# MP3 Tag is stripping Metadata from the Tracks

**URL:** https://community.mp3tag.de/t/mp3-tag-is-stripping-metadata-from-the-tracks/57756
**Category:** Support
**Created:** [June 26, 2022, 12:17am UTC](https://community.mp3tag.de/t/mp3-tag-is-stripping-metadata-from-the-tracks/57756 "2022-06-26T00:17:47Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![KeithAu](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/k/f4b2a3/32.png) [@KeithAu](https://community.mp3tag.de/u/KeithAu)
#### Post date: [June 26, 2022, 12:17am UTC](https://community.mp3tag.de/t/mp3-tag-is-stripping-metadata-from-the-tracks/57756/1 "2022-06-26T00:17:47Z")

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Hi, I have been using MP3 Tag forever. But now for some unknown reason while the data like Track number, Title, Contributing Artist, Album etc are all present in the Windows file explorer, they don't show in the MP3 Interface, even the bitrate value is missing and the frequency value is missing until I select the tracks, but these are the only 2 values that become visible. It has worked fine until now.... I did try uninstalling the program and re-installing it but this made no difference. I am somewhat stumped as to why this is suddenly happening...

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### Author: ![MotleyG](https://community.mp3tag.de/user_avatar/community.mp3tag.de/motleyg/32/440_2.png) [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [June 26, 2022, 3:23am UTC](https://community.mp3tag.de/t/mp3-tag-is-stripping-metadata-from-the-tracks/57756/2 "2022-06-26T03:23:21Z")

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Please post a screen shot to show this. Have you tried to go to the enhanced info for any of these files to see if the tag field values are there?

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [June 26, 2022, 5:32am UTC](https://community.mp3tag.de/t/mp3-tag-is-stripping-metadata-from-the-tracks/57756/3 "2022-06-26T05:32:22Z")

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Could you check

- if you have APE tags in the files
- the settings in File\>Options\>Tags\>Mpeg for reading APE tags

I suspect that you have APE tags in the files which are not in sync with ID3Vx tags but as the display of APE tags has priority in MP3tag, you see only their contents.

If you read APE tags then switch that option off,re-read the files and see if the missing data returns

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [July 13, 2022, 2:11pm UTC](https://community.mp3tag.de/t/mp3-tag-is-stripping-metadata-from-the-tracks/57756/4 "2022-07-13T14:11:12Z")

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> [@KeithAu](#):
>
> even the bitrate value is missing and the frequency value is missing

This is a strong indication that the files have been corrupted. Check them for integrity first.

> [@How to check files for errors?](https://community.mp3tag.de/t/how-to-check-files-for-errors/44633):
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> It’s required and often helps to reduce support cycles to check files for errors before filing a bug report. Symptoms of erroneous files are often missing or wrong bitrate or length audible blips or skips tags seem to be sticky and cannot be removed There are some really good tools to check the files for errors, namely MP3 Diags — identifies many different issues in MP3 files Website: [http://mp3diags.sourceforge.net](http://mp3diags.sourceforge.net) Download: [MP3 Diags - Getting MP3 Diags](http://mp3diags.sourceforge.net/010_getting_the_program.html#binWindows) If the font size in MP3 Diags is …

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### Author: ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)
#### Post date: [February 9, 2026, 12:29pm UTC](https://community.mp3tag.de/t/mp3-tag-is-stripping-metadata-from-the-tracks/57756/5 "2026-02-09T12:29:49Z")

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