# Mp3 tags not displaying in Properties/Details of the audio file

**URL:** https://community.mp3tag.de/t/mp3-tags-not-displaying-in-properties-details-of-the-audio-file/71056
**Category:** Support
**Created:** [April 14, 2026, 1:52am UTC](https://community.mp3tag.de/t/mp3-tags-not-displaying-in-properties-details-of-the-audio-file/71056 "2026-04-14T01:52:00Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![ohrenkino](https://community.mp3tag.de/user_avatar/community.mp3tag.de/ohrenkino/32/4843_2.png) [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [April 14, 2026, 5:29am UTC](https://community.mp3tag.de/t/mp3-tags-not-displaying-in-properties-details-of-the-audio-file/71056/2 "2026-04-14T05:29:41Z")

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> [@Dennis1954](#):
>
> which have suddenly lost all their metadata

They had the metadata before? What happened in the meantime?

In general: please follow these hints:

> [@Hints for asking Support Requests](https://community.mp3tag.de/t/hints-for-asking-support-requests/56190):
>
> If you need support using Mp3tag, you can help the community members that are about to support you in finding a solution or workaround to your problem, by following these simple guidelines. Be descriptive, also in what you’ve already tried Please give a short explanation what’s not working as expected or what you’re trying to achieve. It’s best to know any details about the problem at hand and especially, what steps you’ve already tried to solve it by yourself. Helpful information also includ…

esp. as a first analysis the check of files for errors.  
And for further suggestions, screenshots, what kind of file format causes the problems and descriptions what you have done so far are really helpful.

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