# Missing Basic Tag Data + Error
**URL:** https://community.mp3tag.de/t/missing-basic-tag-data-error/61009
**Category:** Support
**Created:** [May 17, 2023, 1:29pm UTC](https://community.mp3tag.de/t/missing-basic-tag-data-error/61009 "2023-05-17T13:29:25Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@dec](https://community.mp3tag.de/u/dec)
#### Post date: [May 17, 2023, 1:29pm UTC](https://community.mp3tag.de/t/missing-basic-tag-data-error/61009/1 "2023-05-17T13:29:25Z")
i see just a few tracks are missing basic info - duration, bit rate, frequency,
but 1. see no way to add them
1. also i see in fie properties, it says error pasrsing id3.2.3 MP3 error Parse error
but i checked all the tags, but i can see no reason for error - but of course maybe the error is in the MISSING fields
what to do?
btw, the tracks work fine
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [May 17, 2023, 1:37pm UTC](https://community.mp3tag.de/t/missing-basic-tag-data-error/61009/2 "2023-05-17T13:37:18Z")
> [@dec](#):
>
> btw, the tracks work fine
Usually, such error messages do not appear because the program is in the mood to do so.
Please have a look at the linked topic and check the files first:
> [@How to check files for errors?](https://community.mp3tag.de/t/how-to-check-files-for-errors/44633):
>
> It’s required and often helps to reduce support cycles to check files for errors before filing a bug report. Symptoms of erroneous files are often missing or wrong bitrate or length audible blips or skips tags seem to be sticky and cannot be removed There are some really good tools to check the files for errors, namely MP3 Diags — identifies many different issues in MP3 files Website: [http://mp3diags.sourceforge.net](http://mp3diags.sourceforge.net) Download: [MP3 Diags - Getting MP3 Diags](http://mp3diags.sourceforge.net/010_getting_the_program.html#binWindows) If the font size in MP3 Diags is …
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### Author:  [@dec](https://community.mp3tag.de/u/dec)
#### Post date: [May 17, 2023, 1:56pm UTC](https://community.mp3tag.de/t/missing-basic-tag-data-error/61009/3 "2023-05-17T13:56:52Z")
hmm. i have MP3 Diags around somewhere ...
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### Author:  [@dec](https://community.mp3tag.de/u/dec)
#### Post date: [May 18, 2023, 6:22am UTC](https://community.mp3tag.de/t/missing-basic-tag-data-error/61009/4 "2023-05-18T06:22:06Z")
well, i managed to find a Windows install of this. previously all the talk about 'binaries' made me dizzy.
installed
tested on sample of files.
looks really really good,
but i had a 'partial' fatal error trying to actually fix.
so i have logged that fault with them
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [May 18, 2023, 6:26am UTC](https://community.mp3tag.de/t/missing-basic-tag-data-error/61009/5 "2023-05-18T06:26:21Z")
I think you should also investigate the source for our problematic files.
Which of the programs along your workflow caused the corrupt files?
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### Author:  [@dec](https://community.mp3tag.de/u/dec)
#### Post date: [May 18, 2023, 1:29pm UTC](https://community.mp3tag.de/t/missing-basic-tag-data-error/61009/6 "2023-05-18T13:29:38Z")
can't tell .. over past month i have massaged them with several different app ... MP3Tag, MP3Gain, etc ....
but is only about 40 out of 5,000
but i just don't understand why it doesn't find/have those basic values
if i can get MP3 Diags working, that would be great because it looks like a really great app
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [May 18, 2023, 1:40pm UTC](https://community.mp3tag.de/t/missing-basic-tag-data-error/61009/7 "2023-05-18T13:40:03Z")
If MP3tag cannot display that what you call
> [@dec](#):
>
> basic values
then the file is damaged.
If you cannot get MP3diags to run (which is nothing to be discussed in this forum) then get the safety copy of the file or try the source from whereever you got the file again and see if that file is better.
The information about the audio part of a file is written earlier during the creation process of the file. And if that failed to comply with the standard, then the file is damaged - and adding tags then would probably lead to even more damage.
So repair is the first priority.
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### Author:  [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [May 18, 2023, 1:44pm UTC](https://community.mp3tag.de/t/missing-basic-tag-data-error/61009/8 "2023-05-18T13:44:17Z")
> [@dec](#):
>
> but i just don't understand why it doesn't find/have those basic values
These are _technical_ values for the file, not user-defined tags. They are generally written by the software the has ripped or converted the audio file. When they are missing, it is usually a pretty good sign that there is some corruption, at least in the file header.
Some players can ignore this and play the stream, others result in an error and the track gets skipped from playing. In some cases the files can be repaired, possibly with some remaining lesser errors or audio hiccups. I have found in most cases the best solution is to re-rip that disc, or download the track from the original online source. I also keep a couple of secured backup drives that are usually not connected other than for updating, just in case something happens to files that are not easily replaced.
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [June 17, 2023, 1:45pm UTC](https://community.mp3tag.de/t/missing-basic-tag-data-error/61009/9 "2023-06-17T13:45:09Z")
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