# Music files corrupt or unsupported format

**URL:** https://community.mp3tag.de/t/music-files-corrupt-or-unsupported-format/59346
**Category:** Support
**Created:** [December 9, 2022, 4:16pm UTC](https://community.mp3tag.de/t/music-files-corrupt-or-unsupported-format/59346 "2022-12-09T16:16:27Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![koala007](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/k/3bc359/32.png) [@koala007](https://community.mp3tag.de/u/koala007)
#### Post date: [December 9, 2022, 4:16pm UTC](https://community.mp3tag.de/t/music-files-corrupt-or-unsupported-format/59346/1 "2022-12-09T16:16:27Z")

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I do have a big music collection stored on SSD and HDD mostly in flac format but also in mp3.  
The other day I did find out that in some albums 1, 2 or 3 songs are not playable because of unsupported format or corrupt file. I followed the foobar2000 recommendations with no luck.

 ![MD5](https://community.mp3tag.de/uploads/default/original/2X/8/87e670cb93d6887885f46a1f52b8912fc8e4a909.jpeg)  
 ![Missing songs](https://community.mp3tag.de/uploads/default/original/2X/c/c14f5e0184eec6f07847cc6bb80e73ae3f8fc09b.jpeg)  
Can anybody help me how to rebuild the tags, or at least make them playable ?

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### Author: ![MotleyG](https://community.mp3tag.de/user_avatar/community.mp3tag.de/motleyg/32/440_2.png) [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [December 9, 2022, 4:21pm UTC](https://community.mp3tag.de/t/music-files-corrupt-or-unsupported-format/59346/2 "2022-12-09T16:21:59Z")

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Rebuilding the tags won't make them playable. You will first have to try to recover them into a playable format, _then_ you can tag them correctly.

Follow the suggestions here for finding and possibly fixing these files.

> [@Hints for asking Support Requests](https://community.mp3tag.de/t/hints-for-asking-support-requests/56190):
>
> If you need support using Mp3tag, you can help the community members that are about to support you in finding a solution or workaround to your problem, by following these simple guidelines. Be descriptive, also in what you’ve already tried Please give a short explanation what’s not working as expected or what you’re trying to achieve. It’s best to know any details about the problem at hand and especially, what steps you’ve already tried to solve it by yourself. Helpful information also includ…

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### Author: ![koala007](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/k/3bc359/32.png) [@koala007](https://community.mp3tag.de/u/koala007)
#### Post date: [December 9, 2022, 4:39pm UTC](https://community.mp3tag.de/t/music-files-corrupt-or-unsupported-format/59346/3 "2022-12-09T16:39:02Z")

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Thank you MotleyG but I did follow all the hints but I'm unable to convert them into a playable format.

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### Author: ![MotleyG](https://community.mp3tag.de/user_avatar/community.mp3tag.de/motleyg/32/440_2.png) [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [December 9, 2022, 4:41pm UTC](https://community.mp3tag.de/t/music-files-corrupt-or-unsupported-format/59346/4 "2022-12-09T16:41:13Z")

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If they cannot be recovered using these suggested tools, then you will have to try from an older backup if you have one, or rip again from the original source if possible. But the tags have nothing to do with the audio portion of the files..

Have you tried the suggested tool MP3Val? This has fixed many bad files that I had over the years.

> [@How to check files for errors?](https://community.mp3tag.de/t/how-to-check-files-for-errors/44633#mp3val-validate-and-fix-mpeg-audio-files-2):
>
> It’s required and often helps to reduce support cycles to check files for errors before filing a bug report. Symptoms of erroneous files are often missing or wrong bitrate or length audible blips or skips tags seem to be sticky and cannot be removed There are some really good tools to check the files for errors, namely MP3 Diags — identifies many different issues in MP3 files Website: [http://mp3diags.sourceforge.net](http://mp3diags.sourceforge.net) Download: [MP3 Diags - Getting MP3 Diags](http://mp3diags.sourceforge.net/010_getting_the_program.html#binWindows) If the font size in MP3 Diags is …

Ultimately I have to pull out my original CDs to correct a few unrecoverable file errors. But in my case this made sense as I now only use lossless, whereas long ago when storage was at a premium, many of my rips were only at 192kHZ or 256kHz mp3.

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<div class="post-metadata">

### Author: ![koala007](https://community.mp3tag.de/letter_avatar_proxy/v4/letter/k/3bc359/32.png) [@koala007](https://community.mp3tag.de/u/koala007)
#### Post date: [December 9, 2022, 5:13pm UTC](https://community.mp3tag.de/t/music-files-corrupt-or-unsupported-format/59346/5 "2022-12-09T17:13:13Z")

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Thank you once again for your support 😀  
It seems I have to pull out my CD's again 🙃

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### Author: ![system](https://community.mp3tag.de/uploads/default/original/2X/c/ce7035d426cb755a7916793326d23b465222a407.png) [@system](https://community.mp3tag.de/u/system)
#### Post date: [January 8, 2023, 5:13pm UTC](https://community.mp3tag.de/t/music-files-corrupt-or-unsupported-format/59346/6 "2023-01-08T17:13:43Z")

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