# Music files corrupt or unsupported format

**URL:** https://community.mp3tag.de/t/music-files-corrupt-or-unsupported-format/59346
**Category:** Support
**Created:** [December 9, 2022, 4:16pm UTC](https://community.mp3tag.de/t/music-files-corrupt-or-unsupported-format/59346 "2022-12-09T16:16:27Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![MotleyG](https://community.mp3tag.de/user_avatar/community.mp3tag.de/motleyg/32/440_2.png) [@MotleyG](https://community.mp3tag.de/u/MotleyG)
#### Post date: [December 9, 2022, 4:21pm UTC](https://community.mp3tag.de/t/music-files-corrupt-or-unsupported-format/59346/2 "2022-12-09T16:21:59Z")

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Rebuilding the tags won't make them playable. You will first have to try to recover them into a playable format, _then_ you can tag them correctly.

Follow the suggestions here for finding and possibly fixing these files.

> [@Hints for asking Support Requests](https://community.mp3tag.de/t/hints-for-asking-support-requests/56190):
>
> If you need support using Mp3tag, you can help the community members that are about to support you in finding a solution or workaround to your problem, by following these simple guidelines. Be descriptive, also in what you’ve already tried Please give a short explanation what’s not working as expected or what you’re trying to achieve. It’s best to know any details about the problem at hand and especially, what steps you’ve already tried to solve it by yourself. Helpful information also includ…

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_[View the full topic](https://community.mp3tag.de/t/music-files-corrupt-or-unsupported-format/59346)._