# MP3Tag missing from the Context Menu
**URL:** https://community.mp3tag.de/t/mp3tag-missing-from-the-context-menu/60544
**Category:** Support
**Created:** [March 30, 2023, 5:48pm UTC](https://community.mp3tag.de/t/mp3tag-missing-from-the-context-menu/60544 "2023-03-30T17:48:58Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@JC42](https://community.mp3tag.de/u/JC42)
#### Post date: [March 30, 2023, 5:48pm UTC](https://community.mp3tag.de/t/mp3tag-missing-from-the-context-menu/60544/1 "2023-03-30T17:48:58Z")
OS: Windows 11
MP3Tag Version: 3.19
As the title says the right click option in the context menu is now missing. The only reason I can think as to why it's missing is that I ran a registry file to restore the classic Windows context menu ([this file](https://www.howtogeek.com/wp-content/uploads/2021/10/win11_classic_context_menu_hack.zip)) over the new Windows 11 one.
I've tried to run the installer again to see if it rectifies the issue but get the following message:
Staging Sparse Package failed
C:\Program Files\Mp3tag
Mp3tagShell.msix
Windows cannot install package
35795FlorianHeidenreich.Mp3tag.ShellExtension\_3.16.1.0\_x64
hyhc94k68ebpm because it is already installed with a different
external location.
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### Author:  [@ohrenkino](https://community.mp3tag.de/u/ohrenkino)
#### Post date: [March 30, 2023, 5:54pm UTC](https://community.mp3tag.de/t/mp3tag-missing-from-the-context-menu/60544/2 "2023-03-30T17:54:18Z")
There are a lot of threads that deal with a missing context menu in W11.
I would save the configuration with the program internal functions in the file menu.
Then I would save the configuration in a safe location.
Then de-install MP3tag completely - if that was 32 bit version previously, then it could be that you als have to install that version again only to de-install it in a second run. This also applies if you want to switch from the 32- to the 64-bit version.
Please see also
> [@Notes on the 64-bit version of Mp3tag](https://community.mp3tag.de/t/notes-on-the-64-bit-version-of-mp3tag/57250):
>
> I've released a [64-bit version of Mp3tag](https://community.mp3tag.de/t/455) a few days ago and received a few questions about differences between the 32-bit version and the 64-bit version. To make it short, there should not be any noticeable differences except for two things: The 64-bit version uses 64-bits to address memory and is no longer limited to 2 GB per application. While the [Library](https://docs.mp3tag.de/customization/options/library) feature of Mp3tag is already a very viable solution for large libraries, loosening the memory restriction is one of the key benefits of …
---
### Author:  [@JC42](https://community.mp3tag.de/u/JC42)
#### Post date: [April 2, 2023, 7:35pm UTC](https://community.mp3tag.de/t/mp3tag-missing-from-the-context-menu/60544/3 "2023-04-02T19:35:43Z")
I've done this but the issue still persist! Now the genre option in the options is missing.
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### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [April 2, 2023, 7:48pm UTC](https://community.mp3tag.de/t/mp3tag-missing-from-the-context-menu/60544/4 "2023-04-02T19:48:08Z")
> [@JC42](#):
>
> I've done this but the issue still persist!
Is the context menu entry showing in Windows Explorer and is it opening Mp3tag v3.20?
If not, it's related to your Registry tweaks
> [@JC42](#):
>
> The only reason I can think as to why it's missing is that I ran a registry file to restore the classic Windows context menu
and you'd need to manually register the shell extension as outlined here
> [@Classic context menu with Total Commander in Windows 11](https://community.mp3tag.de/t/classic-context-menu-with-total-commander-in-windows-11/59332/2):
>
> I'd advice against manually adding registry keys under Windows 11, but instead try — as a last resort, when even restarting the system (or at least Explorer.exe) did not make the context menu appear — manually registering the shell extension from a command prompt with admin rights: cd \ regsvr32 Mp3tagShell.dll
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### Author:  [@JC42](https://community.mp3tag.de/u/JC42)
#### Post date: [April 2, 2023, 7:57pm UTC](https://community.mp3tag.de/t/mp3tag-missing-from-the-context-menu/60544/5 "2023-04-02T19:57:10Z")
Thanks for the link to the post with the cmd prompt, it has restored the option in the context menu.
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### Author:  [@system](https://community.mp3tag.de/u/system)
#### Post date: [May 2, 2023, 7:57pm UTC](https://community.mp3tag.de/t/mp3tag-missing-from-the-context-menu/60544/6 "2023-05-02T19:57:26Z")
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