# MP3Tag does not see file tags?
**URL:** https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271
**Category:** Support
**Created:** [February 10, 2022, 8:02pm UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271 "2022-02-10T20:02:14Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@jeffreyabr](https://community.mp3tag.de/u/jeffreyabr)
#### Post date: [February 10, 2022, 8:02pm UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/1 "2022-02-10T20:02:14Z")
I have some MP3s which were cleaned and tagged by TuneUp, an old MP3 tagging software. The files have tags in them that are seen by Windows, but when I pull them into MP3Tag, the application does not seem to see any data as part of the file. Is there something I need to play with so that I can help MP3Tag see the associated data? I had hoped to organize the files with a `%albumartist%\%album%\%title%` ordering, but if MP3Tag cannot see the current tags, this cannot be accomplished.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [February 10, 2022, 8:04pm UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/2 "2022-02-10T20:04:40Z")
You can see that mp3tag shows "Bad ID3 tag" - so please check your files first for integrity.
> [@How to check files for errors?](https://community.mp3tag.de/t/how-to-check-files-for-errors/44633):
>
> It’s required and often helps to reduce support cycles to check files for errors before filing a bug report. Symptoms of erroneous files are often missing or wrong bitrate or length audible blips or skips tags seem to be sticky and cannot be removed There are some really good tools to check the files for errors, namely MP3 Diags — identifies many different issues in MP3 files Website: [http://mp3diags.sourceforge.net](http://mp3diags.sourceforge.net) Download: [MP3 Diags - Getting MP3 Diags](http://mp3diags.sourceforge.net/010_getting_the_program.html#binWindows) If the font size in MP3 Diags is …
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### Author:  [@LyricsLover](https://community.mp3tag.de/u/LyricsLover)
#### Post date: [February 10, 2022, 8:06pm UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/3 "2022-02-10T20:06:54Z")
In addition to @ohrenkino's advice:
Please update your Mp3tag version. According to your screenshot you are using v3.05. The current version is v3.12. Or do you still use Windows XP or Windows Vista?
> **[Mp3tag - Download](https://www.mp3tag.de/en/download.html)**
>
> Download Mp3tag, a powerful and easy-to-use tool to edit metadata of audio files
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### Author:  [@jeffreyabr](https://community.mp3tag.de/u/jeffreyabr)
#### Post date: [February 10, 2022, 9:55pm UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/4 "2022-02-10T21:55:18Z")
I ran tests in FOOBAR and in MP3val. Both scanned the files (MP3val had an issue with files that had a ► symbol at the beginning, so I would have to rename the 60 files with that, but that's not a big deal) and ran a repair in MP3Val. FOOBAR just had a scan function, from what I could tell.
It didn't look like anything was wrong with them though. Bringing them back to MP3Tag resulted in the same "Bad ID3 Tag" error.
Any other suggestions? Did I do this improperly?
> [@LyricsLover](#):
>
> Or do you still use Windows XP or Windows Vista?
People still use Vista?? I'm all updated now. Thanks.
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [February 10, 2022, 9:58pm UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/5 "2022-02-10T21:58:30Z")
I'd try with MP3 Diags, if it shows the file as being OK you can send a file via private link and I'll have a look at it.
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### Author:  [@jeffreyabr](https://community.mp3tag.de/u/jeffreyabr)
#### Post date: [February 10, 2022, 10:00pm UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/6 "2022-02-10T22:00:43Z")
Just ran a scan with MP3 Diags.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [February 11, 2022, 6:55am UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/7 "2022-02-11T06:55:23Z")
Looking at the list of issues on the right, it is clear that the files have more problems than just "low quality audio" (which is not really an issue but can be set).
Any file which has unknown streams, no recognized id3 tag or an invalid one should be repaired with hammer no. 4
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### Author:  [@poster](https://community.mp3tag.de/u/poster)
#### Post date: [February 11, 2022, 8:38am UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/8 "2022-02-11T08:38:34Z")
> [@jeffreyabr](#):
>
> FOOBAR just had a scan function, from what I could tell.
Foobar has also repair functions:
File-\>Right click-\>Utilities-\>Fix VBR MP3 Header
and
File-\>Right click-\>Utilities-\>Rebuild MP3 Stream
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### Author:  [@jeffreyabr](https://community.mp3tag.de/u/jeffreyabr)
#### Post date: [February 15, 2022, 5:47pm UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/9 "2022-02-15T17:47:57Z")
> [@ohrenkino](#):
>
> Any file which has unknown streams, no recognized id3 tag or an invalid one should be repaired with hammer no. 4
Can you elaborate on what Hammer No. 4 means?
> [@poster](#):
>
> Foobar has also repair functions:
> File-\>Right click-\>Utilities-\>Fix VBR MP3 Header
> and
> File-\>Right click-\>Utilities-\>Rebuild MP3 Stream
I was able to run both of these utilities on some files, however they still populate with the BadID3 tags error in MP3Tag.
Is there something more I should do to address their issues?
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [February 15, 2022, 5:51pm UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/10 "2022-02-15T17:51:01Z")
> [@jeffreyabr](#):
>
> Can you elaborate on what Hammer No. 4 means?
If you click on the hammer you find a list of things that this option performs.
As your files have a number of issues, I would say it is best to treat them with as many possible remedies as possible.
Yet, MP3diags isn't the magic wand - it could still be that your files are beyond repair.
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### Author:  [@LyricsLover](https://community.mp3tag.de/u/LyricsLover)
#### Post date: [February 15, 2022, 5:59pm UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/11 "2022-02-15T17:59:17Z")
> [@jeffreyabr](#):
>
> Can you elaborate on what Hammer No. 4 means?
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### Author:  [@jeffreyabr](https://community.mp3tag.de/u/jeffreyabr)
#### Post date: [February 15, 2022, 6:13pm UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/12 "2022-02-15T18:13:38Z")
Thanks for getting back to me so quickly. I noticed the hammer buttons a minute or two after I posted.
Unfortunately, I tried to delete everything in MP3Diags to bring in some of the files fixed in FOOBAR, but apparently when you delete something from MP3Diags, it deletes the actual files and doesn't even send them to the Recycle Bin...
Luckily, they're still on my MP3 player, but I am at work, so I have to wait until I get home later to reupload them to my PC and attempt the fix again. Unless someone can tell me how to find the files I deleted from MP3Diags, but I think they're gone.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [February 15, 2022, 6:19pm UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/13 "2022-02-15T18:19:56Z")
Could you tell me with which function you deleted files form MP3diags?
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### Author:  [@LyricsLover](https://community.mp3tag.de/u/LyricsLover)
#### Post date: [February 15, 2022, 6:20pm UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/14 "2022-02-15T18:20:36Z")
> [@jeffreyabr](#):
>
> and doesn't even send them to the Recycle Bin...
Unfortunately, MP3diags standard settings definitions are not really user friendly:
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### Author:  [@jeffreyabr](https://community.mp3tag.de/u/jeffreyabr)
#### Post date: [February 15, 2022, 7:39pm UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/15 "2022-02-15T19:39:19Z")
I just selected all of the files in the top frame and hit delete on my keyboard. A dialogue box came up, but I didn't think it had much text, so I hit OK, and noticed the files also disappeared from my Windows Explorer folder. And they're not in the Recycle Bin, so I guess that wiped them out. Glad I didn't test with anything important...
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [February 15, 2022, 7:40pm UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/16 "2022-02-15T19:40:56Z")
Sorry, I can't reproduce that.
Are you really talking about MP3diags?
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### Author:  [@jeffreyabr](https://community.mp3tag.de/u/jeffreyabr)
#### Post date: [February 15, 2022, 8:01pm UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/17 "2022-02-15T20:01:25Z")
Yup, just did it again. Copied and pasted some MP3s to the folder I had scanned in MP3Diags. I selected them all in the top part and hit Delete. Simple dialogue box popped up to confirm I wanted to delete the files. I thought it was just a local curation of what the app was looking at, similar to MP3Tag. I said Yes. All of the MP3 files in that scanned folder are now gone.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [February 15, 2022, 8:09pm UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/18 "2022-02-15T20:09:37Z")
OK, even though I started this discussion about third party products ...
have you repaired the files with bad ID3 tags?
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### Author:  [@jeffreyabr](https://community.mp3tag.de/u/jeffreyabr)
#### Post date: [February 15, 2022, 10:33pm UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/19 "2022-02-15T22:33:34Z")
> [@ohrenkino](#):
>
> have you repaired the files with bad ID3 tags?
Well, I might have, but then they got deleted, so I'm starting from scratch again.
I grabbed the files off the old MP3 player and got them onto my PC. Dragged them into MP3Diags where I hit them with Hammer #4.
Then I brought them into FOOBAR where I ran an integrity check and got the following results and warnings:
I ran a "Fix VBR MP3 Header" and "Rebuild MP3 Stream" on everything. Looks like everything has acceptable tags in MP3Tag now. **However** , a good number of them (probably the problematic ones from before) lost their ID3 tags in the process. Is there a good, automated way to get them back? Waaay back in the day, I used to run these files through TuneUp! Media which automatically tagged fingerprints from files from the GraceNote database, but I am not aware of anything that does that anymore.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [February 16, 2022, 7:16am UTC](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271/20 "2022-02-16T07:16:01Z")
According to your original observation the files had bad ID3 tags - and now at least they have removed. So apparently, none of the tools was able to make anything out of it.
You could try to import some data from the filename with Convert\>Filename - Tag.
Otherwise, I don't know.
[Next page](https://community.mp3tag.de/t/mp3tag-does-not-see-file-tags/56271.md?page=2)