Can you please try the following:
- Create a playlist from the files you want to edit via JRiver.
- Export the playlist to an external
.M3Ufile via Export Playlist... from the playlist's context menu in JRiver. - Load this playlist file via File → Open... in Mp3tag.
- Perform the import via Convert → Text File - Tag using a text file for import.
Please ensure that in this session with Mp3tag, you don't drag any files from JRiver to Mp3tag.