# Ford Sync 3 Media Player Album Art

**URL:** https://community.mp3tag.de/t/ford-sync-3-media-player-album-art/41161
**Category:** Support
**Created:** [March 21, 2018, 7:05pm UTC](https://community.mp3tag.de/t/ford-sync-3-media-player-album-art/41161 "2018-03-21T19:05:23Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![2labs](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/2/ebca7d/32.png) [@2labs](https://community.mp3tag.de/u/2labs)
#### Post date: [March 21, 2018, 7:05pm UTC](https://community.mp3tag.de/t/ford-sync-3-media-player-album-art/41161/1 "2018-03-21T19:05:23Z")

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Hi  
Just joined the forum and looking for help, my music is tagged and works correctly in Itunes but when playing via USB in my car on ford sync 3 the album art is either incorrect or generic, can anyone advise please

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [March 21, 2018, 7:18pm UTC](https://community.mp3tag.de/t/ford-sync-3-media-player-album-art/41161/2 "2018-03-21T19:18:10Z")

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see here:

> [@Ford SYNC2 to SYNC3](https://community.mp3tag.de/t/ford-sync2-to-sync3/18707):
>
> I prepared myself (with mp3Tag obviously) collection of my favorite CDs in mp3 320, specially with cover photos embedded. On SYNC3 (Microsoft on Windows Mobile) device everything was ok. Week ago I changed SYNC2 to SYNC3 (new Ford auto-system designer by BlackBerry with QNX) and everything is ok too expecting this cover photos. SYNC3 uses Gracenote service to receive all information about played art but when this option is disapled it take info from local QDB database called Gracenote. But there…

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### Author: ![2labs](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/2/ebca7d/32.png) [@2labs](https://community.mp3tag.de/u/2labs)
#### Post date: [March 21, 2018, 7:23pm UTC](https://community.mp3tag.de/t/ford-sync-3-media-player-album-art/41161/3 "2018-03-21T19:23:00Z")

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I am set to player and art is there but only about 10% is correct, the other 90% is either generic art or incorrect art

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [March 21, 2018, 7:28pm UTC](https://community.mp3tag.de/t/ford-sync-3-media-player-album-art/41161/4 "2018-03-21T19:28:13Z")

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> [@2labs](#):
>
> the other 90% is either generic art or incorrect art

Please read the linked thread as it tells you that (apparently) some remote source is used to get the album art - and not the embedded ones.  
I would assume that your Ford does not find any matches in that database.

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### Author: ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)
#### Post date: [February 9, 2026, 12:27pm UTC](https://community.mp3tag.de/t/ford-sync-3-media-player-album-art/41161/5 "2026-02-09T12:27:19Z")

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