# MP3Tag v3.28 crashes during tag query at musicbrainz
**URL:** https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584
**Category:** Fixed Bugs
**Tags:** bug-fixed
**Created:** [February 19, 2025, 5:33pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584 "2025-02-19T17:33:54Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@mad3all](https://community.mp3tag.de/u/mad3all)
#### Post date: [February 19, 2025, 5:33pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/1 "2025-02-19T17:33:54Z")
After I have entered the artist and album in the search mask, the list of results appears. As soon as I move the mouse over the entries to select them, the program crashes without any errors or anything else. Strangely, this only happens with one album and not with every one...
This is the corresponding content where the crash occurs:
---
### Author:  [@LyricsLover](https://community.mp3tag.de/u/LyricsLover)
#### Post date: [February 19, 2025, 5:37pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/2 "2025-02-19T17:37:21Z")
What exactly do you enter as ARTIST and ALBUM in the search mask?
(Maybe a screenshot helps).
If I try to reproduce the crash with your informations, I get this:
Where exactly does it crash on your device?
Could you try it with [Mp3tag v3.28c](https://community.mp3tag.de/t/mp3tag-development-build-status/455)?
I can't see any cover art thumbnails in your screenshot (first column).
Are they not displayed? Does it crash before the thumbnails are loaded?
---
### Author:  [@mad3all](https://community.mp3tag.de/u/mad3all)
#### Post date: [February 19, 2025, 5:51pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/3 "2025-02-19T17:51:15Z")
I'll try 3.28c
It crashes while loading the thumbs
Content of search fields: "Turn Loose The Swans" "My Dying Bride" no strange characters
---
### Author:  [@mad3all](https://community.mp3tag.de/u/mad3all)
#### Post date: [February 19, 2025, 6:04pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/4 "2025-02-19T18:04:56Z")
Result with 3.28c:
---
### Author:  [@aolsthoo](https://community.mp3tag.de/u/aolsthoo)
#### Post date: [February 19, 2025, 6:13pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/5 "2025-02-19T18:13:53Z")
I somehow have the same behavior at the moment with music brainz. When i go over the search results. The app crashes.
---
### Author:  [@LyricsLover](https://community.mp3tag.de/u/LyricsLover)
#### Post date: [February 19, 2025, 6:15pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/6 "2025-02-19T18:15:54Z")
Does it crash for you at every search result or just on some like for @mad3all?
Can you both please tell us your
a) Specific Windows Version?
b) Mp3tag (32bit/64bit/Portable)?
---
### Author:  [@aolsthoo](https://community.mp3tag.de/u/aolsthoo)
#### Post date: [February 19, 2025, 6:23pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/7 "2025-02-19T18:23:22Z")
It happens in a specific directory. Tried another directory and that worked fine.
Its windows 11 pro. 64bit version.
It may have to do with the directory depth of this specific folder. Let me test that for you.
---
### Author:  [@mad3all](https://community.mp3tag.de/u/mad3all)
#### Post date: [February 19, 2025, 6:30pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/8 "2025-02-19T18:30:21Z")
WIN 11 Pro 24H2
MP3Tag 3.28c 64 Bit
---
### Author:  [@aolsthoo](https://community.mp3tag.de/u/aolsthoo)
#### Post date: [February 19, 2025, 6:30pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/9 "2025-02-19T18:30:33Z")
Other albums in the same directory don't give me issues. So it is a specific album.
---
### Author:  [@mad3all](https://community.mp3tag.de/u/mad3all)
#### Post date: [February 19, 2025, 6:31pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/10 "2025-02-19T18:31:13Z")
same for me... just a special album. The other albums from the directory did not cause a crash
---
### Author:  [@LyricsLover](https://community.mp3tag.de/u/LyricsLover)
#### Post date: [February 19, 2025, 6:32pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/11 "2025-02-19T18:32:55Z")
> [@aolsthoo](#):
>
> So it is a specific album.
Could you please tell us the ARTIST and ALBUM?
The more example we can try, the better the chance to find any reason for this behaviour.
---
### Author:  [@aolsthoo](https://community.mp3tag.de/u/aolsthoo)
#### Post date: [February 19, 2025, 6:34pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/12 "2025-02-19T18:34:22Z")
Hed Kandi - Stereo sushi 11.
---
### Author:  [@aolsthoo](https://community.mp3tag.de/u/aolsthoo)
#### Post date: [February 19, 2025, 6:38pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/13 "2025-02-19T18:38:40Z")
When you do a search in music brainz for stereo sushi the app crashes. Has nothing to do with directories or something.
---
### Author:  [@LyricsLover](https://community.mp3tag.de/u/LyricsLover)
#### Post date: [February 19, 2025, 6:39pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/14 "2025-02-19T18:39:00Z")
For
> [@aolsthoo](#):
>
> Hed Kandi - Stereo sushi 11.
I get
on MusicBrainz.
Do you mean VARIOUS ARTIST (or no ARTIST at all) with "[Stereo sushi 11](https://musicbrainz.org/release/3a5bd003-660a-4086-9fd0-d9cb63469bf7)"?
---
### Author:  [@aolsthoo](https://community.mp3tag.de/u/aolsthoo)
#### Post date: [February 19, 2025, 6:40pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/15 "2025-02-19T18:40:42Z")
---
### Author:  [@mad3all](https://community.mp3tag.de/u/mad3all)
#### Post date: [February 19, 2025, 6:40pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/16 "2025-02-19T18:40:49Z")
Same for me. I tried just "Turn Loose The Swans" without ARTIST and it crashes
---
### Author:  [@mad3all](https://community.mp3tag.de/u/mad3all)
#### Post date: [February 19, 2025, 6:41pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/17 "2025-02-19T18:41:59Z")
> [@aolsthoo](#):
>
> Hed Kandi - Stereo sushi 11
I can reproduce it. Same on my side. Search entry: "Hed Kandi Stereo sushi"
---
### Author:  [@LyricsLover](https://community.mp3tag.de/u/LyricsLover)
#### Post date: [February 19, 2025, 6:43pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/18 "2025-02-19T18:43:30Z")
Strange thing, both searches works for me on Windows 10 22H2 (Build 19045.5487) 64bit.
But I'm testing on 32bit Mp3tag v3.28c.
I will try it with the 64bit version in a few moments.
_Some minutes later:_
64bit Mp3tag v3.28c works for me too, with both ALBUMS.
With and without ARTIST, no crash.
I'm out of ideas for the moment, maybe others can see possible reasons?
---
### Author:  [@aolsthoo](https://community.mp3tag.de/u/aolsthoo)
#### Post date: [February 19, 2025, 6:58pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/19 "2025-02-19T18:58:44Z")
Same for me with your search. Crashes.
I am also on windows 11 pro 24H2 64 bit 3.28C
---
### Author:  [@Florian](https://community.mp3tag.de/u/Florian)
#### Post date: [February 19, 2025, 7:00pm UTC](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584/20 "2025-02-19T19:00:57Z")
Is there a message box that asks to save a crash dump?
[Next page](https://community.mp3tag.de/t/mp3tag-v3-28-crashes-during-tag-query-at-musicbrainz/67584.md?page=2)