# Loss of settings after closing mp3 tag

**URL:** https://community.mp3tag.de/t/loss-of-settings-after-closing-mp3-tag/18757
**Category:** Support
**Created:** [February 26, 2017, 6:59am UTC](https://community.mp3tag.de/t/loss-of-settings-after-closing-mp3-tag/18757 "2017-02-26T06:59:57Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [February 27, 2017, 6:05pm UTC](https://community.mp3tag.de/t/loss-of-settings-after-closing-mp3-tag/18757/4 "2017-02-27T18:05:10Z")

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see the FAQs on folders for MP3tag settings:  
[/t/964/1](https://community.mp3tag.de/t/964/1)

If you have a folder %appdata% (type this word into the address bar of the Windows Explorer and press enter) then check if you fine a folder MP3tag.  
It could be that you do not have sufficient access rights. Usually that folder is hidden.

Or you have installed MP3tag in a program folder before you switched to W10 but you do not own that folder or have no write permissions for that folder.  
Or you use MP3tag with a different user id than the one with which you installed it.  
Take ownership of all the folders that relate to MP3tag somehow.

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_[View the full topic](https://community.mp3tag.de/t/loss-of-settings-after-closing-mp3-tag/18757)._