# Missing Tag
**URL:** https://community.mp3tag.de/t/missing-tag/7118
**Category:** Support
**Created:** [August 6, 2008, 3:38pm UTC](https://community.mp3tag.de/t/missing-tag/7118 "2008-08-06T15:38:42Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@KorkyKat](https://community.mp3tag.de/u/KorkyKat)
#### Post date: [August 6, 2008, 3:38pm UTC](https://community.mp3tag.de/t/missing-tag/7118/1 "2008-08-06T15:38:42Z")
Hi,
Just a small problem which maybe is of my own design.
Example:
I open ten unamed and untagged flac music files in mp3 tag. I then select all and go to Amazon de. to get the information. So far no problem.
I then get the information. A box then comes up saying writing tag information. All the information is saved. When I look to the left title screen on mp3tag all the information is in order. But when I go to the music file itself no information is shown under properties or tag! What am I doing wrong? In other words the file itself does not appear to be tagged.
Interestingly, I use J River Media Jukebox and the tag information is shown on the player!
And yes, I think mp3tag is a superb tool and I've used it many times for individual files.
Thank You
🙂
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [August 6, 2008, 5:21pm UTC](https://community.mp3tag.de/t/missing-tag/7118/2 "2008-08-06T17:21:04Z")
What do you mean by "going to the music file itself"? Are you trying to view the tags in Windows Explorer?
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### Author:  [@KorkyKat](https://community.mp3tag.de/u/KorkyKat)
#### Post date: [August 6, 2008, 5:36pm UTC](https://community.mp3tag.de/t/missing-tag/7118/3 "2008-08-06T17:36:57Z")
Hello Florian,
Thank you for the fast response.
Usually when I hover with the mouse of a music file I see the tag information. Likewise if I right click properties I get the file information: General/Audio Properties/ID Tag/Summary.
The audio properties tab usually shows all the information
I am using Windows XP SP3
Thank You
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [August 6, 2008, 5:50pm UTC](https://community.mp3tag.de/t/missing-tag/7118/4 "2008-08-06T17:50:44Z")
Have you tried to use another version of ID3v2 tags as described in this sticky post?
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### Author:  [@KorkyKat](https://community.mp3tag.de/u/KorkyKat)
#### Post date: [August 7, 2008, 9:06am UTC](https://community.mp3tag.de/t/missing-tag/7118/5 "2008-08-07T09:06:18Z")
Hi Florian.
Thanks for the tip. I have now fixed the problem. I use db Poweramp and I checked to see if it had the flac codec installed. It didn't so I installed it. Now all the files are showing the information including a small thumbprint of the album cover.
mp3tag is a superb tool.
Cheers.
😃
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### Author:  [@KorkyKat](https://community.mp3tag.de/u/KorkyKat)
#### Post date: [August 7, 2008, 1:33pm UTC](https://community.mp3tag.de/t/missing-tag/7118/6 "2008-08-07T13:33:23Z")
I did Florian but it had no effect. The flac codec seemed to do the trick.
🙂
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [February 9, 2026, 12:21pm UTC](https://community.mp3tag.de/t/missing-tag/7118/7 "2026-02-09T12:21:04Z")