# MP4 videos files not loading

**URL:** <https://community.mp3tag.de/t/mp4-videos-files-not-loading/53306>\
**Category:** Support\
**Created:** [May 23, 2021, 12:46am UTC](https://community.mp3tag.de/t/mp4-videos-files-not-loading/53306 "2021-05-23T00:46:45Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![triks\_melb](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/t/3be4f8/32.png) [@triks\_melb](https://community.mp3tag.de/u/triks_melb)\
**Post date:** [May 23, 2021, 12:46am UTC](https://community.mp3tag.de/t/mp4-videos-files-not-loading/53306/1 "2021-05-23T00:46:45Z")

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I am sure MP4 videos used to load and tag. Is there something unusual with this sample file that prevents MP3TAG from loading it?

thanks in advance.

 ![Screen Shot 2021-05-23 at 10.38.25 am](https://community.mp3tag.de/uploads/default/original/2X/9/99eb4e18ad42ceeacaf8b018aa0175de4fa12ab5.png)

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**Author:** ![Florian](https://community.mp3tag.de/user_avatar/community.mp3tag.de/florian/32/5759_2.png) [@Florian](https://community.mp3tag.de/u/Florian)\
**Post date:** [May 23, 2021, 6:46am UTC](https://community.mp3tag.de/t/mp4-videos-files-not-loading/53306/2 "2021-05-23T06:46:05Z")

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It's hard to tell from afar. You could send me a link to a direct download (e.g., via Dropbox or another cloud storage you might already be using) and I can have a detailed look.

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**Author:** ![Florian](https://community.mp3tag.de/user_avatar/community.mp3tag.de/florian/32/5759_2.png) [@Florian](https://community.mp3tag.de/u/Florian)\
**Post date:** [May 23, 2021, 11:10am UTC](https://community.mp3tag.de/t/mp4-videos-files-not-loading/53306/4 "2021-05-23T11:10:41Z")

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This is an [MPEG-TS](https://en.wikipedia.org/wiki/MPEG_transport_stream) file, unsupported by Mp3tag.

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**Author:** ![triks\_melb](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/t/3be4f8/32.png) [@triks\_melb](https://community.mp3tag.de/u/triks_melb)\
**Post date:** [May 23, 2021, 11:48am UTC](https://community.mp3tag.de/t/mp4-videos-files-not-loading/53306/5 "2021-05-23T11:48:31Z")

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thanks Florian, perhaps it could be implemented down the track.

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**Author:** ![AreDigg](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/a/bbe5ce/32.png) [@AreDigg](https://community.mp3tag.de/u/AreDigg)\
**Post date:** [May 23, 2021, 9:06pm UTC](https://community.mp3tag.de/t/mp4-videos-files-not-loading/53306/6 "2021-05-23T21:06:05Z")

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If you don't need the low latency of TS, you could use something like FFMPEG to remux it into a proper MP4 container.

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<div class="post-metadata">

**Author:** ![triks\_melb](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/t/3be4f8/32.png) [@triks\_melb](https://community.mp3tag.de/u/triks_melb)\
**Post date:** [May 28, 2021, 4:42am UTC](https://community.mp3tag.de/t/mp4-videos-files-not-loading/53306/7 "2021-05-28T04:42:41Z")

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I've double checked and found MPEG-TS commonly used by several major streaming providers for music videos, concerts and not to forget the native broadcast standard for DVB-T.

I can understand it may not be possible to implement it into mp3tag, so I will follow the advice and remux into a supported format.

thanks for your assistance.

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**Author:** ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)\
**Post date:** [June 27, 2021, 4:42am UTC](https://community.mp3tag.de/t/mp4-videos-files-not-loading/53306/8 "2021-06-27T04:42:58Z")

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