.de/t/file-info-not-visible-everything-else-seems-to-work/57743/8 "2022-06-25T11:24:32Z")
Was the Active checkbox unchecked for all of the fields, or just filename? In your screenshot there seems to be nothing displayed for any column.
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### Author:  [@nievski](https://community.mp3tag.de/u/nievski)
#### Post date: [June 26, 2022, 8:29am UTC](https://community.mp3tag.de/t/file-info-not-visible-everything-else-seems-to-work/57743/9 "2022-06-26T08:29:27Z")
The Active checkbox was unchecked just for the Filename. These are brand new files without any info tags at all - except for the Filename, which is why "nothing" showed up - there wasn't anything else to show. 😆
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### Author:  [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [June 26, 2022, 11:58am UTC](https://community.mp3tag.de/t/file-info-not-visible-everything-else-seems-to-work/57743/10 "2022-06-26T11:58:24Z")
Ah makes sense now. Good that you have it sorted out!
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [July 26, 2022, 11:58am UTC](https://community.mp3tag.de/t/file-info-not-visible-everything-else-seems-to-work/57743/11 "2022-07-26T11:58:26Z")
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