# Mp3tag doesn't start
**URL:** https://community.mp3tag.de/t/mp3tag-doesnt-start/54181
**Category:** No Bugs
**Created:** [August 24, 2021, 2:06am UTC](https://community.mp3tag.de/t/mp3tag-doesnt-start/54181 "2021-08-24T02:06:00Z")
**Posts on this page:** 13
**Page:** 1
### Author:  [@Zhnigo](https://community.mp3tag.de/u/Zhnigo)
#### Post date: [August 24, 2021, 2:06am UTC](https://community.mp3tag.de/t/mp3tag-doesnt-start/54181/1 "2021-08-24T02:06:00Z")
Hello and first of all, thanks for you work!
When I open mp3tag, the app doesn't appear, although it's still visible in the task manager. The only thing that appears is the prompt for a new version update. After installing the latest version of mp3tag, starting the app does nothing at all.
I am running win10 with the latest update.
Thanks!
upd: mp3tag has suddenly started by itself about 40 minutes after I opened the app
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### Author:  [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [August 24, 2021, 1:05pm UTC](https://community.mp3tag.de/t/mp3tag-doesnt-start/54181/2 "2021-08-24T13:05:32Z")
Are you sure the window hasn’t been resized and moved to the edge of your screen? Or perhaps on another monitor if you have a multi screen setup? If it is in the taskbar it is running.
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### Author:  [@Zhnigo](https://community.mp3tag.de/u/Zhnigo)
#### Post date: [August 24, 2021, 5:43pm UTC](https://community.mp3tag.de/t/mp3tag-doesnt-start/54181/3 "2021-08-24T17:43:45Z")
Yes, I'm positive. It's not in the taskbar, it's in the task manager.
upd: mp3tag has suddenly started normally by itself about 40 minutes after I last opened it
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [August 24, 2021, 5:54pm UTC](https://community.mp3tag.de/t/mp3tag-doesnt-start/54181/4 "2021-08-24T17:54:38Z")
Where and how did you install MP3tag?
On a NAS? Portable? Standard? Under a different user-id than the one under which you run it?
Which antivirus program do you use?
> [@Windows Defender - Speed of loading files in MP3Tag](https://community.mp3tag.de/t/windows-defender-speed-of-loading-files-in-mp3tag/47784):
>
> In the past I already noticed that the antivirus-software of windows-defender slows down the loading speed of files in MP3Tag dramatically: At this time my third-party antivirus-software (Avast) had been gotten accidently deactivated and windows-defender activated. This time I wanted to give windows-defender a second chance, deinstalled Avast and activated the defender. The same happened as before: Mp3Tag became very slow in loading files in spite of the activated library-function. I tes…
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### Author:  [@Zhnigo](https://community.mp3tag.de/u/Zhnigo)
#### Post date: [August 24, 2021, 6:15pm UTC](https://community.mp3tag.de/t/mp3tag-doesnt-start/54181/5 "2021-08-24T18:15:40Z")
> where and how
A long damn time ago, from here, standard, same user.
Running windows defender, tried adding mp3tag or its entire folder to exclusions, no change.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [August 24, 2021, 6:19pm UTC](https://community.mp3tag.de/t/mp3tag-doesnt-start/54181/6 "2021-08-24T18:19:10Z")
If this were a common problem, the forum would be full of such reports.
So you have to look locally what has changed in the meantime. I suspect that some process blocks vital files for MP3tag.
This could be the library, the cfg file, a temp folder, the folder that you set in MP3tag to be the default folder.
It could also be that the folder that you set to be opened, contains corrupt files.
But all of this can only be found out locally.
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [August 26, 2021, 9:52am UTC](https://community.mp3tag.de/t/mp3tag-doesnt-start/54181/7 "2021-08-26T09:52:04Z")
Please also check if you find something in `%APPDATA%\Mp3tagError.log`
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### Author:  [@Zerow](https://community.mp3tag.de/u/Zerow)
#### Post date: [August 30, 2021, 7:55pm UTC](https://community.mp3tag.de/t/mp3tag-doesnt-start/54181/8 "2021-08-30T19:55:23Z")
Eee...
I do not see among all of those posts that basic unlikely - but still a possible remedy: uninstall, reset system, install once again; and if still not working then try out different install path
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### Author:  [@Zhnigo](https://community.mp3tag.de/u/Zhnigo)
#### Post date: [September 2, 2021, 5:34am UTC](https://community.mp3tag.de/t/mp3tag-doesnt-start/54181/9 "2021-09-02T05:34:32Z")
> [@Florian](#):
>
> %APPDATA%\Mp3tagError.log
I assume since there's no error log, then no errors have been logged
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [September 3, 2021, 3:06pm UTC](https://community.mp3tag.de/t/mp3tag-doesnt-start/54181/10 "2021-09-03T15:06:57Z")
Mp3tag creates this file on every start. If you're using a portable installation the location would be in the program's directory.
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [September 6, 2021, 7:11am UTC](https://community.mp3tag.de/t/mp3tag-doesnt-start/54181/11 "2021-09-06T07:11:20Z")
> [@Florian](#):
>
> Please also check if you find something in `%APPDATA%\Mp3tagError.log`
I've also just noticed that I've missed Mp3tag's folder name in my initial post. It's
`%APPDATA%\Mp3tag\Mp3tagError.log`
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [September 11, 2021, 11:52am UTC](https://community.mp3tag.de/t/mp3tag-doesnt-start/54181/12 "2021-09-11T11:52:16Z")
Due to missing feedback, I'm moving the topic to #bug-reports:no-bugs
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [October 11, 2021, 11:52am UTC](https://community.mp3tag.de/t/mp3tag-doesnt-start/54181/13 "2021-10-11T11:52:28Z")
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