# Missing column info
**URL:** https://community.mp3tag.de/t/missing-column-info/49187
**Category:** Support
**Created:** [June 3, 2020, 5:33pm UTC](https://community.mp3tag.de/t/missing-column-info/49187 "2020-06-03T17:33:49Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@dp19](https://community.mp3tag.de/u/dp19)
#### Post date: [June 3, 2020, 5:33pm UTC](https://community.mp3tag.de/t/missing-column-info/49187/1 "2020-06-03T17:33:49Z")
Hi,
all my column info is missing i was in it earlier with no problem but now all date is gone. also closing the program is taking about a minute after i click on the red x. i am using 3.01
Thanks
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [June 3, 2020, 6:17pm UTC](https://community.mp3tag.de/t/missing-column-info/49187/2 "2020-06-03T18:17:32Z")
I bet that you installed MP3tag with the standard installation mode instead of the portable one or the other way round.
Have a look a this thread where you can find user settings:
> [@Installation & Backup](https://community.mp3tag.de/t/installation-backup/964/4):
>
> Cannot write configuration file If you're getting the error message Cannot write configuration file when closing Mp3tag, it's most likely a file permissions issue. This can happen if you recently updated your Windows version or moved data from one computer to another. In this case, the file permissions sometimes reference Windows user accounts that do not exist on the updated computer or are not the one which you're currently using. To resolve this, the file permissions need to be adjusted. Ho…
You then would have to look for your old user settings and copy them to the new installation location.
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### Author:  [@dp19](https://community.mp3tag.de/u/dp19)
#### Post date: [June 4, 2020, 2:02pm UTC](https://community.mp3tag.de/t/missing-column-info/49187/3 "2020-06-04T14:02:26Z")
Since i don't need the portable why would i install it. i always use standard option. anyhow i just uninstall/reinstall and lost changes. thanks for the help. mp3tag is just like all the rest of the music management programs out there.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [June 4, 2020, 3:06pm UTC](https://community.mp3tag.de/t/missing-column-info/49187/4 "2020-06-04T15:06:51Z")
> [@dp19](#):
>
> i always use standard option
Then it is not plausible that you lost your settings.
> [@dp19](#):
>
> music management programs
MP3tag is a tagging program not a music management program.
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [May 29, 2023, 7:38am UTC](https://community.mp3tag.de/t/missing-column-info/49187/5 "2023-05-29T07:38:08Z")
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